Motaword Reviews 

162
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service, noting its speed, accuracy, and efficiency. Many people appreciate the user-friendly and straightforward process, making document translation simple and stress-free. Reviewers frequently commend the outstanding customer service, praising the team's prompt responses, helpful guidance, and professionalism. The pricing is consistently noted as affordable and reasonable, offering great value for the high quality of service provided. Consumers also value the convenience of managing important legal processes from home.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and affordability for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and efficiency... See more

Price

Customers had positive experiences with price, consistently finding the pricing to be reasonable and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Customer service

People report positive experiences with customer service, highlighting the outstanding and amazing support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This service is absolutely top notch. I was hesitant at first but the online messenger assured everything would work out. My project was to translate cursive Spanish to English. 100% satisfied. I'... See more

Company replied

Rated 5 out of 5 stars

Amazing Customer Services. Support team always available and with 100 percent knowledge in hand. Prompt response, be it any information or query. Too good. As far as my experience is concerned, I... See more

Rated 5 out of 5 stars

This company is very legit. I have been working with them for about 4 years and until now, they never failed me. They offer good opportunity to freelancers all over the world. I recommend them.

Rated 5 out of 5 stars

Motaword is always prompt in getting a translation back to me and for an affordable price. Any time I have a question or there is a need for a change, they respond quickly and thoroughly. It is a plea... See more

Company replied


Company details

  1. Translator

Written by the company

MotaWord is the world’s fastest, lowest cost, cloud-based, collaborative business translation platform.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(162)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Wise attorneys listen to their…

Wise attorneys listen to their paralegals because they're often the ones who have all the good contacts. This paralegal is telling you that you will not regret using Motaword for your translation services. We use it all the time to translate Pashto and Dari into English to use in USCIS filings for our refugee and asylum seeker clients. Motaword is fast, accurate, and cost-effective - a winning combination!

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Worth every penny. They are reliable, you can communicate with them if you need a project done faster than the super fast times they already provide, and their work product always looks good. I just sent them a huge project with multiple handwritten letters, an 8 page hand written note, and about 10 pages of official documents to translate. 2 days!!!! Always impressed with them and their website is really well done. I'm an attorney with a nonprofit and while we sometimes have done translations ourselves or contracted people, this is the best translation service I have ever seen.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have gotten translations returned with in a couple hours. Motaword is super easy to use, and customer service is nonpareil.
LOVE THEM!

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

I’m a lawyer with a frequent need for translations

I have used them twice so far, and it has been a great experience. Great service, fast, and reasonably priced. It beats out the traditional translators I was using in past who were overpriced and had an antiquated way of doing things. The process with MotaWord is painless. I upload the document, get a quick reasonable quote, and have the certified translation back in hours. So far I have no complaints and will continue using them, as I have a discount through my immigration lawyers bar association membership.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I highly recommend Motaword. I have used them twice. Both times the translation was fast, accurate, and the process itself of uploading the documents and getting the translation was seamless.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Impressed

I've used MotaWord for multiple legal documents that are important and every time they've provided the fastest service available. It's super convenient and user friendly. Very impressed with the quality of their services and will be using again.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

Using people to work for them for free.

Using people to work for them for free.
They offer work to as many people as possible at the same time, which cannot provide consistency and unanimity, ever. After providing translation for all the glossary terms, I was accused for using machine translation - which was not the case, just an excuse to not be paid after doing my part. Never again:)
So quickly they deleted my profile on the platform to not be able the translated strings (no matter what the error was) to be tracked and to show what I was working on. Everything is gone now, every track of what was done, like the typing mistake I commited in here earlier:)

May 29, 2021
Unprompted review
Motaword logo

Reply from Motaword

Your comments strengthen our belief in the importance of selecting translators who align closely with the values and standards we uphold at MotaWord. Due to concerns about consistency and accuracy, we must ensure that our translators can consistently meet our clients' expectations.
We wish you the best in your future endeavors and hope you find a platform that aligns better with your skills and expectations.

Rated 5 out of 5 stars

Great experience!

I work in the Market Research industry and sometimes some projects will require us to move at warp speed in order to meet tight deadlines. My first experience working with Motaword was on one such project. They turned around our translations in several languages within hours rather than the required days – all while being courteous and professional. Their platform was super easy to maneuver and most importantly, they got back to you right away to confirm requests. I also like their email delivery system of confirming receipt of documents and associated costs as well as the end documents. I highly recommend them!!

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

Fast & cheap & friendly

They provide really fast and cheap translations and their staff is super friendly! Whenever I had a question they made sure I got the answer asap. 100% recommend.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Amazingly fast

They are delivering the projects within hours and also post edited. Translations are accurate and terms are fit with the content of the text.

Technology that they mentioned is really effective as I experienced.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

MotaWord: Enjoy the magic of AI

I worked with MotaWord a couple of months ago and the translation was very fast and accurate. They claimed to be the "fastest business translation platform in the world" and proved that they are.

At first, I didn't get how AI project management works, but they explained everything with a demo call. AI takes the project, invites translators, and delivers it back. I'm not sure if it's 100% human translation, but the quality was way better than the quality that machine translation can provide.

-An easy to use UI.
-Fast and accurate
-Very kind and warm customer service
-Human translation with the machine translation speed

Once again thanks a lot for your kindness!

September 21, 2020
Unprompted review

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