We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
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Review summary
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What people talk about most
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We've used Mortgage Medics on two separate occasions and honestly can't recommend them highly enough. Their attention to detail when handling complex mortgage scenarios has been brilliant. They know e... See more
Company replied
Gareth is one the best people we’ve had the pleasure of dealing with across any company. As first time buyers he explained everything to us clearly & patiently and always had time for our questions,... See more
Company replied
Mortgage Medics and it's representative Will have been fantastic. I used them twice, with the second time allowing me to complete on my property. Moreover they did not charge me additional costs w... See more
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Company details
- Mortgage Broker
- Finance Broker
- Financial Consultant
- Insurance Broker
- Life Insurance Agency
- Property Investment
Written by the company
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Written by the company
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contact info
BN3 5SF, Brighton, Hove & Woking, United Kingdom
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Excellent service!
This is the third time I'm using mortgage medics and they've been incredible, as always! They make the entire process very straight forward and take into account your various preferences to get the best possible mortgage for you. Harvey, in particular, has been excellent!
February 11, 2026
Unprompted review
Reply from Mortgage Medics
Hi Lasith
Thank you for your continued trust in Mortgage Medics — using us for a third time is the highest compliment we could receive.
I’m delighted to hear that Harvey has once again provided such excellent service and made the process straightforward while taking your preferences into account. That’s exactly the level of care we aim to deliver every time.
We truly value your loyalty and look forward to supporting you again in the future.
– Sam Murphy, Managing Director
Smooth remortgage
We have been using mortgage medics for a long time and it has always been a great experience. It was a fairly straightforward remortgage this time, but it went very smoothly and I knew I wouldn't need to worry about things or chase anything up.
February 10, 2026
Reply from Mortgage Medics
Hi Ross
Thank you for your continued trust in Mortgage Medics — it really means a lot to us that you’ve returned time and again.
I’m delighted to hear that your remortgage went smoothly and, most importantly, that you felt you didn’t need to worry or chase anything. That’s exactly the experience we aim to deliver.
We truly appreciate your loyalty and look forward to supporting you again in the future.
– Sam Murphy, Managing Director
Amazing experience from start to finish…
Amazing experience from start to finish as always with Mortgage Medics. Would highly recommend!
January 19, 2026
Unprompted review
Reply from Mortgage Medics
Hi Matt
Thank you for taking the time to leave a review — we really appreciate it. I’m delighted to hear you had a positive experience with us.
We look forward to working with you again in the future.
– Sam Murphy, Managing Director
My experience of working with Gareth…
My experience of working with Gareth has been excellent throughout the years I have dealt with Mortgage Medics. Prompt, professional and knowledgeable - thank you!
November 7, 2025
Unprompted review
Reply from Mortgage Medics
Hi Joseph - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gareth. Thank you for your continued support and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
We were happy to have used Mortgage…
We were happy to have used Mortgage Medics. Our Mortgage Broker, Will, explained the different options clearly and kept us informed throughout. We feel we got a good deal on our mortgage and that the process was made a lot simpler than if we had attempted to arrange it alone
January 22, 2026
Unprompted review
Reply from Mortgage Medics
Hi Anna - thanks for your kind words and the 5 star rating. I'm delighted to hear you had a great experience with Will & Andrea, and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Getting the best deal for your mortgage
Our mortgage advisor (Gareth Jones) made sure we got the best deal based on our circumstances and requirements. During the process we chose to make a number of changes but this was not a problem for Gareth whose guidance was invaluable. Gareth and his colleague Toby were always responsive and helpful. We would not hesitate to recommend Mortgage Medics.
December 1, 2025
Unprompted review
Reply from Mortgage Medics
Hi Joy - thanks very much for taking the time to leave a review. I'm delighted to hear you had a great experience with Gareth. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Excellent service!
Will and Andrea did a great job with our remortgage. Twice during the process, they switched us to a lower rate when it appeared on the market, and they handled everything and kept us in the loop!
January 5, 2026
Unprompted review
Reply from Mortgage Medics
Hi Paul- thanks for your kind words. I'm delighted to hear you had a great experience with Will and Andrea. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Excellent support from Sam and team to…
Excellent support from Sam and team to go through various iterations of mortgage options. Rapid turnaround of quotes, neutral advice and insights. Plus human engagement. Great team and service.
January 8, 2026
Reply from Mortgage Medics
Hi Ian, Thank you for you kind words and for taking the time to leave a review. We looking forward to working with you again in the future.
Sam Murphy, Managing Director
Mortgage medics are a fabulous company
Mortgage medics are a fabulous company. Totally trustworthy and go out of their way to help 😄
January 21, 2026
Reply from Mortgage Medics
Thanks for you kind words and 5 star review Susan, we look forward to looking after you again in the future.
