Trading as various names First Furniture is one of them. Ordered a chair only £20 cheaper than other outlets. So clearly didn’t look like a scam. Email confirmation came with different name on it for... See more
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Ordered furniture a few weeks ago for 7/10 days delivery. Passed the date so called numerous times ( mailbox full ) and e mailed with no response. Visited the store today 16/2 ( still trading ) to b... See more
My recent experience with Morale Home Furnishings has been a nightmare. We ordered a dining table, which they failed to deliver on time. After cancelling the order, they promised a refund within 2-3 d... See more
Morale have a state of the art showroom to showcase their wide range of furniture, suitable for all tastes. This makes it so much more easier to select furniture rather than ordering online. Staff are... See more
Company details
Written by the company
Welcome to Morale Home Furnishings online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We have one of the best looking showrooms in the UK. We offer the largest range of quality home furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.
Contact info
24 Watt Road, G52 4RY, Glasgow, United Kingdom
- 0141 883 2285
- sales@moralehomefurnishings.co.uk
- www.moralehomefurnishings.co.uk
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Love the look of my furniture
I ordered a chest of drawers and wardrobe, my husband had to build them up (which was not a problem) but the back panel of the wardrobe was slightly damaged and there were a couple of holes that weren't drilled out either for the drawers. He managed to sort it himself and it looks fine. I didn't contact Morale about the back of the wardrobe or the holes as I will just paint the wardrobe back white and it will never be seen when their are clothes in it. I have bought from the store before and over all I am happy with my purchases. I had to wait nearly 3 weeks for delivery which wasn't a problem, however, I cleared out the old furniture and so needed the new wardrobe and drawers in situ otherwise I would have told Morale about this. The furniture isn't the most sturdy but then the price I paid told me that already...but it looks expensive and really modern.
Cool coffee table
The delivery service was great, they arrived on time and we had advance warning of the time. The drivers gave us time to check the goods which were all in good order. After assembly the table looked exactly like on the website and is just right for our lounge. Very satisfied indeed.
Tub chair purchase - matches my other chairs!
Excellent service and excellent product, great value for money, delivery was quick, no problems, except for my German shepherd finds my new chair so comfy she thInks I purchased it for her! Definitely use again.
Wouldnt use again
We ordered a bed and mattress that were both showing in stock on their website. 3 weeks later the bed arrived with no mattress, this was after we were told the delivery will be with you between 07:00 Friday and noon Sunday! 3 days to wait in!!!! Then only the bed arrived no sign of any mattress.
After several phone calls we managed to speak to someone who assured us there was a mistake and the mattress will be with you asap. Again unable to track the delivery of the mattress but this time it was narrowed down to one day.
Mattress arrived but wrong type!! Couldn't right this in a book!!
We have decided to keep the mattress as it is of the same manufacturer as the one we ordered and same build quality. It also saved dealing with Morale Furnishings again.
Overall: disappointed!
Oh and my name on this site needs to be more than 4 letters long. Have to blame my parents for that one!!
Promises mean nothing if not delivered
One to two weeks delivery means no contact for 1+2 weeks. Then the promise of a phone call with a delivery date in week 4.
DON'T PROMISE WHAT YOU CAN'T DELIVER!
If its 4 weeks delivery then say its 4 weeks delivery.
Confused and slow, but very pleasant
I'm still waiting for delivery, so cannot comment on quality of goods. However, after placing an order I received two calls asking me to confirm what I'd ordered and what colour I wanted (the goods were ordered online so why the confusion?). After three weeks, still nothing has arrived, but delivery can take up to six weeks. It seems a long time. Staff have been extremely pleasant and polite though and I am looking forward to receiving the goods, which I am sure will be fine.
Please give me my money back!!!
After ordering and paying for a product Morale Home Furnishings could not supply, I patiently waited for funds to be put back into my bank account, and when that didn't happen I phoned them and was politely told 'you will recieve an email when the refund has been issued'. When that didn't happen I sent an email to which they responded very apologetically with a promise my refund would be issued that very day, but still no refund came. Sent another email for which I'm still awaiting a response and still no refund. So I guess you could say I am not very happy with this company so far and probably would not do business with them again.
Excellent service , quick delivery, quality First class
Was very pleased with two headboards I ordered for our son's beds, not exactly cheap, but you can tell the quality of them. Very sturdy, well made and finished, worth the money when you see them, and they really stand out In their bedrooms, making them a feature. 1st time shopping with Morale, and would recommend them.
1st class product delivered on time.
Our new chair arrived within the stated delivery time and was exactly as described. Excellent communication, will definitely use again.
poor service
Four weeks and three unanswered enquiries later we still don't know when our furniture will be delivered.
Amazing bed. Amazing price
Gorgeous bed and looks much more expensive than it was. Problem with delivery and as soon as I called it was sorted within 10 minutes! Excellent service!
Highly impressive company with friendly advice would highly recommend.
I found this company through the amazon site. When I contacted the shop in Hillington I found the person I dealt with was very helpful and friendly. When my 7 drawer cabinet arrived the 2 delivery men were extremely helpful. I would recommend this company .
Great product, Good service!
Furniture as described. Good delivery although was rather late in the day (8pm).
great
Excellent quality, looks fantastic, packaged well for transit, prompt delivery. Would definitely recommend this company.
excellent product and easy to assemble
we bought a set of bunk beds for my sons room , the product was easy to assemble and was very robust when fully made up ...the quality of the product was great and the price excellent also ...
Items not even in stock!
I had read countless bad reviews for this store, but a few good ones, so decided to ignore the bad and give them a go. Stupid me. I ordered a couple of pillowcases on the website and was charged immediately. 2 days later my items still hadn't been dispatched. I phoned to find out why, to be told they didn't actually have the items in stock, but would TRY to get them! I told them I ought not to have been charged for something they didn't have, if that was that case I should only have been charged once they had the items ready to dispatch. I did get my refund perfectly ok, but I'm afraid will not be shopping there again. Once bitten . . .
I am told that I will be receiving the goods 5 weeks after I placed my order!
I do appreciate that items may be out of stock but being made aware of this fact at the time of ordering is important (i.e., an updated website) as I do believe that I would not have ordered these items (or perhaps I would have ordered different items). I received a phone message approximately a week after I placed the order to say that some of the items were out of stock and that I should receive them by the end of the second week, but I didn't. I just telephoned today (3 weeks after the fact) and I was told that they will arrive next week (i.e., 4 weeks after original order date) and that I would be receiving a phone call the week after that (i.e., 5 weeks after the original order date to arrange for delivery)! Really frustrating. Will not order form them again.
totally useless
Took my money, no contact for two weeks. Finally got hold of them, no stock and no reason for not refunding
From my first e mail to delivery of my furniture the service has been First Class !
Great company to do business with and would highly recommend them.
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