MOS MOSH Reviews 961

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Love Mos Mosh clothing. The quality is fantastic. Ordered MMMined skirt & matching top. Emailed to find out dimensions & received swift response. Items arrived in 7 days (to Ireland). Very happy with... See more

Rated 3 out of 5 stars

Clothes are great but customer service is a nightmare. Wanted to return an item. Contacted them and kept getting AI generated response saying my order didnt exist. Finally got round that after numerou... See more

Company replied

Rated 5 out of 5 stars

Buying process, the delivery process and the product itself were all excellent. The MM Ellen night pants is one that really suits me and I would love to get it in the other colours and I have filled i... See more

Rated 5 out of 5 stars

The website is very easy to navigate. Products can be viewed by image or as worn by a model . This gives the opportunity to view how the garment looks from all angles. Placing an order was easy and go... See more

Company details

  1. Women's Clothing Store
  2. Fashion Designer

Written by the company

MOS MOSH was founded by Kim Hyldahl in 2010. We are known for our high quality, designs with a twist and styles for all types of women. The perfect fits and the chic look that characterize jeans from MOS MOSH are known and loved by women all over the world. MOS MOSH is today a leader in luxury jeans and tailoring.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

961 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Still waiting on store credit.

Still waiting on store credit.

I purchased two dresses, the quality of the clothes and styles are just beautiful, unfortunately I had to returned one dress as it was too big on me, I was approved a store credit once they received the dress. it has been nearly three weeks since they received the item back, and I'm still sending emails trying to get the store credit.
All my emails have been ignored.
Good quality clothes, bad customer service, no communication at all.
Very disappointing.

December 23, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

Thank you for reaching out to us, and we sincerely apologize for any inconvenience caused by the lack of response to your emails.

We acknowledge that this is an oversight on our part. To address your concerns promptly, kindly send an email to customerservice@mosmosh.com, providing your order number and a brief description of your inquiry.

Once we receive your email, our customer service team will prioritize your case and provide the necessary assistance. We apologize once again for any frustration this may have caused.

Thank you.

Alberte // MOS MOSH

Rated 5 out of 5 stars

Coat

The service was so fast and the packaging was beautiful. Well done Mos Mosh until the next purchase. Happy Xmas to you all🎄🎅

December 9, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

It's fantastic to know that you've had a great experience with us. Thank you so much for your feedback! 👏 Merry Christmas! 🎄

Rated 5 out of 5 stars

Excellent products

Excellent products
Have been buying Mos Mosh for years now & have never been disappointed in the quality or fit. Would highly recommend!

December 2, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

It warms our hearts to receive your positive review. Thanks for your support! ❤️

Rated 5 out of 5 stars

Such a nice coat and looking forward…

Such a nice coat and looking forward wearing it when it is getting colder here in Sweden. By the way appreciate your price level…cheaper than buying it in a store where I live👍

October 30, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

It warms our hearts to receive your positive review! 😊

Rated 5 out of 5 stars

Love my jacket .

Love my jacket .. it’s really warm and cosy. It’s true to size as l am between a 12/14 U.K. sometime l find it difficult to get the correct size first time. As this is a winter coat l went for the medium and it’s perfect with a thick sweater. Now l’ve found this company they can expect more orders from me ! Excellent delivery service in sturdy packaging !

October 10, 2023
Unprompted review
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Reply from MOS MOSH

It's fantastic to know that you had a great experience with us. Many thanks for your feedback! 👏

Rated 5 out of 5 stars

Mos mosh collection is one of my…

Mos mosh collection is one of my favourites. Love the jeans from mos. Quick delivery and good service. Sometimes I have even received a little treat with my delivery.

October 15, 2023
Unprompted review
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Reply from MOS MOSH

It warms our hearts to receive your positive review. Thanks for your support! ❤️

Rated 5 out of 5 stars

Very efficient service

Very efficient service, everything was perfectly packed and delivery was made in no time. Everything fits and it is best design and quality. A real treat and a team and company to support for their vision and efforts. Thank you!

September 30, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

It warms our hearts to receive your positive review. Thanks for your support! ❤️

Rated 5 out of 5 stars

Great value for money

Once you have found your size, this is a brand that just keeps giving.
The quality of the materials never disappoints me, and it is good value for money.
Only thing I regret is that I cannot wear the glitter-clothes, because I find the metal-fibers itchy.
Delivery is very fast and I have been very satisfied with customer service.

September 21, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

It's fantastic to know that you had a great experience with us. Many thanks for your feedback! 👏

Rated 5 out of 5 stars

Absolutely love the collection mosh…

Absolutely love the collection of mosh mosh but most of all the high quality and their eye for details

September 15, 2023
Unprompted review
MOS MOSH logo

Reply from MOS MOSH

It warms our hearts to receive your positive review. Thanks for your support! ❤️

Rated 5 out of 5 stars

In love with the jeans

I Am used to buying MOS MOSH in a little fancy boutique in Belgium. I love the knit wear and the jeans. The perfect jeans was always very difficult to find until I discovered M M. Perfect fit, very good quality and nice details!

August 4, 2023
Unprompted review
Rated 3 out of 5 stars

I like most of your clothing

I like most of your clothing, especially the blazers are very nice. My last order was a black jacket. Unfortunately it didn’t fit me as well as the model on the website. Is was far to big and had no shape. The arrival after I ordered was fast and you made it easy to return.

July 18, 2023
Unprompted review
Rated 3 out of 5 stars

I have qiute a few items from Mos Mosh …

I have qiute a few items from Mos Mosh and Love those, but this time i got really both surprised and dissapointed cause when i saw the dress on your website i was thrilled, the colors were exact what i was looking for, but when i recieved the dress it was NOT what i've seen in the fotoes or video, way too glittring!! It even was NOT described in the text about the dress, that it was supposed to be glittring and even the size did'nt was what it said in the Description, so sad cause i Love the colours. Therefor i can not give better than 3 in my review!!!
Best regards Ellen Frediksén

July 14, 2023
Unprompted review

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