Everyone at the front desk has always been friendly when I've checked in. The rooms haven't always been the cleanest and sometimes things didn't work (the bathroom light/fan) or were missing (shower... See more
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I booked the Motel 6 that was close to the Sacramento Airport in Woodland, CA. It had an overwhelming chemical smell (trying to cover up cigarette smell) the floor was so dirty it turned my socks black. It was 98 degrees outside so we had to turn on the air-conditioner. It was 4 inches from the bed! Oh the sink would not drain all night. There were people sitting on chairs smoking that we had to go around to get to our room. There was also a “lady of the evening” entertaining men 4 doors down. 4 police cars at 3AM talking loud but left. Booked on Travelocity and had 4 stars. Yeah right.

Reply from Motel 6
Motel 6 Flat Shoals Rd, Union City, GA. Ricky and Monty are phenomenal. They have provided the best customer service I have ever experienced. They go above and beyond to make sure every guest is happy and all their needs are met. I highly recommend this hotel to anyone, better than the high-priced hotels we are accustomed to staying at based on the amenities. If the hotel doesn't have what you need, Ricky and Monty will make sure to get it.

Reply from Motel 6
Asked for non smoking room. Room was filled with smoke fumes. Bedding was dirty and unkept. Probably the worse Motel 6 we have ever stayed in.

Reply from Motel 6
They were nice and informative
Very clean
Enjoyed the pool

Reply from Motel 6
I had some questions for the front desk as we had no towels and our AC not only didnt work but started leaking heavily. No one came
to fix it. Maintenance was nowhere and the front desk acted like I was lying. Horrible

Reply from Motel 6
The owner of motel 6 in fort Collins colorado is a very mean person. He yells at employees in public in front of guest. He doesn't need to b such an ass. I wish for him to be fired immediately and removed from the grounds

Reply from Motel 6
MOLD! The Ventura Beach motel, In an ADA room and bolted windows. I was shocked that anyone would rent out a room that was uninhabitable. Airing the room out would never have helped it was that bad! Room 155
The motel was booked as it was 4th of July, 2026. So after they inspected the room I was refunded my money but left with no options, none were offered and no apology given! 😒
2025 in Camarillo, it was nice but the bathtub leaked, alot. Being disabled, I needed the tub to work not flood the floor.
Next year I will be staying somewhere else and find a reasonable, clean and functioning accommodations.

Reply from Motel 6
I'm 73 and on social security and my 40 y/o disabled daughter is with me at the Motel 6 Airport in Rochester New York. We've been without a microwave for the 5 days We've been here with no offer to change rooms. Maintenance says there are no more microwaves to give us. Mind you, We've been paying full price for this room and just this morning the general manager himself charged me $140. He said it's because it's Friday. Even though I explained the problem.
We've had to buy all expensive fast food to eat instead of microwavable food that's a lot cheaper. Plus the remote for the TV only half works. If you're on a tight budget, go around the corner to Red Roof.
561-605-6021
I don't have a booking number, we were a walk in.
My name is Harry Fischer.
We Were in room 257
As you can see, I already wrote there was no booking number. My daughter and I were walk ins.

Reply from Motel 6
Super clean room
Staff was so kind and very well train
Bed was so comfort
Highly recommend this mote

Reply from Motel 6
This is a review for a specific location :
Studio 6 Albuquerque, NM - North
4441 Osuna Rd NE, Albuquerque NM
87109 5053447744
Confirmation # 5223AGD714
The first room given to me had live cockroaches in the sleeping area and bathroom. A dead one on the bedspread, and a large burn on the table, floor had trash. I asked to see another room and it had overflow residue filling the bathroom sink, hair in the bed, someone's belongings in one of the drawers. and dead cockroaches on the floor. I submitted a couple of pictures to Jessica at check-in when I asked for a refund and went to a better hotel.

Reply from Motel 6
We reserved a room for a two‑night stay here. We were traveling to Coos Bay from Sacramento where we were for a funeral. The service ran longer than expected, and we called ahead and spoke with an employee named Julia to let the motel know we would be arriving very late — around 4–5 a.m. She assured us that our room would be assigned so we wouldn’t lose it, that there was no need to pay at that moment, and that someone would be on duty to check us in when we arrived. When we showed up at approximately 4:30 a.m., we were told our reservation had been cancelled. We explained the conversation we had with Julia, and the employee on duty responded by saying, “She’s new, so she doesn’t really know what she’s talking about,” followed by an explanation that anyone not checked in by 4 a.m. is automatically cancelled. Poor training and internal miscommunication are not the customer’s responsibility. We did everything we were instructed to do, yet we were left without a room — and still charged. This was an extremely disappointing experience, especially during an already difficult time for our family. We ultimately went to the Southsider Motel down the street, where the staff was kind, accommodating, and able to get us into a room early. Their customer service was everything Motel 6’s was not. Based on this experience, we will not be staying at a Motel 6 again, and I would encourage others traveling to this area to consider the Southsider Motel instead.
FOLLOW UP: While I appreciate the response offering a apology, and them attempting to make it seem like they are "investigating this matter" no further response has been received. Information requested was given to them, but no further response has been given. In my opinion, their response is a generic reply to make it appear as though they are attempting to make things right.

Reply from Motel 6
What made my Experience Great.Was when I walk into Motel 6 Every time.It Smells clean.Everytime!! Good job.Housekeepers!! And Mot to mention The Excellent Customer service I receive Everytime.From the 3 Ladies.That knows How to Deal with the Public.Im going to Give a Shout out too Mrs.Paulina.....Mrs.Carrie....And the other Lady.With the Long pretty black hair.Dont know her Name.THANK YOU Ladies....With such Excellent Customer Service!!Thank you by Making my Stay Excellent!!and Verry Comfortable.And Safe.Not to mention my Rooms.Are Always Clean!!S.....matthews.

Reply from Motel 6
Nice staff ways got wat u need and we'll prepared

Reply from Motel 6
I haven't been here in a bit but as always I felt like I was coming back home to family. It was good to see the property still clean and thriving.

Reply from Motel 6
The attentive staff here is top tier. They remember details and make my check in quick and easy all the time. My room is always nice and my dogs feel at home.

Reply from Motel 6
This location provided me a stable place to call “home” when my spouse and I needed it the most. The staff is wonderful. Tony went above and beyond to meet our needs and should be recognized for his exceptional customer service. Brooklyn and Jacob always went out of their way to problem solve any issues we were having. The GM, Crystal, is doing any and everything she can to improve the property and make sure guests are taken care of to the best of her ability with the tools she’s been given. She was nothing but kind to us our entire stay.
That being said, the property itself does need some work.. which unfortunately is severely hindering the establishment in many ways.
Overall, our stay here was always worth the money.

Reply from Motel 6
When I went to check out and get my $100 deposit back I was told I wouldn't be getting it back and could no longer rent there. I was told I was smoking in the room which was untrue. I am a smoker but I will not smoke in a room rental just as I will not smoke in my home or vehicle. It's unfortunate because I like the kitchenette set up and if I could would rent there again.

Reply from Motel 6
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