Moorfields Reviews 

91
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Terrible service. Outpatient appointments have been outsourced to drdoctor and it is impossible to contact them by telephone or email. Phone lines not working total incompetence and waste of nhs/tqx p... See more

Rated 5 out of 5 stars

Professional, fantastic doctors and staff, and caring and very well run hospital, l am just so impressed, l only wish the government was run as well!! Sincerely Veronica ferry

Rated 5 out of 5 stars

I only had one eye done with these wonderful people and service at Moorfields eye hospital done on privately. MUCH BETTER THAN THOSE HIGH STREET CHICKEN FACTORY STYLE CLINICS. I highly recommend Mo... See more

Rated 1 out of 5 stars

I had cataracts about 2 yrs ago and since the end of 2025 could not see properly hence opticians referred me for yag laser as was bad in both eyes. St. George’s moorfields could not see me for at leas... See more

3.2

Average

TrustScore 3 out of 5

91 reviews

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3.2

All reviews

(91)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Hi Moorfiled hospital done wrong…

Hi my name is Arifur Rahman
I want Moorfiled hospital done wrong operation on my left eye and Iam bliand person Disable and Moorfiled always make excuse Frist they told me they will help me to fixed my eye but they didn't my opparation done was 2011 from now on still Iam Wating day by day Iam geting problem with my eye always bleeding and to much pain always get migrant pain not only this my left ear get infarction always pain I had very beautiful life I was enjoying my life with work and I work soo many good company like Harrods. Joel and son fabric and fuller.s smith Turner pub and hotel today I can't goo to work or something if i put my had down my left eye get paid and bleeding my Diram was to be come a very good chef but Moorfiled ruined my life last two months ago I want Moorfiled now they tell me is my mistake I did operation on my eye when I was at back home but is not possible I.want back home after 14 years 2016 i come on uk on 2003 thet time i was kids about 9 years old and had good eye I have my friend colliouge my Ex boss and every one know Moorfiled hospital did wrong operation now i can't even sur them and take my case to the crown prosecution service but didn't becuse I Respect our Her Majesty the queen she went to this hospital for eye care I.aks my file they didn't give me plus they don't help me with the I wish I.can rise my complain to our Her Majesty the queen Maybe one day I will get the opportunity to meet Her Majesty the queen Elizabeth and some off the doctor are rude they have no good manners to tolk always agresep and mudy they don't listion to you they keep tolking make you angry

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Moorfields are wonderful

I had Clear Lens Extraction privately on Harley St (Advanced Vision Care) and suffered a detached retina. It was only due to the wonderful team at Moorfields who saved my sight in my right eye.
Thank you Moorfields and shame on you Advanced Vision Care.

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

Ignored & belittled until too late

My friend woke up totally blind today. She knew this day was coming and that the next stage is death. This should not have happened. For years they have been seen at Moorfields and the constant symptoms belittled and ignored. Their notes include some derogatory comments by the optometrists they mainly saw - rarely were they seen by a doctor. After being seen privately (a 'gift' from worried friends) they were given the devastating news that what would have been curable now was not. The consultant admonished them for not seeking help sooner - the same consultant under whose care they had been for the last 5 years with the exact same symptoms.

May 28, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful professional private Lasik service

I only had one eye done with these wonderful people and service at Moorfields eye hospital done on privately. MUCH BETTER THAN THOSE HIGH STREET CHICKEN FACTORY STYLE CLINICS. I highly recommend Moorfields eye hospital, after all they are well established.
If you want to go elsewhere like _____ I won't mention there name because they hate negative press and will report my honest review just because they can't accept it.
Anyways do your RESEARCH FULLY BEFORE going to any high street clinics that will leave you will dry crusty eyes. ;P

May 29, 2014
Unprompted review

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