We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
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Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
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BN3 5SF, Brighton, Hove & Woking, United Kingdom
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Mortgage Medics and it's representative Will have been fantastic. I used them twice, with the second time allowing me to complete on my property. Moreover they did not charge me additional costs when I returned to them after my first purchase fell through.
They actively chased better deals for me and helped save me additional costs.
Neither Will nor the team could have been more helpful and I strongly recommend them and would use again.

Reply from Mortgage Medics
Will and Andrea were absolutely incredible advisers for my first home purchase. They were so responsive and patient with all my silly questions, gave really sound advice, and were an absolute delight to deal with throughout what could have been a very stressful process. I’m so grateful to them both, they’ve helped me realised my dream of buying my first home, and I thoroughly recommend them for anyone looking for mortgage advice x

Reply from Mortgage Medics
Fantastic professional service from Gareth at Mortgage Medics. The whole process was simple and I was kept informed from start to finish.

Reply from Mortgage Medics
Throughout the whole process of my remortgage, Will has been fantastic. All enquiries were answered quickly and Will was always willing to take a call to go over things with me and explain the finer details. Excellent service all round.

Reply from Mortgage Medics
Mortgage Medics (Sam Murphy dealing) came up
with a solution to our mortgage enquiry, we had not even considered. During the process, which was long and drawn out due to complications with the sale and purchase we were trying to complete, Sam was by our side all the way and kept in touch and was available for advice at any time. Couldn't be happier with the service provided.

Reply from Mortgage Medics
Really excellent service from Gemma. Personalised advice and support, caring and compassionate, and very knowledgeable. Nothing seemed like too much trouble. We are so grateful for her help and support, and really pleased with our mortgage product.

Reply from Mortgage Medics
Mortgage Medics make the whole process quick and easy. Gareth and Toby were on top of changes in rates and made sure I was kept updated throughout so I could make the best decision for me. I would recommend them 100%!

Reply from Mortgage Medics
Incredibly helpful, patient, and friendly. Ella was knowledgeable and took all the stress out of remortgaging

Reply from Mortgage Medics
Gemma was really helpful and able to explain our options clearly, succeeding in securing us the deal we were hoping for!

Reply from Mortgage Medics
Ella was very helpful with the remortgage process. Excellent communication and very knowledgeable.

Reply from Mortgage Medics
A very efficient and professional service. It was a pleasure dealing with Mortgage Medics and Ella specifically.

Reply from Mortgage Medics
An incredible company filled with lovely people. Both myself and many of my friends have had a seamless experience with mortgage medics. From the moment of contact, their help is personal and tailor made for you, right through to completion. Great with regular check ins and making all information transparent and easy to understand. Would recommend to anyone looking for help or not knowing where to begin with a mortgage!

Reply from Mortgage Medics
Undray and his team at Mortgage Medics were brilliant for us. They were communicative, clear and highly responsive to any questions we had. They helped us every step of the way until we had the keys in our hand. Would fully recommend, especially for any FTBs daunted by the process ahead.

Reply from Mortgage Medics
Undray is a fantastic Advisor who took us through the process diligently. I am happy with his service.

Reply from Mortgage Medics
It was a great experience working with Undray as he was able to get us a competitive rate.
Undray and Lucy were also available to follow-up at every point to ensure all the documentation was done appropriately.

Reply from Mortgage Medics
Had a great experience with mortgage medics. We dealt with Gareth and Toby who were both very professional and helpful. Always available to answer any queries and made the whole process of applying and getting a mortgage stress free. Would definitely recommend!

Reply from Mortgage Medics
We have used Mortage Medics many times. They make the process so easy. They always find us good deals. We have never needed to chase them They are always very efficient.
Thanks Ella for sorting our last mortgage.

Reply from Mortgage Medics
Ella was a lot of help when helping me secure my first mortgage. Talked me through everything step by step at any hour of the day!
Would highly recommend, especially as a first time buyer!

Reply from Mortgage Medics
The team had us informed at all times on our mortgage and insurance options. They responded promptly and robustly to all of our queries. Highly recommended!

Reply from Mortgage Medics
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