I've used 2 tubes of this and it's not helped in anyway. Foe the price of it expected at least some help with my gums. Very expensive for a small tube. Therfore i wouldn't recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Since these new people have taken over it has gone from a excellent reliable company to a anybodies guess when you will get your goods. Pay for first class postage makes no difference 3/4 days after o... See more
Loved this company but have now ordered two separate orders of oral medic (SP18526) and (SP17628). First one in August and second one in October. Neither arrived and I am now £100s out of pocket. S... See more
I suffer from dry mouth and these tablets are wonderful for that and they really work. I also used to get an awful lot of mouth ulcers mostly on my tongue and so painful, but ever since I have regul... See more
Company details
Information provided by various external sources
Best range of remedies to prevent and treat chronic mouth ulcers (canker sores, recurrent aphthous stomatitis, oral mucositis, Sutton's Disease) and dry mouth (xerostomia). Official UK distributor of OraCoat XyliMelts for Dry Mouth. Established 2004.
Contact info
PO Box 75947, NW26 9NW, London, United Kingdom
- 020 3982 3240
- shop@mouthulcers.co.uk
- www.mouthulcers.co.uk
2.2
Poor
815 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient as always
January 19, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thanks Sarah, very pleased the service remains up to scratch, it is always a pleasure, best wishes, Dom.
Fast delivery
January 18, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you Jennifer, very pleased the service remains up to scratch, it is always a pleasure, best wishes, Dom.
Excellent
Excellent, reliable service. Orders always acknowledged and dispatched promptly.
January 18, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you Doreen, pleased to hear the service is up to scratch, it is always a pleasure, best wishes, Dom
Great online shop for mouth ulcer…
Great online shop for mouth ulcer sufferers.
January 18, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you Dan, very pleased we can help, it is a pleasure to be of service, best wishes, Dom.
Excellent Service.
Mouth Ulcers and Gums have provided me with Xylimelt tablets for some time. As a CPAP user I have found them invaluable, stopping me from drying out overnight. The firm has given has given me consistent, fast and courteous service over that time.
They have my full recommendation.
January 16, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thank Ian, very pleased to hear the XyliMelts are working so well for you, and very happy the service is up to scratch. It is always a pleasure, best wishes, Dom.
Five Star service always
Five Star service always! Mouth ulcers are a pain in the a*** (and mouth!) but these guys make a little more bearable. Thank you Dom and team, keep up the good work.
January 15, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thanks Kevin, very glad the service is still up to scratch. It is always a pleasure, best wishes, Dom.
The service is brilliant
The service is brilliant. The products always arrive really speedily, even with the 2nd class postal service and I was really pleased to receive my products in a readily recyclable envelope (though a more friendly alternative to the inner plastic bubble wrap still needs to be found).
January 14, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you Debbie, very pleased you are happy with the service, we do have a paper alternative to bubble wrap called VoidFix, we do still use some bubble though - gradually reducing it. It is always a pleasure to be of service, best wishes, Dom.
Reply from Mouth Ulcers & Gums
Thank you Lynne, very pleased the service is up to scratch. It is a pleasure to be of service, best wishes, Dom.
Great service.
Great product, prompt service & fast delivery. Couldn’t be without xylimelts.
January 11, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thanks Katharine, very pleased the service is up to scratch and that XyliMelts are working so well for you. It is a pleasure to be of service, best wishes, Dom.
Easy to use site- quick postage- great…
Easy to use site- quick postage- great products- highly recommended
January 11, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you K Boldon, very pleased you are happy with the service and the new website. It is always a pleasure, best wishes, Dom.
Great service and price
Great service and price for a product that works well for me
January 11, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thanks Linda, very pleased the service and XyliMelts are working so well for you, it is always a pleasure, best wishes, Dom.
Always fantastic service for a product…
Always fantastic service for a product I desperately need and cannot get easily in my country. Despite the fact that the product comes all the way around the world to my door, the process is always simple and reliable......definitely five stars from me!
January 10, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thanks Kim, very glad to hear the service remains up to scratch, it is always a pleasure. Best wishes, Dom.
Reply from Mouth Ulcers & Gums
Thank you Anthony, very pleased the service and products are up to scratch, it is a pleasure to be of service. Best wishes, Dom.
Reply from Mouth Ulcers & Gums
Thank you Carole, very pleased you are happy with the service, it is a pleasure, best wishes, Dom.
quick and easily best price
January 6, 2020
Unprompted review
Reply from Mouth Ulcers & Gums
Thanks Paul, glad to hear the service is up to scratch, we do our best to keep the prices as low as we can. It is always a pleasure, best wishes, Dom.
Reply from Mouth Ulcers & Gums
Thank you Anne, very pleased you are happy with the service, it is always a pleasure, best wishes, Dom
Reply from Mouth Ulcers & Gums
Thank you Pete, very pleased the service remains up to scratch, it is always a pleasure, best wishes, Dom
Reply from Mouth Ulcers & Gums
Thank you PLJ, really pleased the service remains up to scratch. It is always a pleasure, best wishes, Dom.
ABSOLUTELY OUTSTANDING!
As always, Dom and the shop did a great job - the right products, fair prices, and the delivery seemed to turn up about five minutes before I ordered it, and beautifully packaged.
For a good many years now this has literally been my favourite shop in the world in terms efficiency, customer care, and everything else - including always being brilliant on the 'phone. I could not recommended it more highly.
Many thanks to Dom and his superb shop - and a very Merry Christmas and a wonderful 2020!
Ziggy (and also Miles).
December 23, 2019
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you so much Ziggy, very pleased you find the service so helpful, it is always a pleasure. Best wishes to you too for Christmas and the year ahead, Dom.
Survey came way before the order but it…
Survey came way before the order but it was Christmas week!
December 23, 2019
Unprompted review
Reply from Mouth Ulcers & Gums
Thank you David, sorry there was a delay, I do find it somewhat uncomfortable if the Trustpilot request is received before the order! Not supposed to be that way round. Thanks for your custom, always a pleasure, best wishes, Dom.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.