Mountain Goat Tours Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and engaging humor, making tours both informative and enjoyable. People appreciate the professional and safe driving skills of the guides, especially on challenging routes, ensuring a comfortable and secure journey while exploring beautiful locations like the Lake District, Yorkshire Dales, and North Wales. However, some customers also noted that they would have preferred more time at certain attractions like Muncaster Castle or other specific sites. A few people also mentioned a desire for additional stops at scenic viewpoints for photographs or alternative choices for lunch locations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and engaging... See more

Location

Consumers find location to be positive, with many reviewers praising the stunning scenery and beautiful... See more

Service

Customers consistently note positive experiences with service, praising the drivers for being great, kind,... See more

Holidays

Customers had positive experiences with holidays, with many describing their trips as fantastic and... See more

User experience

Users describe positive interactions with the user experience, highlighting tours that were well-paced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Ten Lakes Spectacular tour lives up to its title. If you come to the Lake District but don’t have the time to explore the area or you don’t have a car, this is a perfect way to do it. There were s... See more

Rated 5 out of 5 stars

This was our second tour with Mountain Goat. Our driver was Tim who really made our 4 hour Six Lakes Tour entertaining and informative. It was obvious he had put a lot of effort into studying the ba... See more

Company replied

Rated 5 out of 5 stars

Enjoyed the half day Beatrix Potter Tour that went on a lake cruise, to Wray castle, Hill Top Farm and Tarn Hows Tim our driver and guide was very knowledgeable and friendly and felt very safe him d... See more

Company replied

Rated 5 out of 5 stars

Our driver Mark was very knowledge with a great passion for The Yorkshire Dales. Far more stops than we anticipated to enjoy the beautiful landscape & listen to our guides detailed narrative. He allow... See more

Company replied


Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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No recent history of asking for reviews

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4.8

All reviews

(177)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark Shipley was our guide through…

Mark Shipley was our guide through Wales last week. There were just four in our tour group on a bus that holds 16. It was like having a private tour. We all loved Mark: so professional — always wore a tie and matching vest— and he had a great sense of humor and a wealth of knowledge he shared with us. It was obvious to our group that he loved his job and had our best interests at heart. I hope you have the opportunity to have Mark as your guide!

Barbara Hart
6/2/23

May 22, 2023
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your lovely review Barbara, our drivers are the heart of what we do! They are very passionate about providing a memorable experience with their knowledge, all tied in with humour of course! We will make sure to pass on your kind words and we hope to see you on another Mountain Goat tour soon.

Rated 5 out of 5 stars

Amazing day out on Hadrians wall tour

Amazing day out on Hadrians wall tour. Our tour guide Duncan was excellent! He made the locations come alive with his vast knowledge of Roman Britaina and the Lake District.

May 26, 2023
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your review! Duncan will be delighted to hear on your enjoyment of his tour and his memorable knowledge. We hope to welcome you on another Mountain Goat tour very soon.

Rated 5 out of 5 stars

Elaine, a welcome ray of sunshine!

Elaine our driver was excellent at providing transfers and collections for KE Adventure hill walks, a welcome ray of sunshine! Safely driven on the challenging roads of the lake district, greatly appreciated👍

September 10, 2021
Unprompted review
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Reply from Mountain Goat Tours

Hi Steven,

Thank you for taking the time to write your review. We are pleased to hear that you enjoyed your tour with Elaine and found her driving to be safe despite the at times difficult to navigate roads.

We hope that you will join us again in the future.

Best Wishes,
Mountain Goat Team

Rated 5 out of 5 stars

Lake District - half day tour with Derek

We recently booked a half day tour around the Lake District with Mountain Goat Tours as it was our first time visiting the Lake District.

Our tour guide Derek was fab from start to finish. We were picked up from a location near to where we were staying and saw some amazing sites that we otherwise wouldn’t have been able to locate ourselves in the time that we had.

Derek was really friendly and kept us engaged with his humour and by providing a lot of useful background information about the different locations. The views from the tour were spectacular. Derek stopped at many of sites allowing us to walk around and take photos of the amazing panoramic views and he also offered a help in hand in taking some photos for us!

It was a great tour all round and would really recommend for anyone visiting the Lake District for the first time.

August 28, 2021
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Sonia,

It's so great to hear that you have such a wonderful half day tour experience with our fab driver guide Derek. At Mountain Goat we aim to celebrate our admiration for the Lake District and its heritage and are pleased to hear that you were able to join us in this.

Thanks for your 5* review, we appreciate you taking the time to write this thoughtful message.

Best Wishes,
Mountain Goat Team

Rated 5 out of 5 stars

Wonderful lake district tour from Manchester

We had a great time with a wonderful tour guide Gary, he has been patient right from the start, considering we were running late because our trains were cancelled from Nottingham to Manchester Piccadilly.

Gary , as a guide first was friendly, gave a lot of information on the areas we covered and was a lovely person to say.

And ofcourse, we were planning right from the beginning to take a tour with this travel agency and we were happy with what we got and what we expected.

It was a calming, relaxing half day afternoon tour from Manchester, which ofcourse not to forget ended with a scone and cream tea session at a wonderful hotel.

Almost all the places covered were absolutely spot on , serene and fantastic, not much crowds, good one consisting of Windermere lake, bowness, tarnhows, Wray castle , coniston water and hawks head....so yes it was an absolutely lovely tour.

Thanks mountain goat for a splendid trip before we head back to India and ofcourse thanks to Gary , a wonderful tour guide once again ☺️👍👏.

September 2, 2020
Unprompted review
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Reply from Mountain Goat Tours

Hi Sunanda,

We are glad to hear that you experienced the beauty of the Lake District and the wonderful sites it has to offer during a tour with Mountain Goat.

We are also pleased to hear that our driver guide was welcoming and informative. We hope to welcome you on board again some time in the future.

Best Wishes
Mountain Goat Team

Rated 5 out of 5 stars

Tour guide Andy was amazing!

Tour guide Andy was amazing!! Fantastic day 😀

August 26, 2019
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Rachel,

Thanks for your 5* review! Great to hear you have a fab day with Mountain Goat Tours and our wonderful tour guide Andy.

Best Wishes,
Mountain Goat Team

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