Great service and high quality printing. I was pleased with my entire ordering process - this was my third time using Moo and I will continue using their services and recommend it to others as well. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Create and customise premium Business Cards, MiniCards, Postcards and Stickers with MOO’s unique variable print technology – Printfinity. Designed online. Printed in UK and US. Shipped Globally.
MOO Promise
It’s simple. We’re not happy until you’re over the MOON.

Contact info
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional Customer Service and Product
Shortly after submitting my order, I noticed the delivery date was the day I was leaving for a conference, which was when I needed the materials I ordered. I immediately sent an email to customer service. Not only did the customer service rep get back to me quickly, she put rush on the delivery - without the rush fee. I got the order today. Everything looks and feels great! I could not be happier with the service and quality.
As they say its not how good a company…
As they say its not how good a company is at doing what it should do, its about what they do when things go wrong.
I had a printing issue with business cards recently and I must say MOO went above and beyond to resolve the issue.
THANK YOU
And the biz cards are now perfect :-)
Really impressed with the quality and…
Really impressed with the quality and service, My new business cards were printed beautifully and delivered on time at a very reasonable price. Highly recommend
I have ordered several times from this…
I have ordered several times from this website, and was mostly satisfied! Printing and shipping is very fast (and they offer free shipping on th service i use)
Although sometimes there might be small printing errors, it’s definitely the one with widest choice of design and best quality-price combo
Moo is a trusted product partner!
I've partnered with Moo on multiple collateral needs and continued to be impressed by the quality and care received! From design to delivery the process is smooth and simple and the results are consistent. 10/10 recommend!
May use AI-assist with repliesRead more
Bait and Switch
I needed my business cards as fast as possible. I ordered my cards with next day shipping before 10:30 am. The shipping was more than the cards. By noon the next day they had not arrived. I contacted their support and they said they would resend the product and refund the shipping. The item did not arrive. When I pressed support again about the issue, they claimed no responsibility. Classic bait and switch. False advertising. Zero accountability.

Reply from MOO
The customer service was very…Good
The customer service was very accommodating and thorough. They worked with me to correct an error that I made.
Business Card Order
My experience with Moo was exceptional. I commenced by ordering the Business Card Sample Pack to evaluate the diverse business card designs. Subsequently, I received a prompt response from one of their account executives, who inquired about my business and the products I was interested in. Initially, my intention was solely to purchase the Business Card Sample Pack. However, upon discovering the superior quality of the paper, I decided to order actual business cards. These arrived a day early and exhibited exceptional print quality.
Needed business cards for an important…
Needed business cards for an important trip. Paid for a premium product and what showed up was an embarrassment. One side of the cards were blank. And the side with the printing is wrong and looks like garbage. When I called customer service she said oh ya I can see the error in the template... So they know it's wrong and it gets sent out anyway. Absolutely trash and I'm furious I wasted my time with these amateurs

Reply from MOO
Had lots of fun trying out different…
Had lots of fun trying out different designs - with lots of samples available as starting points. made good use of sample card stock package which arrived very quickly - it really helps you decide what will work best for your designs. Once all done and submitted the turnaround was quicker than estimated. Also found that Moo offers a lot more than business cards.
Suggested by a friend.
Suggested by a friend.
Quick delivery. High quality.
Will use again.
Do not trust the preview. Do not trust the line guides.
Do not trust the preview. Do not trust the file setup. We had a recent business card order with a graphic element that failed to print correctly at the edge of the card despite their InDesign template, the set up line guides, and preview all proving otherwise.
Their customer support team could only offer a discount on our next order instead of a reprint. I run a marketing firm and every print shop I've used in the past would have been quick to offer a comp reprint PLUS a discount on future orders, but instead Moo decided to lose a customer of probably 6+ years over such a minor opportunity to prioritize customer satisfaction over profits.

Reply from MOO
I’ve tried a lot of business card…
I’ve tried a lot of business card companies over the years, but MOO truly stands out. The quality is absolutely incredible — thick premium paper, vibrant colors, and a professional finish that instantly elevates your brand. Every detail feels carefully crafted.
The customization options are amazing too. Being able to use different images on each card makes them unique and memorable, which is perfect when you want to leave a strong impression. The ordering process was simple, delivery was fast, and the packaging even feels premium.
If you care about quality, presentation, and making your brand look top-tier, MOO business cards are 100% worth it. Every time I hand one out, people notice the difference.
Highly recommend!
⭐⭐⭐⭐⭐
Totally loved my finished product
Totally loved my finished product! Easily uploaded my design and created the card! Also LOVED the matte finish and the gold embossing! Cost was a little extra but it added the perfect touch!
Good quality and excellent customer care
I ordered two different type of business cards and the quality, just standard, was the best ever. I also had a little problem with one of the card layout, that came out with a little imperfection, and the customer care was just terrific, reprinting right away the cards. Sheree was wonderful.
Good service
Good service. I Like the website interface to design cards. Recommended!
Really good customer service, great communication
I had an urgent order that needed to be rerouted. The customer service team was able to take care of that and, more importantly, gave me all the information I needed to feel comfortable that the order would get to my boss on her business trip at a hotel.
The quality of the luxe bussiness card…
The quality of the luxe bussiness card is exceptional, I was extremely pleased with the service from start to finish.
Kaley, a support agent, went above and beyond and couldn't have done more to rectify an issue with the print.
I must admit I was taken aback by this level of customer service I received, and afterwards, checked MOO's reputation online, which was accurately preceded by numerous testimonials of MOO's high quality product and dedication to delivering a high end service, where the customer is treated as a top priority.
It goes with out saying, that I will be using their services for any business needs I have in the future, and you should too!
Go get a same day or next day printing…
Go get a same day or next day printing service if you want on-time delivery/have time sensitive orders. I placed an order on Feb 24th expecting my business cards to be delivered on March 4th. I had to contact twice to get some truth from the representatives, that the warehouse was hit by a snowstorm and my order would be delivered a few days later at best. The first representative was arrogant af telling me it's all on track.

Reply from MOO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







