My order took three weeks to receive …I like instant gratification… but they finally arrived… I love my boots… I guess great things come to those of us who wait!I ordered another pair!😝
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DON'T ORDER ANYTHING FROM THIS COMPANY
I ordered the orthopedic boots and there's nothing orthopedic about them. Not any kind of cushion inside. When try to return they just want to give you a 50% store credit and if you insist on returning for refund they give you a Netherlands address knowing darn well that it cost more to ship it back.
Quality beautiful boots
Horrible company
Horrible company . The clothes and boots are poorly made and won't last a month. I am trying to return them in original packaging and completely unused and I am getting the run around. I wish I would have read these reviews before I bought them. Buyer beware!!
Very nice and comfortable
Very nice and comfortable. My size is wide 11 but I purchased 11 and a half and fit perfectly.
Great customer service !!!
Great customer service ! Policy about returning and refund is great !! Items very pretty .
Loved this jacket and fit
Loved this jacket and fit. Wished shipping was a little faster, but all is good.
Great Variety and Quality
Great Variety and Quality
Shopping online was super easy and I liked the variety in each category. Boots, shoes and blouses fit and quality is great!
Return and accommodations
Although the boots are too narrow and I need to return them, the company is trying to remedy the situation without me having to spend money returning the product.
The boots are VERY COMFORTABLE
The boots are VERY COMFORTABLE! when you can forget what's on your feet. Well need I say more?
My order took three weeks to receive
My order took three weeks to receive …I like instant gratification… but they finally arrived… I love my boots… I guess great things come to those of us who wait!I ordered another pair!😝
I don’t usually leave reviews but this…
I don’t usually leave reviews but this company got me for over $100.00 dollars when I tried to reach out nothing
Then finally said they would give me 50% of another order! I hope to shout!!! They are horrible I cannot believe I fell for this. Never buy anything from them
I promise you will be disappointed I did not even want to leave a star but you have to.
Morgan and Madison SCAM
I saw an ad for Morgan and Madison Orthopaedic boots on FB and purchased a pair. They offered 100% satisfaction guarantee or money back. They took almost a month to arrive and the quality was sub par at best. They were NO WAY orthopedic and were some of the worst quality shoes I have ever seen. I attempted to get info on a return and instead got the run around. Finally after hammering them for 2 weeks they sent a return address in the Netherlands and said I would have to pay to return them and after inspection they would decide on whether to refund my money!! Total SCAMMERs and they need to be prevented from continuing to steal hardworking peoples money
Love my new boots
Love my new boots! Fit exactly as described and they look exactly like the picture. Can’t wait to wear them.
I love my blue and ivory boots
I love my blue and ivory boots. They fit nice on my feet! I ordered a brown pair and they turned out to be orange! I’d love to turn those back in and get a 38 black of the same style of boots! How do I do this? Thank you for taking care of me so well; I really appreciate it❣️ Please let me know at your earliest convenience! 😃
I wear a size 12 1/2 to 13 in women’s…
I wear a size 12 1/2 to 13 in women’s shoes so it’s very difficult to find stylist shoes that fit me comfortably. When I saw Morgan and Madison‘s knee-high boots came in a 12 1/2, I thought I would give it a try as the price was the reasonable. It took a bit of time for them to get to me (two weeks), but the company updated me as to the tracking and sent me another coupon to make up for the delay. When the boots arrived, they were as BEAUTIFUL as I had hoped when I took them out of the package, but they had a very strong smell to them. I tucked a couple of dryer sheets in each boot and let them off gas in another room and they were perfectly fine within a couple of hours. What I couldn’t believe was that when I put them on just they were so COMFORTABLE! There’s no need to break them in. They are comfy, cushiony, and every bit the size 12 1/2 that I ordered! I am so pleased with my boots. I turned right around and ordered another pair! I just received them and they fit exactly the same as the first pair and are just as beautiful. I highly recommend these boots! I will definitely be ordering from Morgan and Madison again!
Don’t ever buy anything from them
Don’t ever buy anything from them, they do false advertisement. I ordered a pair of boots, thinking they were real leather and suede , that is what they offer and their advertisement. I receive a cheap material in plastic boots.. I tried to request a refund like they offer at 30 days guarantee refund, and they keep giving you the round and around asking for pictures then finally send you an address out of the country.,wish you will cost more than the boots to send them back. This is ridiculous…… please please don’t order anything from them!!
Fit of boots
I was able to get the size needed after wrong fit was ordered
I love these boots
I love these boots! So soft and luxurious and stylish. I will be walking around Paris in them so I really appreciate the comfort.
Have not worn as yet Live in South…
Have not worn as yet Live in South Florida Having 80 degree weather
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








