First time using this company. Easy web site to navigate around and delivery and seller communication very prompt. Fabulous price and quick delivery - what more could you want. ⭐⭐⭐
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See what reviewers are saying
The first time I have used Monster Pet Supplies and will definitely be using this company again. Not only was my dog's food much cheaper than elsewhere but it was delivered quickly and I was kept wel... See more
Company replied
I have a repeat cat litter order. None has arrived, I don't think I have been charged but the website just says it is down for maintenance. I am assuming they have closed but it would have been respec... See more
I have ordered from Monster Pet Supplies (MPS) before and would have continued to order but unfortunately they ran out of my product. But on receiving an email from them stating that they had it back... See more
Company replied
Company details
Written by the company
At Monster, we’re just like your pets - friendly, playful and totally one-of-a-kind. That’s because we don’t just deliver your pet food, we get to know you and your little monsters, so we can help you to keep them happy from head to tail. We’ll save you up to 50% on your pet supplies and take the strain of delivering to your door heavy bags of pet food, treats, toys and accessories - so you can spend more time with your pet pals.
Contact info
Unit 7 Maple Park, Low Fields Avenue, Leeds, LS12 6HH, Leeds, United Kingdom
- 0113 277 0634
- happytohelp@monsterpetsupplies.co.uk
- www.monsterpetsupplies.co.uk
4.5
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrible
Use this company and you might get your parcel on time or you might get it next year. Utterly useless un reliable delivery's.
October 9, 2023
Unprompted review
Monster pet supply
This Company use unreliable delivery methods like Yodel. Iv been waiting on my parcel for ages no sign of it. This is the second time this has happened with this company I am no longer willing to use them and will be asking for an full refund.
October 9, 2023
Unprompted review
Good choice of products
Good choice of products. Prompt delivery
and easy ordering process. Would recommend
October 4, 2023
Really disappointed that I ordered 2x…
Really disappointed that I ordered 2x dog food for a repeat order, first price happy with but on the second delivery price had gone up by £17. Really disappointing as i wasn’t warned in an email only when my order was out for delivery and too late to cancel then. Won’t be using again .
September 19, 2023
Unprompted review
Great price & quick delivery.
October 1, 2023
Good range of items all ready for quick…
Good range of items all ready for quick delivery 👌
October 3, 2023
We found the items cheaper than most…
We found the items cheaper than most places so had to try the items and found them very good.
October 2, 2023
Amazing service from start to finish
Easy to use website. Ordered items and these were delivered next day. Amazing service. Wish more things in life were as easy
September 29, 2023
Never use again
Ordered flea sprays, bombs and treatment after looking on website 2-5 days. Still no sign after 10 days to say it’s only now come into warehouse, had i not rang I think I’d still be waiting, 12 days sitting in a flea infested house while my poor dogs scratched themselves raw as I had no money left after spending 80 quid on these
October 3, 2023
Unprompted review
Quick service great value
I was very impressed with quick service and great value for money will be ordering again soon
October 1, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Very fast accurate service cheaper price
September 26, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Easy and quick to order items.
September 29, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Excellent product and Excellent service…
Excellent product and Excellent service also prices are very good from Monster pets.
September 27, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Very pleased with the very rapid…
Very pleased with the very rapid delivery.
Everything went smoothly. Was able to keep check on delivery.
September 27, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
I ordered some flea spray
I ordered some flea spray, they said it would come the following week which was annoying, but reasonable. in fact it arrived 2 days later!
September 28, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Excellent service
September 27, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Top class customer service
Top class customer service. Always a pleasure to deal with.
September 27, 2023
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
Reply from Monster Pet Supplies
Good afternoon.
Thanks for taking the time to leave us a review.
At Monster, providing the best for your pet is our top priority and we’re incredibly happy to know that tails are still wagging after your order.
5* reviews mean a great deal to us as a growing business and your continued custom is greatly appreciated.
Many thanks
Customer Service
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