Mr Bee Removals Reviews 493

Absolutely professional and amazing service!!
Spoke to Sean and had wonderful moving experience. The moving guys were punctual kind supportive and thoughtful. They deserve a raise. Glad went with them!!

DO NOT BOOK THIS! AVOID! WORST EXPERIENCE EVER! I recently used Mr Bee Removals for my move and, unfortunately, had a very disappointing experience. I spoke with 2 gentlemen on the phone (DAVID AND BOB- BONAT) and they were both EXTREMELY rude and aggressive. They shouted at me and even Hang up the phone on me!CUSTOMER SERVICE= ZERO.
Also during unloading, I noticed that the movers were not being careful with fragile items, particularly my 65-inch television. Despite explaining to them that the TV needed to be lifted from the bottom to avoid damaging the LED, they ignored my instructions and handled it incorrectly.
When I inspected my belongings afterward, I found that my TV was significantly damaged, and my portable fan also seemed to have been dropped or thrown, as it now has visible damage.
I expected professional handling and attention to instructions, especially with delicate items, but that was unfortunately not the case.

They do not take any responsibility or accountability if they damage something and even accused me of ruining it on purpose?! It doesn’t make sense why would I damage my own stuff! LIARS!!!!

The worst was that they were so aggressive and abusive verbally and I was honestly frightened by them all.

Also they overrun of 15 minutes and they charged me for a whole hour!

AVOID-AVOID-AVOID

I was a bit nervous about using this company, who had offered me a competitive removals quote from home to store. I had used a removals comparison site. I had also looked at some of the reviews below and in the first instance, because of some of the comments, decided not to use Mr B. However, I received a call from Seun who talked me through the reviews and their services and I decided to give them a go. I am very glad I did. Michael and Bola worked so very hard for four hours doing my move. They did not stop once. They were polite, friendly and careful with my stuff. Pricing was transparent. It was a really good move, done on time and I was very happy at the end. I would use them again moving back out of store. Thanks to Michael and Bola, as well as Seun.

You can see most of the users got 1 or 2 reviews who gave them 5 stars

Clearly they are all fake.

Trustpilot wake up !

Edit : They again lie because it is their normal. They love lying blaming others. I moved from Feltham to Colnbrook in 2021 so stop finding excuses ….

It was a little more expensive that what I originally planned, but the boys were great: really helpful and best energy

Really happy with Mr Bee. Removal men were pleasant and efficient, working really hard whilst being careful and considerate of our belongings. Made the process so much easier. Extremely reasonable pricing. This is the 2nd time we have used the company in 5 years and would use again. Recommended to friends who have also used them and been extremely satisfied.

The operatives of this company steal valuables (including jewellery) from the boxes they transport. They take a detour between addresses to fish these out from their cargo. They take long breaks during the job to stretch the estimated time by over two hours. When they take balance payment at end of job, they also demand proof of payment of initial deposit: clearly a ploy to get sight of client bank details. They must fake their 5 star reviews. Response to complaint is highly aggressive. Dangerous people. Steer clear.

Very reliable and professional this is my second time using this service and they always deliver on their service. Polite and respectable. Very experienced as you can tell when moving furniture up two flights of stairs, dismantled and put furniture together and worked with speed and efficiency. Highly recommend never had a bad experience .

The boys were the best. well done! I recommend with confidence. Fast, efficient with good manners.

I am very pleased with Mr Bee Removal service. They were very professional in carrying out their job. Their staff are very focused, courteous and good time management. I recently used their service to move my properties from a second floor flat building. Their boys were fantastic. They work very diligently beyond expectations.
I highly recommend their service.

I didn’t even book this company - I got a quote from them, said I would be interested - heard nothing from them for over a month leading up to the move - no email receipt or invoice or written confirmation - nothing! Then on the day they turned up at 8am. I mistakenly thought they were the actual firm I had booked, who then turned up 30 minutes later. I tried to talk to the manager at the office who yelled and swore at me and ordered his driver to lock the van with some of my stuff in until i paid them in full. I even offered to just pay them for 1 hours work but they demanded it in full or wouldn’t unlock the van.

This is a highly immoral corrupt organisation. Please do yourself a favour and don’t use them.

If you want further evidence of what they are like - have a look at the way they respond to negative reviews on this site — immediately rude and defensive replies against each one star review that has been posted (oh, and now they have done the same with this one — and for the record, Mr Bee, in response to your question, I paid for the 4 hours in full because you instructed your drivers to lock the van and not give me my stuff unless I did this! I’m sure there is a law against what you did there.) Profoundly unprofessional in every way.

I was looking for a Man and a Van as I was moving and all my local Companies were expensive.
Mr Bee Removals were so helpful from the start and their price beat all the other Companies, they are based in Middlesex and were prepared to drive to Surrey at no extra cost and the 2 men who turned up were professional, helpful and friendly. They dismantled my bed and put it together at the other end and they went that extra mile for me which I was grateful for. I would highly recommend this Company and Seun who initially contacted me and made my move less stressful and kept me updated right up to the day I moved. So Thank You for a great experience from start to finish.

Highly experienced team, quick in responding to queries, easy booking and process on the website, excellent tracking and updating throughout. And above all cost effectively. I strongly recommend the company

Had such a great experience when we used Mr Bee to move my daughter from London to Sheffield, great communication every step of the way and on the day of the move the team were some helpful, they literally went the extra mile to make sure everything was done 100% and that we were satisfied. Great all round service I highly recommend them.

With Mr. BEE REMOVALS, our move was timely and the movers were very efficient. We had a Sunday appointment and had booked an afternoon slot, but the movers called the day before moving day to suggest and earlier time, which we were able to accommodate. The team that moved us did so expertly and packed everything carefully and safely. They were able to assist with some disassembly-reassembly of some of our bulky furniture, too - this was included in the quote, which is calculated by the hour. For us, one Luton van was sufficient. We were moving from a first floor (no lift) to a ground floor at destination, and this was no problem for the two guys that came over. We have used this removals company previously, so we are repeat customers and we knew what to expect of their fine service. The price is right for the service they give.

Very nice hardworking team. Prompt and efficient. The price quoted was the best around town and l would definitely use them again. Well done guys considering the lift broke down on the 15th floor flat where l was moving
from. The guys were patient and considerate. Would recommend to friends and family.

Move went fine. And there were 2 Romanian guys who helped me move. The main guy(driver) was not very respectful, or maybe I did not like the tone of his voice. The second guy, who was a helper, was respectful and very helpful. Overall move went smoothly but I had to help them all the way. Had a 3 seater big heavy sofa, driver guy declined to shift it to my flat, I called up Mr Bee and he sorted it out. All in all recommended.

"Two guys were very helpful and professional. They took extra care of my boxes. when I was moving

Moving went quite smooth, all very good, would recommend Mr.Bee

I cannot speak highly enough of the exceptional service provided by this company. This is the second time I am using this Bee removals service. Gerry and Andy, the two gentlemen assigned to my move, arrived right on schedule and immediately got to work. Despite the challenge of moving everything from my home down two flights of stairs, they handled the task with impressive speed and care. They carefully transported all my belongings to my storage units without causing any damage, all while maintaining a friendly and professional demeanor.

Their dedication and work ethic were truly remarkable, and they made the entire process smooth and stress-free.

I’m incredibly grateful for their hard work and would like to extend my sincere thanks to Mr. Bee for providing such a top-notch service.