Motaword Reviews 

160
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and accuracy, often highlighting the quick turnaround times for translations. Many people also commend the excellent customer service, noting the team's responsiveness, helpfulness, and kind approach to inquiries. Reviewers frequently appreciate the affordable and fair pricing, making the service accessible. The user experience is often described as easy and straightforward, with many finding the process simple and stress-free from start to finish. Overall, consumers are highly satisfied with the professionalism and quality of the work delivered.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting its speed, accuracy, and... See more

User experience

Consumers find the user experience to be very positive, describing it as easy, efficient, and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and reasonable... See more

Response time

Customers consistently note positive experiences with response times, highlighting the support team's... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick, accurate and good price! Needed an urgent translation, I contacted support (customer service) and they were very kind, and completed the translation in less than a hour. Awesome, will use this... See more

Rated 5 out of 5 stars

Amazing Customer Services. Support team always available and with 100 percent knowledge in hand. Prompt response, be it any information or query. Too good. As far as my experience is concerned, I... See more

Rated 5 out of 5 stars

Motaword is always prompt in getting a translation back to me and for an affordable price. Any time I have a question or there is a need for a change, they respond quickly and thoroughly. It is a plea... See more

Company replied

Rated 5 out of 5 stars

This service is absolutely top notch. I was hesitant at first but the online messenger assured everything would work out. My project was to translate cursive Spanish to English. 100% satisfied. I'... See more

Company replied


Company details

  1. Translator

Written by the company

MotaWord is the world’s fastest, lowest cost, cloud-based, collaborative business translation platform.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(160)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, always on time and very reliable.

August 22, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Easy to use and quick turn around.

Easy to use and quick turn around.

August 20, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Quality Translation of Foreign Language Document

This translation was needed in order to obtain a new driver's license. It was so simple. Upload a picture and get an immediate quote. I had the translated document back so quickly. It was perfect. I am 80 years old but this was so easy.

August 15, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Motaword - Prompt, Affordable and Responsive

Motaword is always prompt in getting a translation back to me and for an affordable price. Any time I have a question or there is a need for a change, they respond quickly and thoroughly. It is a pleasure using the services of Motaword and makes my life so much easier having them in my corner.

August 7, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

EXCELLENT work product and customer service!

Motaword has consistently gone out of their way to DELIVER each project that we have ordered through them (and we are up to 37 now) not only ON TIME, but EXACTLY as needed. I cannot highly recommend their services enough! We have, as a firm, moved over all of our translation work to them, and they are an invaluable part of our Immigration Practice Group's work product.

August 7, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Quick and efficient

Great experience! Fast and efficient

July 11, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Great service

Great service. I really appreciated. And more than once.

June 6, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

We use Motaword regularly

We use Motaword regularly to translate client documents for our immigration law firm, and they always deliver quickly and at a good price! If you ever need customer service, they are very responsive. Definitely recommend Motaword!

June 12, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Fast

Fast, easy, reliable, and amazing customer service.

June 12, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Great job

I had my diploma translated by Juguo Zhang and received it back in less than 12 hours. The translation was professionally done and even officially notarized. On top of that, the pricing was very reasonable. I’ll definitely use their service again in the future.

June 4, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Great job! You have completed the task successfully. Your performance was excellent and you demonstrated strong skills and dedication. Keep up the good work!

Great job family!! You have completed the task successfully. Your performance was excellent and you demonstrated strong skills, research and dedication. Keep up the good work! I was only surprised how did you guys known everything about my education journey. Just kidding, that makes you a professional researcher and I am glad that I met the right institution.

May 30, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

The whole procedure was fast and…

The whole procedure was fast and accurate. Also the price I would say compared to others was not expensive. In total I was really satisfied with the service.

May 28, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Offizielle tranlate

Good price, quickly and no way to outside or watch an translater .To do must waiting not for a long time at the paperwork.

May 12, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Omer and his team were incredible

Omer and his team were incredible! I needed my documents with urgency and they accommodated me and were amazing with answering my questions. 10/10 guest service! Trust them completely.

May 12, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Birth certificate translation

I requested a Birth certificate translation and I received it in lest than 8 hrs.

May 9, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

Fast

Fast! Accurate! Professional and budget friendly! Thanks!

May 6, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

We use Motaword to translate documents…

We use Motaword to translate documents in our legal cases. The translations are very competent and VERY fast. Recently, I requested that a translation be expedited, and it was done and done well at no extra charge.

April 23, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

I'm happy to share my experience

I'm happy to share my experience — working with MotaWord has been excellent. The team is consistently professional, responsive, and efficient, and I truly value the quality and accuracy of your work. It's clear that customer satisfaction is a priority for you.

April 12, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

"Lightning-Fast Translations with Unmatched Support – MotaWord Delivers Every Time!"

I’ve worked with many translation services over the years, but MotaWord stands out as the best by far. No matter how big or dense your project is, their turnaround times are incredibly fast and reliable. The platform is also super easy to navigate, making the entire process smooth and stress-free—even for complex, multilingual assignments.
What really impressed me is their outstanding support team. On the rare occasion that a small mistake appears, someone like Hoang Phuong Thuy will personally spend hours correcting it, ensuring everything is perfect. Even better, they’ll send you an updated version via email within minutes—talk about dedication!
If you're looking for a dependable, efficient, and user-friendly translation service, I highly recommend MotaWord.

April 10, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

Rated 5 out of 5 stars

customer service was really quick

customer service was really quick. I got my documents in 2 days.

April 4, 2025
Unprompted review
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Reply from Motaword

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.

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