Been using them for 2 years no problems then it's all gone downhill. For my last 3 orders 1 was cancelled with no items delivered and 2 have been missing items. Customer service virtually non-exis... See more
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Great quality liquid nice and thick. vapes very well with intense flavour. the packaging is really nice and the tips on the 100ml bottles are nice and slim so top filling is cleaner, even the nic salt... See more
The ordered goods are of good quality. The order, payment and shipment tracking were good. The delivery time of almost 10 days is ok. The goods arrived well packaged and without damage. A disadvanta... See more
Really pleased with my e-cig batteries. I had previously ordered some from another company and they didn't work with my tank when they came. I phoned Motivape before ordering this time and the chap... See more
Company details
Information provided by various external sources
Motivape are online retailers of a wide selection of e-liquids and e-cigarettes. We offer over 240 flavours and sell a wide range of popular e-cigarette brands.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 08458680011
- info@motivape.co.uk
- www.motivape.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Received the following day and my…
Received the following day and my partner loves the product. Will buy again but in good time to save postage cost for next day delivery!
I'm a dinosaur.
My vaping device is quite old! But I am a bit of a dinosaur!!! I know what I like and I like what I know ( if you know what I mean) so I'm finding it increasingly hard to get the various parts to match my device, motivape have met my requirements on my very first visit! Hooray!!! Will definitely use again.
Excellent service
Excellent service fast delivery would definitely recommend this company 5⭐️⭐️⭐️⭐️⭐️
Quick and efficient service
quick delivery but not what I ordered
Great service and product delivery was…
Great service and product delivery was on time as promised would definitely recommend
Fast efficient service
fast and efficient
I love using motivape as they are fast and efficient especially with lockdown. I went online as my usual shop closed and even when things go back to normal I would still use motivape. They have never got an order wrong.
Amazing customer service and went out…
Amazing customer service and went out of their way! Thank you! Would recommend 100%
Fast and reliable service
Really fast delivery
Excellent service as always
Excellent service, products and price and always a speedy delivery.
Extremely fast and reliable
Extremely fast and reliable. Goods all excellent products so far. No complaints from me.
My delivery took over a week even…
My delivery took over a week even though I paid for 24h delivery. The excuse was thay had ran out of stock and had emailed me to arrange for a replacement item. I didn't get an email from them and it took me 4 emails to them to find that out eventually I got a postage refund but olny because I demanded on.
Nic Salts
I ordered 20 bottles, my package arrived in about three days. Can't really complain, it was accurate and well packaged. I will use Motivate again.
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