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Moneypilot Reviews 

1,368
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more

Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,368)

1,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer service is on point!

Customer service is on point for money pilot. I signed up for their trial month and misunderstood how much the monthly payment was. After I canceled my subscription money pilot did a fast refund for me. When I’m in a better financial place, I will definitely rejoin.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Parker emailed me back immediately and took care of all of my concerns. I hope that someday I can afford to sign up. Thank you so much

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

To many ads to suit my needs

September 10, 2026
Unprompted review
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Reply from Moneypilot

Hi Charles,

Thank you for taking the time to share your feedback. We are sorry to hear that you found the number of ads on our platform overwhelming. Providing a smooth and user-friendly experience is very important to us, and having too many ads is not the experience we want our customers to have.

We appreciate you bringing this to our attention. We take all feedback seriously and will share your comments with our development team as we continuously evaluate and improve our platform's design.

If you have any other concerns or need further assistance with your account, please feel free to reach out to us directly at Support@Moneypilot.

Best regards,
The Moneypilot team

The Trustpilot Experience

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