Sam Murphy, Managing Director
Highly recommend
As a first-time home buyer, I had very little understanding of the process. William Sproule was extremely helpful in guiding me through every step of buying a house and securing the best possible rate. Andrea King was also fantastic, handling the mortgage administration efficiently and keeping me updated whenever better rates became available.
A big thank you to Will and Andrea—I highly recommend Mortgage Medics.
January 6, 2026
Unprompted review
Reply from Mortgage Medics
Hi Ingrid - thanks so much for leaving a review. I'm delighted to hear you had a great experience with Will and Andrea and we were able to help you buy your first home! I hope you're settling in well and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Always great!
As always, a great service. Considered and patient advice and a joy to work with.
January 8, 2026
Reply from Mortgage Medics
Thank you Emma! We appreciate your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Great Team!
Excellent team..Gemma was amazing and easy to work with. Thanks for sorting out my remortgage with no fuss.
November 12, 2025
Reply from Mortgage Medics
Hi Sophia - thanks for your kind words. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Great communication and always happy to…
Great communication and always happy to answer our questions throughout the process. Gareth and Toby were great at finding the best deal for us - and continued to update our deal to secure a better interest rate throughout the house sale/purchase process.
October 29, 2025
Unprompted review
Reply from Mortgage Medics
Hi Jasmine - thanks for taking the time to leave a review. I'm delighted to hear you had a great experience with Gareth and Toby. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
100% would recommend!
100% would recommend!
Jon was so informative and helpful during my first move. He made the process move along so smoothly with keeping me up to date all the time and taking the time to answer any questions I had. Also making sure I understood what was happening from start to finish. Which was so appreciated!
Thank you for all your help! I would recommend Mortgage Medics to anyone looking for professional advice!
December 11, 2025
Unprompted review
Reply from Mortgage Medics
Hi Joe - thanks for taking the time to leave a review. I'm delighted to hear you had a great experience with Jon and we were able to help you with your purchase. I hope you're happy in your new home and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Easy to work with
Easy to work with. Confident that we were dealing with professionals. Guided all the way.
December 15, 2025
Unprompted review
Reply from Mortgage Medics
Hi Kevin - thank you for your kind words and the 5-star rating. I'm delighted to hear you had a great experience and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
We bought our dream home
Ella Tuck was on our side from start to finish, it took the better part of a year to find our dream home but it never felt like we were a burden to her. Ella was extremely responsive to all of our queries and left no stone unturned. As first time buyers there was a lot we didn’t know, Ella took her time to explain each step thoroughly. The mortgage was offered within 2 days of applying, and we’re happy with the rate provided.
December 10, 2025
Reply from Mortgage Medics
Hi George - thanks for such a thoughtful and generous review. I'm delighted to hear we were able to help you with your first home purchase, and you had a great experience with Ella. I hope you make many happy memories in your new home and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Mortgage Medics were amazing
Mortgage Medics were amazing. Everything regarding my remortgage was explained in great detail. I was kept up to date with the progress all the way along. It was always very easy to speak with someone on the telephone. I felt as though I was the only person they were dealing with and nothing was too much trouble. Always very patient and friendly. Excellent service.
December 9, 2025
Reply from Mortgage Medics
Hi Yvonne — thank you so much for your thoughtful and generous review.
I’m delighted to hear that you had such a positive experience with your remortgage and that the team kept you well informed throughout the process. It’s great to know you felt supported every step of the way.
Thank you for choosing Mortgage Medics — we really appreciate your trust and look forward to helping you again in the future.
— Sam Murphy, Managing Director
Honest help and that extra mile
A big thank you to Ella and the team at Morgage Medics. My father passed from vascular dementia and we were struggling with the Morgage we had to pay for his care. They came up with the most amazing new deal that leaves us positive for the future thank you
December 10, 2025
Reply from Mortgage Medics
Hi Paul — thank you very much for your kind review.
We’re really pleased that Ella and the team were able to help during a challenging time and find a solution that leaves you feeling more positive about the future. Thank you for placing your trust in Mortgage Medics.
We wish you all the very best and we look forward to working with you again in the future.
— Sam Murphy, Managing Director
Highly recommend
Gemma and Toby were professional and diligent throughout. They made the whole process of remortgaging straightforward and hassle free.
December 1, 2025
Unprompted review
Reply from Mortgage Medics
Hi Ruairidh - thanks for taking the time to leave a review. I'm delighted to hear you had a great experience with Gemma. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
I cannot recommend Ella highly enough
I cannot recommend Ella highly enough! She made the challenging and lengthy process of securing my mortgage feel effortless. She was always on hand to answer any questions I had along the way, and her support made the entire experience so much more enjoyable. Truly outstanding service!
December 11, 2025
Reply from Mortgage Medics
Hi Ruby - thanks for taking the time to leave such a thoughtful and generous review. I'm delighted to hear you had a great experience with Ella and I hope you're settling in well to your new home! We look forward to working with you again in the future.
- Sam Murphy, Managing Director
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