MOS MOSH Reviews 961

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with... See more

Rated 3 out of 5 stars

Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerou... See more

Company replied

Rated 5 out of 5 stars

Buying process, the delivery process and the product itself were all excellent. The MM Ellen night pants is one that really suits me and I would love to get it in the other colours and I have filled i... See more

Rated 5 out of 5 stars

The website is very easy to navigate. Products can be viewed by image or as worn by a model . This gives the opportunity to view how the garment looks from all angles. Placing an order was easy and go... See more

Company details

  1. Women's Clothing Store
  2. Fashion Designer

Written by the company

MOS MOSH was founded by Kim Hyldahl in 2010. We are known for our high quality, designs with a twist and styles for all types of women. The perfect fits and the chic look that characterize jeans from MOS MOSH are known and loved by women all over the world. MOS MOSH is today a leader in luxury jeans and tailoring.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

961 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ordered wrong size

Ordered wrong size and I emailed immediately and initially I was told there was nothing that could be done but them a refund was processed and it save me all the trouble of returning the wrong size - excellent customer service

March 10, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Hi Kate,
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that our team could help resolve the issue quickly and make the process easy for you. It’s great to know you had a positive experience with our customer service.

Rated 5 out of 5 stars

Buying process

Buying process, the delivery process and the product itself were all excellent. The MM Ellen night pants is one that really suits me and I would love to get it in the other colours and I have filled in my email to be notified. If they come in I would ask that please you get in the other colours

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Mmmined knit skirt & top

Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with my purchase. It's so beautiful. Looks great worn together & the top is great with jeans.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

I haven’t received the parcel as yet

I haven’t received the parcel as yet. Delivery time is far too long

February 10, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

We are sorry to hear about your delivery time. Thank you for your feedback.
We are very sorry for your experience with the delivery of your order. We aim to deliver orders within the following timeframes:
UK: 4–7 working days
Ireland: 5–7 working days
EU: 2–5 working days
Denmark: 1–3 working days
Please contact our customer service if the delivery is taking longer than expected, and we will be happy to assist you.

Rated 3 out of 5 stars

Lovely clothes - VERY VERY slow delivery, beware

Lovely clothes, but the delivery from Denmark is very very very slow. Website claims 2-5 working days, but its 3-4 WEEKS!! Not the first time either.

February 9, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for your feedback.
We are very sorry to hear about the delay with your delivery. This is certainly not the delivery time we aim for, and we apologize for the inconvenience.
If your delivery is taking longer than our expected time, please contact our customer service, and we will be happy to assist you.

Rated 2 out of 5 stars

Have been a huge fan of Mos Mosh for…

Have been a huge fan of Mos Mosh for years have bough direct from website and from boutiques selling it. However last transaction was poor, purchased a Jacket direct from website ( You need to look at sizing too an xs shouldn't be massive on a UK size 8). Needed to return it, the option given for Ireland returns was GLS. However the only GLS drop off points are in Dublin, about a 3 hour drive for me. Sent a message explaining this and requesting GLS collect. Got what i believe was an automatic AI reply, Saying not possible needs to be dropped off to GLS. Replied back again, got same response back, after a bit of tennis match emails, explained that this is not good enough ( bear in mind that the delivery was done via AN Post - Irish postal system - not GLS) and it needs to be escalated. After a few days an actual person replied to my mail and sent me a DHL return label which i can send via the posta office. This is something that needs to be looked at for your Irish customers, returns needs to be easy to do for us, having experienced the above, it would put me off buying direct from Mos Mosh in future and has changed my opinion of the brand
Editing my review in response to Mos Mosh response
You need to review your T+C's on returns being handled, if you look ay GLS website, the only drop of points are in Dublin, Dublin is only one of 32 counties in Ireland, its not suitable for 80 percent of the population of the country. Also aswell if the option to provide a DHL label is a service you can provide why is that offered as an option when you click on return, shouldn't have to had chase for that option. If GLS is who you use for your returns why do you delivery via the postal service ? You need to improve on this

January 9, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you very much for your feedback.

