MountVacation service as per usual was BRILLIANT! your team kept us up-to date with day by day developments - and gave great advice/recommendations. We couldn't have asked for better service. Congra... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used mount vacation about seven times to book my apartment and ski pass in Puy St Vincent. Every time is has been a seamless operation that has represented fantastic value and service. I wo... See more
Easy to book, and great prices. This will be the fourth time we’ve booked with Mountvacation, and we know now to look carefully at the written description of the accommodation (number and type of beds... See more
I started to know more about MountVacantion and its specific and sometimes one of a kind products, beeing guided by Dejan who is a proffessional, with a great experience în terms of knowing all the mo... See more
Company replied
Company details
Information provided by various external sources
One of the leading booking and holiday package providers in Europe for hotels and apartments in the Alps. We are specialized in offering you amazing deals and careless holiday experience. Whether skiing, hiking or simply visiting your favorite destination we'll make sure your next holiday is exactly what you want!
Contact info
Slovenia
- www.mountvacation.co.uk
Just booked a ski holiday for easter.
Just booked a ski holiday for easter.
Good folow-up !
October 25, 2019
Unprompted review
Excellent service
October 11, 2019
Unprompted review
Reply from MountVacation
Dear Tibor,
we are working on our service - customer support every day and we want to make it simple and friendly to use for our customers.
We wish you nice holidays.
With best regards,
Team MountVacation.
Excellent friendly service and follow…
Excellent friendly service and follow up when I had a problem with my booking. Will use Mountvacation again and would have no problem recommending them.
June 28, 2019
Unprompted review
Reply from MountVacation
Dear Mick,
it was our pleasure to help you with the reservation. Every our customer is very important to us.
We wish you nice holidays.
With best regards,
Team MountVacation.
Best experience with the best advice!
I started to know more about MountVacantion and its specific and sometimes one of a kind products, beeing guided by Dejan who is a proffessional, with a great experience în terms of knowing all the mountain regions în France, Italy or Austria and many more. He knows by heart all the regions with all their pluses and minuses. He knows what activities you can do în every region. Always when you have to make a decision regarding were to go, what you can do there, which is the best level to suit your needs and desires, is good to have the advice of a proffesional. And that's why I need the MountVacantion team advice !
April 26, 2019
Unprompted review
Reply from MountVacation
Hi Mircea Chiru!
We are thrilled to hear how happy you are with our services! Please don't hesitate to contact us about any info or service you may need.
Kind regards,
MountVacation Team
Fantastic Trip to Alpe D’Heuz
Fantastic, great value for money and would definitely book again
April 25, 2019
Unprompted review
Reply from MountVacation
Hi Jacqueline!
Thank you for your recommendation. We are pleased to hear that you had such nice time on your holidays. We hope you decide to book with MountVacation again.
Kind regards,
MountVacation Team
Recommended
It was easy too use, great rates and very responsive customer support via online chat. I definitely recommend their services.
April 17, 2019
Unprompted review
Reply from MountVacation
Hi Madalina!
Thank you for your review. We are really happy that you've enjoyed the experience with MountVacation.
Kind regards,
MountVacation Team
Excellent response time and great…
Excellent response time and great service helped us a lot with our reservation!
April 15, 2019
Unprompted review
Reply from MountVacation
Hi Luka!
We are thrilled to hear how happy you are with our services!
Kind regards,
MountVacation Team
We booked our apartment in Obertauern…
We booked our apartment in Obertauern through them, smooth booking and payment. Apartment was actually much larger that it seemed in the photos and meet all our expectations. Highly recommended!
April 13, 2019
Unprompted review
Reply from MountVacation
Hi Vlad!
Thank you for your recommendation. We are pleased to hear that you had such nice time on your holidays. We hope you decide to book with MountVacation again.
Kind regards,
MountVacation Team
It was wordefull to visit with you to…
It was wordefull to visit with you to Shimla & Manali . As I was travelling to Himachal first time with my family and was little scared but everything managed by you guys specially Mr. Soni who managed my tour as best as it could be thanks guys well time managed tour with good hotels on both locations .....
March 26, 2019
Unprompted review
After some discussion whether our dog…
After some discussion whether our dog was allowed or not, this was solved. We had a great time. Thank you.
March 4, 2019
Unprompted review
Reply from MountVacation
Hi Erik! Thank you for your review. We are very pleased to hear that you had a nice time despite the slight inconvenience regarding your dog. We hope you decide to book with us again in the future.
Kind regards, MountVacation Team
how can I rate a service on a web site…
I have been asked to write about my experience with the service, but since it is an online booking website, I cannot really see that there is service.
February 19, 2019
Unprompted review
Very helpful when contacting them.
February 14, 2019
Unprompted review
Reply from MountVacation
Hi Barry!
Thank you for your review. We are really happy that you've enjoyed the experience with MountVacation.
Kind regards,
MountVacation Team
Best way to book a ski holiday
Easy to use website with plenty of choice of accommodation. Much better than its competitors and when it's booked, it's booked unlike my experience with its rivals...
February 11, 2019
Unprompted review
Reply from MountVacation
Hi Jane!
Thank you for your review. We are really happy that you've enjoyed the experience with MountVacation.
Kind regards,
MountVacation Team
It worked well I think!
Easy booking system. Voucher by email provided confirmation of payment to us. The Italian hotel staff in Fieberbrunn were not sure that we had paid but I suspect it was their inexperienced staff and system at fault. They took my email address before we left and I have not heard anything a week later so 👍.
February 11, 2019
Unprompted review
Reply from MountVacation
Hi Rob!
Thank you for your review. We are really happy that you've enjoyed the experience with MountVacation.
Kind regards,
MountVacation Team
Very Proffesional Staff,Qiuck Respond…
Very Proffesional Staff,Qiuck Respond correct prices!
Respect
January 18, 2019
Unprompted review
Reply from MountVacation
Hi Karolina!
We are very pleased to hear that you've been satisfied with our services. Thank you very much for the recommendation.
Kind regards,
MountVacation Team
Reply from MountVacation
Hi Dave!
Thank you for your opinion. We are really happy that you've enjoyed the experience with MountVacation.
Kind regards,
MountVacation Team
Waited forever for confirmation of…
Waited forever for confirmation of booking even after numerous phone calls. All sorted out now but was concerned
December 24, 2018
Unprompted review
Reply from MountVacation
Hi Stephen!
Thank you for your opinion. We will take it into consideration as we always have our customers' best interests at heart. We hope you enjoy your holidays.
Kind regards,
MountVacation Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.