My order was not processed however money had already been taken out of my bank. I ended up having to contact you twice to sort it out and arrange delivery. Your excuse was there was a problem with the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a box of 340 25g Sea Kelp soaps for our self catering holiday rental as thought having two wrapped unused bars of soap per bathroom per rental, would be preferable to liquid soap in these extr... See more
Used these guys several times now for the Scottish Soap Company products. Fabulous products, quick turnaround and a variety of package sizes though we avoid small bottles/tubes to save on waste. Wou... See more
Very good however would be helpful if the 5ltr refills descriptions stated if pumps where included or not. Ended up having to order via Amazon for quickness as it wasnt of any use with the pumps.
Company details
Information provided by various external sources
Montague Lloyd is one of the UK's leading luxury hotel toiletries manufacturers & suppliers.
Contact info
North Main Street, FK2 8HT, Falkirk, United Kingdom
- 01324573443
- enquiries@montaguelloyd.com
- www.montaguelloyd.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Montague Lloyd
Super quick delivery
Super quick delivery, all items arrived well packaged.
Very pleased with everything.

Reply from Montague Lloyd
Fantastic products at a good price and…
Fantastic products at a good price and great delivery service. The lady on the phone at Scottish Fine Soaps was very helpful and pointed me in the right direction to make a bulk / trade order.

Reply from Montague Lloyd
great products and service but when you…
great products and service but when you buy products I always find the confirmation emails confusing. They send an invoice email but not a receipt and there's no receipt sent with the products.

Reply from Montague Lloyd
Fast Delivery
Fab service, easy to order. Super fast delivery. Thanks!

Reply from Montague Lloyd
Great quality products & great customer…
Great quality products & great customer service!
Good service
Quick delivery. Products exactly as expected at best prices. Will use again.
Excellent service and value for money.
Fast delivery love the products you…
Fast delivery love the products you provide
Excellent company
Excellent company , really good products
super fast delivery
Great service
Great service, order arrived next day even though I had ordered after the 1pm cut off. Products are great quality and perfect for our requirements.
Great company
Great company, fab range, reasonable prices and fast delivery! Been using for a few years now and always impressed with their service!
Quick service and very friendly…
Quick service and very friendly customer service from Kate when dealing with a small issue. Very happy with products!
no recipt with delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







