Been using them for 2 years no problems then it's all gone downhill. For my last 3 orders 1 was cancelled with no items delivered and 2 have been missing items. Customer service virtually non-exis... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great quality liquid nice and thick. vapes very well with intense flavour. the packaging is really nice and the tips on the 100ml bottles are nice and slim so top filling is cleaner, even the nic salt... See more
The ordered goods are of good quality. The order, payment and shipment tracking were good. The delivery time of almost 10 days is ok. The goods arrived well packaged and without damage. A disadvanta... See more
Really pleased with my e-cig batteries. I had previously ordered some from another company and they didn't work with my tank when they came. I phoned Motivape before ordering this time and the chap... See more
Company details
Information provided by various external sources
Motivape are online retailers of a wide selection of e-liquids and e-cigarettes. We offer over 240 flavours and sell a wide range of popular e-cigarette brands.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 08458680011
- info@motivape.co.uk
- www.motivape.co.uk
4.1
Great
830 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant Customer Service
Quality liquids at a great price & consistently brilliant customer service. I’ve been a loyal customer & wouldn’t shop anywhere else.
March 27, 2021
I am really happy to recommend Motivate…
I am really happy to recommend Motivate to anyone that vaps The great service and quick delivery of my orders makes for a easy life.
March 25, 2021
Really pleased with my e-cig batteries.
Really pleased with my e-cig batteries.
I had previously ordered some from another company and they didn't work with my tank when they came.
I phoned Motivape before ordering this time and the chap on the phone was really helpful and sure enough, these ones work fine.
March 19, 2021
Excellent service from Motivape
Excellent service from Motivape spot on delivery. I missed the spend over the £5 giveaway, I emailed them and asked if I still qualified for it, which they honoured it and stuck it on with my order. Very pleased with my cinnamon roll and very happy with this company 😀
March 15, 2021
EXCELLENT SERVICE GOOD PRICE FAST…
EXCELLENT SERVICE GOOD PRICE FAST DELIVERY EXCELLENT
March 14, 2021
The flavoring you sent me is very old…
The flavoring you sent me is very old and I need a refund or newer ones sent to me these are Beverly dark and my baker vapor vanilla butternut flavoring is almost clear
March 12, 2021
Never got an answer
March 5, 2021
Prompt processing of order and delivery
March 4, 2021
2 months for a parcel
Despite previews good experiences with this company this time I've been waiting 2 months for my order, and this is just unacceptable
March 2, 2021
Reply from Motivape
Unfortunately it is not acceptable and in this case was entirely our fault as we were waiting for some stock for an item which was subsequently discontinued and your order was not picked up when alternative stock became available. So sorry for that!
Fantastic service and always a quick…
Fantastic service and always a quick delivery. Thank you
February 26, 2021
Absolutely excellent company to use
Absolutely excellent company to use
They seam to always beat there delivery times
Highly recommended
February 22, 2021
Easy to order products and quick…
Easy to order products and quick delivery. No problems with this provider at all. Quick service will use them again.
February 20, 2021
Reliable products
Can always reliable on this company. They are understand and help in anyway they can
February 12, 2021
Fast delivery
Came super fast. First time using this company. Very reasonable prices. Will use again
February 6, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.