Morris Living Reviews 

2,099
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is very helpful and friendly, providing wonderful assistance from the moment they visit the showroom to try out the furniture. People also deeply appreciate the prompt and efficient delivery service, noting that items arrive quickly, are packaged securely, and bring great comfort to their homes. Though some reviewers were not happy with the materials, mentioning unexpected wear, peeling surfaces, or issues with the leather quality over time. A few other people also felt that aftercare support could be improved when dealing with post-purchase problems and replacement parts.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality furniture that is very well... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and speedy... See more

Quality

Reviewers highlight positive aspects of quality, noting that the furniture is very well made and features... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

Customers had positive experiences with service, consistently praising the efficient support from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional company. Extremely helpful with delivery date to suit us and advised every step of the way. The ordering process was extremely easy and although the stool and chair we bought was r... See more

Company replied

Rated 5 out of 5 stars

If you want a comfy swivel recliner chair then Morris living ltd is the place to visit to see and try out their large collection of chairs. Nathan the manager gave great advice and sorted out quick de... See more

Company replied

Rated 5 out of 5 stars

Good communication throughout by Dominic. “Service with a smile”. Minor problem on opening the boxes is being dealt with and again good communication. We are not local so good feedback to the customer... See more

Company replied

Rated 5 out of 5 stars

Best of the bunch for price quality and delivery. Tried 4 outlets before going to Swinton because they were very local. But Morris Living was only 15 minutes away. Great experience, all done with... See more

Company replied


Company details

  1. Furniture Store
  2. Mobility Equipment Supplier

Information provided by various external sources

We are a small business specialising in recliner chairs. We carry dozens of great models in our Nottinghamshire warehouse. We supply swivel recliner chairs for customers who want to lounge in comfort and we also supply the more practical riser recliner chairs used by the elderly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,099)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Product not very well made I suffer…

Product not very well made I suffer from back problem and the seat 💺 has no padding you can feel the metal rod of the chair digging into my back..

January 16, 2025
Morris Living logo

Reply from Morris Living

Thanks for the review. We are sorry to hear you are not satisfied. Please give us a call on 0800 644 5064 to discuss any issues you may be having.

Rated 5 out of 5 stars

The helpful sale manager

The helpful sale manager, when enquiring about equipment hire, pointed out that if I needed to hire a rising/reclining chair, for longer than two months, it was more economic to actually purchase - which I did. Ordered on Wednesday - delivered, unpacked, assembled and tested the following Tuesday.

January 15, 2025
Morris Living logo

Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

Swivel chairs

The site was easy to view. Easy to order a quick delivery.
Chairs were well packaged and easy to assemble. Now in place and very comfortable.

December 31, 2024
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Ordered by phone 11.00 Friday

Ordered by phone 11.00 Friday, delivered noon next day, Saturday! Managed to build myself from clear instructions -not bad for 88 yoa.

January 17, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

First class service

First class service. Good communication with customer.
Accurate delivery times. Strongly recommended.

January 15, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

New chair

Great company to deal with had a call to arrange delivery.
Arrived on time very happy with my chair

January 16, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

I bought a rise/recline chair for my…

I bought a rise/recline chair for my mother who lives in a nursing home. The gentleman I spoke to was very helpful and answered all my questions. The chair was delivered on the 14th January. The delivery driver was brilliant, he unpacked the chair, made sure all connections were working and removed all the packaging. It was much cheaper than local shops. Mum is so much more comfortable.

January 14, 2025
Morris Living logo

Reply from Morris Living

Thank you for your positive review :)

Rated 5 out of 5 stars

Excellent price for a recliner/riser chair

I am very pleased with my chair. It was delivered in a couple of days from me purchasing it. The team at Morris Living were very pleasant and helpful when ordering my chair.

January 6, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Lovely chair, great price and great company

Did a lot of homework trying to find a chair for mother who had had a stroke and wanted a reclining chair with easy controls that didn’t cost the earth. Found Morris Living website on google. Now most chairs especially the bespoke or made to measure ones are an extortionate price. Mum did not want to pay thousands as she had to pay for care so we were really surprised to find reasonably priced chairs exactly to our wish list.

Yes it’s refurbished but there is nothing wrong with it. In fact we couldn’t be happier. It’s a lovely chair, beautiful colours and does what it’s supposed to.

Morris Living were easy to deal with. Arranged a suitable courier and provided an option to have the chair built and tested.

We were extremely pleased with the quality and the whole ordering process. Thank you Morris Living. You’ve provided mum with a comfortable option other than staying in bed. Would highly recommend

January 6, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 4 out of 5 stars

Efficient and helpful

Arrived on time. Lovely comfortable chair. Would have given it 5 but had a small issue with one of the bolts, which was dealt with very efficiently. Would recommend this company

January 10, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Excellent delivery time

Excellent delivery time. Ordered one afternoon , delivered next morning .product exactly as described .

January 10, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Very easy to place order on line

Very easy to place order on line. Item arrived as described. Pleased with my swivel reclining chair. I would order from this company again.

January 9, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Fabulous company, exceeded my expectations

Emailed the company asking questions about a chair, if it was flat packed or not. Prompt helpful answer. I ordered and in less than a week the item arrived, was built and installed. Exceeded my expectations. Very happy to recommend this company.
The chair is exactly what I wanted

January 9, 2025
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

Rated 5 out of 5 stars

Amazing Customer Service

I purchased the Lyon Leather Swivel Recliner in November 2024. I have always been impressed with my purchase. This month probably from my rough handling it started to slope to one side.
I contacted Morris Living to ask if I could buy a new part to fix the problem.
The fast friendly service I was given by Dominic was impressive and even though the first part sent was not what I needed they persevered with me and within 4 days of my first request my chair is like new again. And I did not have to pay anything.
In an age where you are happy to get a reply within a week, I just had to hi light the morris livings excellent customer service.

January 23, 2025
Unprompted review
Morris Living logo

Reply from Morris Living

Thanks for the positive review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look