Motaword Reviews 

MotaWord is fast and it doesn't get better than this if you need something translated rapidly and efficiently. You can entrust them with your documents and requirements and they will handle the rest. The fact that you can actively see the translation progress as the translators work on your documents is great!

I am a certified linguist with over two decades of professional practice and I am glad to share that I have been working with MotaWord since a few months ago. The way the company operates is innovative and it sums up in a single word, 'teamwork'. I definitely recommend it if a linguist wants to approach our practice in a different, lively fashion.

Very fast and professional translations. Help is available 24/7. Their website is very easy to navigate and easy on the eyes too.

I have been working with MotaWord for translating USCIS documents for over two years.

Pros:
Free certification for all my translations, Fast workflow, easy quote, technologically advanced cloud system, open-minded to design changes for my portfolio files, and family-like relationships with the employees.

Cons
Nothing to complain about for now.

When I made a research about MotaWord, I saw they identify themselves as a cloud-based, collaborative translation platform. In the beginning, this looked worrisome to me because multiple translators working simultaneously on the document in this system. This sparked a question mark on my head, but I was also in need of a translation for my documents asap. So I decided to give a try with them and they provided a really good service. The team was very interested in my speed problem, and I am very satisfied with the delivery speed and quality of the translation. I strongly recommend them.

I worked with Motaword a couple months ago to translate several reports. If you're looking to get translations done correctly and to a high standard, don't choose them. If you're not looking to deal with remarkably rude employees that not only refuse refunds but also have an attitude when you speak to them - perhaps because they are well aware of the low quality/rush work they produce? - don't choose them. We sent these translated versions of our reports to a valuable client and almost lost them as a client because most of the translations were, in our client's words, "unusable" and "terrible". The shoddy work cost us thousands of dollars in 1) our client's money, that they had to spend to get their work translated by a better service 2) our money, since we gave them a partial refund - we wanted to maintain a good relationship and maintain a high standard of work for our client. Very luckily, we didn't lose this client.

I spoke personally with the less-than-kind Motaword leadership team and in their words, the reason they wouldn't give a refund is that we owed them a chance to "fix their mistakes." Let's get a few things clear here.

1) If a company's final deliverables that they send you are to such a low standard that ENTIRE REPORTS are "unusable," can you really trust them to fix their mistakes and actually deliver good work after being given a second chance? No.
2) We were on a time crunch and needed the reports within a specific time frame. That is why we specified, when we made these orders with Motaword, when we needed them by. WE didn't have time after our due date to give them time to fix the bad translations - time which, of course, we in no way owed them.
2) We had native speakers (within and outside our company) analyze the reports and pinpoint errors and entire sections which made no sense, grammatically or contextually. Still did not result in a refund.

So if you need translated work that actually...translates, avoid Motaword at all costs.

MotaWord website claims to be " the world’s - - -, lowest cost, cloud-based, collaborative human translation platform" In my book, that is translated to "paying lowest and unprofessional rates to human translators.
I have not worked with them, and I will probably not be accepted with my professional and appropriate requested rates.

fast replies (unless it's a weekend), and fast service, usually will translate in less then 12h! when you write in the chat box, you get actual people responding and not a robot (i think), fair prices and trustworthy! totally recommend.

I have used MotaWord for a translation and it was only a few clicks to submit my document online. They were so quick and did my job. Loved the way they instantly start my project and tracking all the process.

Highly recommended!

I have worked for almost a decade in financial services, on cross border transactions and translation was a bleeding wound for us. We would prepare the best presentations, worrying about each bullet point and the exact expression to capture the nuances of each business, and when our clients in emerging markets read our work in their language they were unimpressed. Translation of one's presentation, website, legal document is very important and Motaword would have saved us so much headache and frustration. Thanks for finally developing a translation solution that all businesses can use with ease, comfort and speed!

Cost-effective, fast and accurate translation using an interface a kid could use. Brilliant.