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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including prompt response times to queries and issues. However, some customers were dissatisfied with the lack of communication and feedback after applying for roles. A few other people also felt that certain interactions were unprofessional or unhelpful, with some mentioning issues regarding responsiveness and clarity from specific agents.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Service

Clients share positive opinions on service, consistently highlighting the efficiency, support, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the professionalism and helpfulness... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently report quick responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Started work through Morsons late last year and the team at marine trades were very helpful in guiding me through the initial stages of my contract. The communication from Inayat Valley throughout... See more

Company replied

Rated 5 out of 5 stars

Got made redundant and heard about some temporary roles with Morsons. Called up and spoke to Jordan who instantly recognised my potential and set up interviews. Never let down with payroll like a lot... See more

Company replied

Rated 5 out of 5 stars

I have worked for Morson in some guise for over 10 years. I started as a contractor for Morson Technical Services, and now I’m a Manager working for Morson Edge. The company is well grounded, fair and... See more

Company replied

Rated 5 out of 5 stars

From start to finish of the recruitment process all communication and services have been absolutely excellent. Morsons reached out to me after finding my cv on indeed and have been great all the way... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Four specialist units. One ecosystem built to power progress. Morson’s four global strategic business units – Morson Praxis, Morson Edge, Morson Vital, and Morson Nexus – provide silo-free access to consultancy, talent and training. Our rare line of sight across organisations, project lifecycles, industries and global markets means we offer solutions others simply can’t. We apply, supply, deploy and connect skills, to solve productivity problems for the worlds changemakers. Where others supply parts, Morson delivers the whole machine. We’re the only organisation of our size and scale with four integrated capabilities that span the entire talent lifecycle. Together we can address the full spectrum of workforce challenges that affect productivity, risk, and growth.


Contact info

4.2

Great

TrustScore 4 out of 5

925 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very professional

Very professional, well established agency. Have had lots of high profile job offers through morsons, special thank you to Inayat Valley very helpful, polite and very well informed recruiter.

February 5, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for taking the time to share this. We’re pleased to hear your experience has been a positive one, and we’ll make sure your thanks are passed on to Inayat.

Rated 5 out of 5 stars

First experience contracting

All communications were clear and promptly dealt with. Complete process was very efficient, and all payments have been received on time. Andrew Morris was very helpful throughout the whole process.

January 12, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Grateful for the review. It’s always encouraging for the team to hear this kind of feedback.

Rated 5 out of 5 stars

Inayat Valley and his marine team were…

Inayat Valley and his marine team were very good helpful and approachable. I just joined Morson and it has been good so far.

January 12, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Appreciate you taking the time to write this. The team will value the recognition.

Rated 5 out of 5 stars

I have done three contracts now for…

I have done three contracts now for Morson. All three went perfect in every way and I could not have asked for better help from the staff at marinetrades and my contact. Inayat Valley. They were constantly checking that all was well with my contracts. The very few problems I encountered were solved immediately . Thank you guys

January 19, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Really appreciate the review. Credit goes to the people focused on delivery day to day.

Rated 5 out of 5 stars

I have worked for Morson for over 10 Years

I have worked for Morson in some guise for over 10 years. I started as a contractor for Morson Technical Services, and now I’m a Manager working for Morson Edge. The company is well grounded, fair and provides a great health package to all staff. Morson has provided me every opportunity to progress up the ladder at my own pace, a flexible working routine to accommodate my family life and the opportunity to work from home when needed.

February 4, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for taking the time to share your experience. It’s good to hear the opportunities, flexibility, and support have made a real difference over the years.

Rated 5 out of 5 stars

Inayat Valley and the team from marine…

Inayat Valley and the team from marine trades were extremely helpful in getting me up and running with my current employer, couldn’t recommend any more

February 4, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for the feedback. We’ll pass this on to the team who made it happen.

Rated 5 out of 5 stars

Inayat Valley made the process so…

Inayat Valley made the process so simple for me.From the first phone call a received to starting the job.He kept me up to date on a regular basis and anything a required assistance with he was there.Couldn’t fault the man. 5 stars

August 1, 2025
Unprompted review
Morson Group logo

Reply from Morson Group

Grateful for you taking the time to leave a review. Recognition like this really matters to the people doing the work.

Rated 5 out of 5 stars

Morsons are an absolute pleasure to be…

Morsons are an absolute pleasure to be employed by, they are a company that 100% hold the well being of all their employees a maximum priority, our personal sponsors are always there to lend a hand and support should we ever need them

February 4, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for sharing this with us. It’s always good to hear when the effort makes a difference.

