Moneypilot Reviews 

1,368
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more


Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,368)

1,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I thought you were filing for me but…

I thought you were filing for me but now I get it

September 14, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Jackie,

Thank you for sharing your experience. We apologize for any initial confusion regarding how our service works. We always want to ensure our platform's role is crystal clear, and we appreciate your patience as you navigated the process.

Best regards,
The Moneypilot team.

Rated 5 out of 5 stars

So easy to file

So easy to file. However some dares have seemed to pass and I couldn't file. I will sè how things work n out!

September 14, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of unintended Add-On charges. Aggressive popups

I have no idea if they will actually end up doing anything they say, but I can say I was charged with an "add-on" I wasn't aware I'd be charged for or intended to pay for. I've worked as an I.T. professional for 30 years and have been cleared to work with CJIS (Criminal Justice Information Systems) in my state of Texas. I can say without question that this company uses aggressive pop-ups and will charge you for add-ons without giving you a fair chance to know what's happening. My annual training includes things to watch for, and I left this website feeling cheated. Most companies have verification requirements before charging you, and this one didn't. It popped up and asked me a question that was something like, "Would you like to see if you qualify for reimbursement for delayed or missing flights?" I thought it was already included and never imagined I'd be charged without a secondary confirmation; I'm sure there was some tiny print, but I didn't see it. I'd gladly join any class action against them because I would testify in court that I was not aware I would be charged for the add-on $55.92 charge they put on me. I was simply trying to close the aggressive pop-up and was immediately charged an "Additional" $55.92 charge for the delayed or missed flights service. BEWARE and AVOID! in my opinion.

September 11, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Andrew,

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and confusion regarding the additional $55.92 charge for the delayed or missed flights service. This is not the experience we want our customers to have, and we appreciate you bringing this to our attention.

Transparency is incredibly important to us, and it is never our intention to make our add-on services or checkout process unclear. Please rest assured that we take your feedback seriously as we continuously work to improve our platform.

I have reviewed your account and can confirm that the $55.92 add-on charge has already been fully refunded to you. If you have any further questions or if there is anything else we can assist you with, please feel free to reach out to us at Support@Moneypilot.

Best regards,
The Moneypilot team

Rated 3 out of 5 stars

Its my first time using this do just…

Its my first time using this do just waiting to see if this works 🙏

September 13, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Ashley,

Welcome to Moneypilot! We understand waiting for results can be nerve-wracking on your first time around. We're keeping our fingers crossed right along with you, and our support team is here if you have any questions.

Best regards,
The Moneypilot team.

Rated 5 out of 5 stars

Very satisfied

They responded and helped with an issue I had quickly and easily. They were really professional and their interactions showed genuine kindness and care for their customers

September 9, 2026
Unprompted review

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