MOO Reviews 18,528

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the overall service, highlighting the excellent printing and materials. Many people appreciate the smooth ordering process, the user-friendly website, and the quick turnaround times for delivery. The customer service is frequently described as exceptional, with agents being helpful, prompt, and dedicated to resolving issues. However, some customers were not happy with the quality of their orders, noting issues like misaligned foil, faded edges, or bent corners on cards. A few other people also felt that the customer service was unhelpful or unresponsive, leading to dissatisfaction with how their concerns were addressed.

What people talk about most

Product

People report positive experiences with product, often praising the high quality of materials, vibrant... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional quality of products,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting their helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its exceptional quality, efficiency,... See more

Based on these reviews

Rated 5 out of 5 stars

Great service and high quality printing. I was pleased with my entire ordering process - this was my third time using Moo and I will continue using their services and recommend it to others as well. I... See more

Rated 5 out of 5 stars

Amazing service from Moo print as always... 1. High quality 2. Delivered bang on time. I receive the new business cards and noticed an issue regarding the spelling on the print (my fault). I amende... See more

Rated 5 out of 5 stars

Moo is quality and experience. Their sample kit is perfect for ideating the best collateral for your needs. The design templates were great for our designer to interpret our brand for printing mater... See more

Rated 5 out of 5 stars

This is a high-quality service from start to finish. The easy-to-use website, email communication that kept us informed at every step, and the delivered business cards are first-class. We ordered on... See more


Company details

  1. Prints and Signs Store
  2. Art Supply Store
  3. Business to Business Service
  4. Custom Label Printer

Written by the company

Create and customise premium Business Cards, MiniCards, Postcards and Stickers with MOO’s unique variable print technology – Printfinity. Designed online. Printed in UK and US. Shipped Globally.

MOO Promise

It’s simple. We’re not happy until you’re over the MOON.

It’s simple. We’re not happy until you’re over the MOON.
We'd prefer it if you were absolutely thrilled beyond words with your order. We take great pride in our work, and we want you to feel the same about yours. If you’re not happy with your order, talk to us and we’ll find where the problem is and help to sort it, and if it is our mistake we will make it right.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Such beautiful business cards

Such beautiful business cards! Their service is also fast, efficient and professional. Thank you for the FANTASTIC product and having people go "ouuu" when I hand them my business card!

February 21, 2026
Rated 5 out of 5 stars

Good quality and fast shipping

I ordered the business cards cause they could be used as photocards for those who are into kpop or just pop music in general. The quality is great and they shipped so fast

March 11, 2026
Rated 4 out of 5 stars

The stationary is beautiful and high…

The stationary is beautiful and high quality. Found the editing to be clunky and difficult likely due to our 4G Wi-Fi. Would have liked a way to edit more efficiently as it took too long to get the final version. Shipping was quick, packaging was attractive and sturdy.

March 11, 2026
Rated 2 out of 5 stars

The cards that I printed were much to Gray

The cards that I printed were much greater than the images I submitted

Can I a review/proof process… before the order gets produced??

November 18, 2025
MOO logo

Reply from MOO

Dear Joseph,

I’m sorry to hear about the trouble that you’ve experienced with the color in your cards, and I appreciate you taking the time to reach out to us. 

We're happy to help. Please contact our support team with your order number so they can look into this further for you. You can contact the team by phone, chat, or email: moo.com/contact

My apologies for the inconvenience this may have caused, and we look forward to speaking with you.

Best Regards,

Jared B.

Rated 2 out of 5 stars

Peeling business cards

My business cards turned out almost exactly the way l wanted & were really easy to make.
BUT within 3days the top plastic coat is peeling off. Not very happy.

April 2, 2026
Unprompted review
MOO logo

Reply from MOO

Hi Melissa

I’m sorry to hear about the trouble that you’ve experienced with your cards and appreciate you taking the time to reach out to us. 

We would be more than happy to assist with this issue if you could please contact our support team with your order number so they can look into this further for you. You can contact the team by phone, chat or email: moo.com/contact

My apologies for the inconvenience this may have caused, we look forward to speaking with you.

Rated 5 out of 5 stars

Amazing value and beautiful products!

The whole process from start to finish was super easy and quick! However, it was the quality of the product that blew me away! Just beautiful, and I didn’t even go for the luxe version!! I cannot wait to create more items with MOO. I wont be using anyone else for my printing from now on! 😊

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Thrilled with the note cards

Thrilled with the note cards! I took advantage of the ability to add ten different backs by incorporating my personal photography and couldn't be happier.

March 28, 2026
Unprompted review

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