Rated 5 out of 5 stars

Inayat valley was very helpful and…

Inayat valley was very helpful and approachable from the start and made the transition from my previous employment easy.

December 15, 2025
Unprompted review
Morson Group logo

Reply from Morson Group

Appreciate you taking the time to leave a review. It means a lot to the team behind the scenes.

Rated 2 out of 5 stars

Lack of Professionalism

In a sea of recruiters, what sets one apart is professionalism and respect for the candidate's time and experience. The lady I dealt with recently for a senior position did not tick the boxes for me in that regard and from what I have seen in the reviews, this is not an isolated incident. Not all roles are suited to all candidates, but at least communicate clearly and timely as that is very much part of a professional recruiter's job. It works both ways.

February 2, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

We take feedback like this seriously and regret that your experience did not meet expectations. While we recognise that challenges can arise, the issues described are not reflective of our usual approach or service standards.

Clear communication and professional conduct are central to how we operate. We would welcome the opportunity to review this further and encourage you to contact us directly at enquiries@morson.com so we can look into the detail.

Rated 5 out of 5 stars

My experience was great

My experience was great. I had such helpful guidance and support from Inayat Valley, helping me secure my role from the very start. Couldn’t ask for anything more.

December 1, 2025
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for taking the time to share your experience. We’ll make sure it’s shared with the right people.

Rated 5 out of 5 stars

Great agency - go with them if you can

Have worked through Mosrsons a couple of times in my careeer and they’ve been great. Real people that value the contract you have with/through them. Have worked for some of the other large agencies who seem to try hard to make you feel worthless. Pleased to be back with them. Totally recommend these people.

January 19, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Really appreciate you taking the time to leave your review. It’s good to know the work behind the scenes is being felt where it counts.

Rated 5 out of 5 stars

I have worked via morsons on and off…

I have worked via morsons on and off for almost 5 years. They put the people first and any issues are sorted quickly. Both the recruiters I have dealt with (James Headford and Chris Lester) call me to ensure I’m happy with the work they have got me and with any updates they may have. I am happy with morsons and would recommend them.

February 2, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for sharing Wayne. The team will be pleased to know their effort made a difference. We will make sure to feedback to James and Chris.

Rated 5 out of 5 stars

Reliable and consistent

Morson consistently provided me all the information about the role and quickly got back to me if I had any questions I needed answering. Always friendly and supportive on the phone and my overall experience with Morson has been very positive.

February 1, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for taking the time to leave a review. It means a lot to the team behind the scenes who make this happen. We really appreciate it.

Rated 5 out of 5 stars

Professional company

Professional company. Great staff. I've been with morsons for two years. James headford is excellent at communicating and has been brilliant at organising everything needed.

January 30, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Really appreciate you leaving a review. The detail and care matters to our team, so this means a lot. Thank you.

Rated 5 out of 5 stars

Chris truly was a great help to me all…

Chris truly was a great help to me all the way through the process, from before the interview to preparing to start my new job. Care was taken to make sure everything ran smoothly. Ten out of ten.

January 5, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for taking the time to share your experience. The team will genuinely appreciate this.

Rated 5 out of 5 stars

Positive experience

Overall, I’ve had a great experience working with Morson Praxis. Communication has been good and payments prompt. After my previous contract was unexpectedly terminated by the customer for all subcontractor staff, James Headford was proactive in quickly helping me secure a new role, keeping everything moving with minimal downtime. I’d highly recommend him to anyone looking for a reliable and knowledgeable recruiter.

June 23, 2025
Unprompted review
Morson Group logo

Reply from Morson Group

Appreciate the feedback. It’s good to know the work behind the scenes is making a difference. Thank you.

Rated 5 out of 5 stars

Great Service

I've been working on various Morson contracts for the last 7 years now and had nothing but good experiences. My direct contact, James Headford has always been fantastic at securing me new roles and looking after me when in position. Particularly during the difficult Covid period.
Payment is always prompt and communication is good. Which is all you ask of a recruiter.

January 30, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for sharing your experience. Feedback like this goes straight back to the people who make it happen. We'll be sure to let James know.

Rated 5 out of 5 stars

Only ever had positive experiences with…

Only ever had positive experiences with Morsons over many years. James Headford has help sort out Aerospace roles for me several times over the last number of years.

January 30, 2026
Unprompted review
Morson Group logo

Reply from Morson Group

Thanks for sharing your experience. The team will be pleased to know their effort made a difference.

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