Moving Up Garage Door Company Reviews 

2,217
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Very disappointed with my recent order. My payment was processed and I received a shipping notification almost immediately, but the tracking number went from waiting acceptance to NOT TRACKABLE ! When... See more

Rated 5 out of 5 stars

Fast shipping of two miller pneumatic edges I was skeptical after seeing the bad reviews after ordering these. But this is a legitimate garage door parts company. Everything came in exactly as des... See more

Rated 3 out of 5 stars

The garage door weather seal set I bought for the one-car garage was 1/2 inch wider than the set I got for the 2-car garage. The narrower side strips did not fold outward enough for the door to come... See more

Rated 1 out of 5 stars

BUYERS BEWARE!! I ordered a part online in which they promptly took my money. Received an email the next morning saying the part has shipped. 3 days later the tracking info says a label has been cr... See more

Company details

  1. Door Supplier
  2. Handyman

Information provided by various external sources

Broken garage door? Looking for brand name garage door parts? Moving Up Garage Door Company has what you need. As a leading source for garage door information, how to and parts, we take pride in our large inventory that is available to ship immediately. Centrally located near Chicago, we can ship anywhere in the US directly to your door. Concerned that we may not have the garage door part you are looking for? Scroll through our online inventory or call us to speak with our helpful customer service representatives. Our extensive inventory includes all major brands and more.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(2,217)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, delivered on time. Universal garage door bottom seal was easy to install and fit my 9 ft doors perfectly. Great product.

November 3, 2018
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. Easy to install. I will definitely buy again from this company.

November 1, 2018
Unprompted review
Rated 5 out of 5 stars

Quality craftsmanship

Well made, exactly what I needed in torsion springs. Would definitely recommend this company. Quick shipping and all items enclosed in packaging as described. Good craftsmanship with their product.

October 14, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

I ordered the part on a Friday and had it delivered on Monday, the part came damaged so I contacted Larry and he shipped out another one right away. Excellent customer service!

October 4, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered some garage door parts

Ordered some garage door parts. Was given a bogus tracking number. Company will not answer e-mails. I'm now out the $75 Moving Up stole from me.

Update: Still waiting for the parts or a refund. Despite what the company rep says, they have never once replied to my e-mails. Not only are they crappy at what they do, but they also lie like snakes.

September 24, 2018
Unprompted review
Moving Up Garage Door Company logo

Reply from Moving Up Garage Door Company

Hi Stephen, we replied to all your emails. The product you ordered was on back order. We let you know this multiple times with an option to cancel.

Rated 2 out of 5 stars

magnets are very weak for neodymium

magnets are very weak for neodymium. Almost daily I have to readjust my magnetic garage door handles. there is absolutely no effort, either, to remove them. very disappointed. They will be coming down. 4

August 5, 2018
Unprompted review

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