Motest Reviews 

Very good service both customer and practical.
Would highly recommend

Had an mot fail so got the work done and phoned to book retest. They told me they couldn’t fit it in for over a week they were fully booked. I phoned to book retest 6 days after the failure meaning you don’t pay for a retest. The date they told me was their earliest took it over the 10 days. When I got there they tried charging me again for a retest. The man just said it’s over 10 days now. I said I have had it say about because you said you were fully booked he replied that’s not my problem we have been busy. This must be a new scam motest have thought of to earn more money. I used the place regularly for 5 years and always recommend it. Not now will do my best to warn people away.

My first time in this garage for a MOT and a service. Excellent service and no surprises like many garages!!
Highly recommend.

The first time I used my car at night (8 days after my MOT) none of my rear lights are working.

All this place will do is rip u off thay are looking for work thats all i can think thay failled my car and i toke it some war els thay sed it was all ok i fixed nothink dont go to them

Took my Renault in yesterday to MOTEST Camberley. 50 mins later failed on multiple items, one was eps and abs light on. Neither of which are on or have ever been on since owning the vehicle. Second item nearside brakelight out, got home checked...brake light not out. Third item headlight aim to low....adjust it then using the internal control. We normally have 5 people in the car so that would be correct just use the dial to correctly align them based on weight.
Interesting advisory was brake light on, what on earth does that even mean...brake lights come on when you touch the brake pedal. They are absolutely incompetent. Called to query rude lady suggested eps/abs lights were on during test....REALLY? I drove it there and back no lights. Revisted the vehicle still no lights.

AVOID!
Terrible company. Not very trustworthy.
Came in 8 minutes late to my appointment and got told that they wouldn’t be able to do the MOT because of a “tight schedule”.
Sorry but 8 minutes is not going to put out your schedule that much that you turn away a customer paying for your service.
Will never use again.

Do the £99 servicing but turn out £149 (50% more), the extra fee include changing the windows blade.
Should they ask me first before replacing the blade?

Very disappointed MOT.
I’ve used MoTest for many years with only one bad issue in the early days but the garage manager sorted it.
Anyway, had my car booked in for any mot, took the car 2 weeks before to another garage for pre checks, rear suspension needed sorting but everything else was good.
Replaced rear suspension and booked in, failed mot. Failed on rear brake lines and front ball joints.
Found this very strange as another garage pre checked and passed and the ball joints all replaced just 1 year earlier.
Told them all had been replaced to be told she saw the tester wobbling it about.
Took the car to my garage and bought all parts, BMW ball joints are part of the suspension arm and all had to be to be replaced, expensive.
All replaced only to be told the brake line was replaced and the only was in great condition and to top it off the ball joints all in perfect condition.
Took the car back today for re test and it Moted,
Last time I’m using them, very sad as feel I was failed on theses items so motest would get the work.
Total rip off

Having moved into the area in the past 18 months I wanted to use a local garage, rather than travel to where I used to live. Saw recommendations for Aldershot Motest online so I booked in. Whole process was straightforward and efficient - they sent me a reminder the day before, notified me of any issues during servicing, and worked quickly. Reasonable price too.

For years now i have taken my cars to the swindon branch where Conan and his team have always offered first class work and honesty,

I don’t have a regular garage for service and MOT and so when I recently saw recommendations for MOTest on Facebook, I checked out their website and thought I would give them a try.
I used the one in Epsom, booked a small service and MOT online for a date and time that suited me, and I could see the basic price upfront (great).
On the day, very helpful at reception. Then an update later from Chris to advise about the service and MoT, let me know some work needed doing and the price, and they could do it then and there.
Phone call when it was ready to pick up, and they had managed to save me a bit of money on costs.
All in all great, friendly, reliable service, and at a great price. Will definitely use again and recommend. Many thanks

Booked out car in for its first MOT and a oil change.Service received was impeccable. Very helpful pleasant friendly staff . Highly recommend.

My husband and I have had a few issuesWith both of our cars recently. MOTEST have been excellent. I don’t think they charge too much, the reception staff are excellent and are always friendly with a smile. The cars we are not left dirty or untidy. I am very pleased with this company and I would recommend them to anybody.

MOTEST Tonbridge - had my car MOT'd by them last week - I have been using them for three years and have always found them quick, efficient and thorough. Decided to have a full service on my Fiesta which was booked in at a fixed price. Extra parts meant it going over the quoted price but they called and checked before any extra parts and materials were used. Can't speak highly enough of them and thoroughly recommend them to any Tonbridge car owner.

I booked my car to go to the branch in Reading for its first MOT, very easy to book, friendly service and quick work. Will use this place going forward!

I have had 2 cars MOTed this month. Very happy with the MOTs at Hemel. 5 stars

Not so Happy with Motest's web site and their head office. They are showing a very misleading mistake. On their web site. I contacted the Head Office, But it is still there.
Under the button ABOUT
Motest & Covid-19 update
"Dear Customer,
We want to bring you up to date with our MOT/ garage services position. On March 25th, the government announced the following;
Car owners are granted a six-month extension for Mot's that expire from Monday March 30th.
The extension applies from the date of expiry......"
This is for the March 2020 Up-date, last year. As they do not show the year on this up-date and it is now March 2021. Some people may think this is new for 2021 and not get there MOTs. it needs up dating.

Very good service and friendly staff. I use Camberley branch to service and MOT my family cars.
Recently performed a major service on my 2015 BMW for a fraction of the price of the main dealer, and they can now record the BMW electronic service history.

AVOID if you value your safety.

I had an MOT carried out in Farnham (Nov 2020). MOTest missed some serious corrosion on the rear of my front brake disc. Luckily the garage that carried out the final service noticed this fault and managed to make the car safe to drive (thank god, I have kids). The final garage stated "we are staggered this could have been missed and should have resulted in a failed MOT".

In addition, during the MOT my key was broken by MOTest. Unbelievably bad service and are they interested in either complaint. You guessed it, no. Never again!!!!

I'd like to tell you about my very bad experience yesterday.
Yesterday I had the MOT for my van, I knew it wouldn't turn on, because not using it since March I thought the battery had drained.
Thanks to the help of a neighbor it was turned on and I went with my husband to the MOTEST garage in Epsom, arrived there it turned off again.
The mechanic told us it was the alternator that didn't work and sent us away!!!
Telling us that first we had to repair the alternator and then come back!
Now, I'm not a mechanic, but the one who sent us away, yes!
Knowing full well that he could stop on the street at any time... And in fact we stopped at the intersection of Ewell By Pass...
Where we stayed for five very long hours waiting for a tow truck and the police who had to block traffic!!!
What I don't understand is how a "professional" can, knowing what can happen, send you away from a garage, where they could very well fix everything! They also had the place to park it waiting for a tow truck if they just didn't want to fix it!
Mah!