We sincerely apologize for the experience you had with your recent order. As part of our terms and conditions, returns in Ireland are normally handled via GLS, however, we fully understand that this was inconvenient for you. As a service, we were happy to provide a DHL return label so that you could return the jacket via DHL, and we always aim to support our customers whenever possible.

Please note that you are always welcome to request personal assistance if you experience challenges with AI responses, we are more than happy to help directly. Your feedback is greatly appreciated, and we will continue to explore ways to improve the return process for our Irish customers.

We truly value your long-standing support of Mos Mosh and hope to welcome you again in the future.

Rated 3 out of 5 stars

Clothes are great BUT …

Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerous emails and repittion. Sent item back, no word on refund, miraculously got email saying I'd been refunded but only when I chased it up. However, money is still yet to appear in the bank. Very bored of emailing mos mosh and will never order directly from them again

January 14, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for your feedback. We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused.

Please know that it is always possible to request personal contact. You are welcome to reach out to us with your order number and ask for personal assistance.

We truly regret that your experience did not meet your expectations and hope we can improve this for you in the future.

Rated 2 out of 5 stars

Quality does not match the price tag, customer service just shrugs off quality issues

Paid €190 for a pair of leather leggings, looked after them and stored them as instructed yet within months they are losing shape and now completely saggy around the thighs. They look awful now.

I messaged customer service about this issue, asking if they at least have advice on how to restore form. They shrug this off by saying that it is a natural material that warps, follow the care instructions and good luck. You think if they knew all along that these wouldn’t hold there’d be a warning before you’re being charged an arm and a leg. I’ve had other leather trousers and never had these issues, leaving me to conclude that this is the result of poor craftsmanship. Between poor quality and bad customer service I will not be returning to this brand.

UPDATE: nice that the company replies here that I can contact them directly and they would assist me. If you bothered reading the review you would see that I of course did try to contact the customer service first to resolve this. They just did not offer any help.

January 3, 2026
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for your feedback. We are very sorry to hear about your experience with the leather leggings and that they did not meet your expectations. We completely understand your frustration and regret that your concerns were not handled to your satisfaction.

You are always welcome to contact us directly, and we will do our very best to assist you.

Rated 5 out of 5 stars

I’m absolutely delighted with this…

I’m absolutely delighted with this blouse, particularly since it has a collar. I have the collarless version in blue. It’s true to size and the colour is beautiful, very flattering.

December 12, 2025
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your wonderful review! 💛
We’re thrilled to hear that you love your blouse and that the fit and colour are just right. It’s always great to know our designs make you feel confident and happy!

Rated 5 out of 5 stars

On the high end price but quality and…

On the high end price but quality and detail is amazing 100% happy with my bomber jacket

December 3, 2025
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you so much for your review! 💛
We’re delighted to hear that you’re happy with the quality and details of your bomber jacket. Enjoy wearing it!

Rated 5 out of 5 stars

I’ve ordered several pieces from this…

I’ve ordered several pieces from this site and have been genuinely impressed every time. The fabrics feel premium, the tailoring is impeccable, and the designs strike that perfect balance between timeless and modern. You can tell a lot of care goes into both the materials and the craftsmanship.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

high quality clothing

high quality clothing;
fashionable but with an original twist
true to size (as recommended on the website)
the order is packed beautiful and with care

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

I love wearing Mos Mosh clothes

I love wearing Mos Mosh clothes. They are of great quality, fit and look incredibly. I always get compliments from other women about the style and the quality.

October 6, 2025
Unprompted review
Rated 4 out of 5 stars

Quality

I love the Danish charme of Mos Mosh and most of all the quality and detail passion.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I love MosMosh

I love MosMosh, they’re fashionable, reliable in sizes and the quality of their products is excellent. Owner of knitwear, jeans, blazers and (t)-shirts.

August 5, 2025
Unprompted review

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