Mr Shifter (Middlesbrough) Removals and Storage Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and exceptionally helpful, making the moving process smooth and stress-free. Many people highlight the excellent service, noting punctuality, careful handling of belongings, and a seamless user experience from start to finish. Reviewers appreciate the team's respectful attitude towards their property and their willingness to go above and beyond, ensuring everything is placed exactly where desired. The overall service, including delivery and storage, is frequently described as outstanding. However, some customers also noted that while the service might not always be the cheapest option available, they consistently found it to be excellent value for money. People mentioned that the high quality of service, professionalism, and care provided by the team justified the cost.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrived on... See more

User experience

People report positive experiences with the user experience, often describing the process as easy and... See more

Price

Reviewers mention positive feedback about price, often highlighting competitive rates and clear pricing with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely First Class Service In October last year we had an emergency to move my parents into new accommodation. Mr Shifter came to the rescue within a week to move them. The lads were though... See more

Rated 5 out of 5 stars

Pleasure to deal with from my first call to safely moving us to our new house. Nothing was too much trouble for the team, courteous, respectful, helpful and understanding even when they had to wait 2... See more

Rated 5 out of 5 stars

We first used Mr Shifter over 30 years ago and when it came to our son moving home only natural to use again. Arrived at time advised , carefully loading room by room, with the same unloading into new... See more

Rated 5 out of 5 stars

A superb service throughout! From start to finish, the Mr Shifter team made the whole process of moving home swift and easy. We were absolutely delighted with every aspect of the service they provide... See more

Company replied


Company details

  1. Moving Company
  2. Storage Facility

Information provided by various external sources

We pride ourselves on the fact that the majority of our business comes from the personal recommendation of satisfied former customers. All our local and long distance work is quoted on a fixed price quote, we would recommend this and we would send an estimator to your premises to carry out a free, no obligation assessment and quotation. If you require, we are able to provide cartons, transit robes, bubble wrap, tape and packing paper for your removal. All removal prices quoted or charged are plus VAT. Unless otherwise stated the price we quote on an hourly basis or as a fixed price provides the customer with a vehicle and a two man crew. If you feel that you would like to use extra men on your move we can arrange this for you. Likewise, if we feel your request demands more manpower we shall quote accordingly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(423)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

House Move - Made Easy

Great service from quotation to execution of the move, the team from Mr Shifter, where professional and delivered a great service. I wouldn't hesitate to recommend their service.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic

Amazing service from all the lads at Mr Shifter, I called fairly last minute and they managed to fit us in.
They came around to ensure the quote was correct and that we knew what to expect on the date.
They waited until we got the keys for our new house and were there within 30 minutes of us getting in and they ensured everything was in the rooms that we wanted it in and were friendly and worked so hard getting large solid furniture from a flat round some tight stairs.
If we ever move again we will be using MR Shifter.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient.

We needed some large furniture items moved in after renovations and having new floors installed. They arrived on time, got everything moved quickly and efficiently and were very helpful and friendly. Reasonable cost, too.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Cant recommend Mr Shifter enough, Brilliant!

Cant recommend Mr Shifter enough. The nightmare that is moving home was handled brilliantly by the guys. They were patient with us when we were dealing with legal issues in the chain, they helped us out no end. And the moving day was countless times better because of their work. We have a carved wood staircase at our new property and they worked their way around it with ease and we own enough pots and plants to start a garden centre, all were transported with no issues.

Thanks again Jim and the team. from Stu and Laura

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional home moving company

I was very happy with the service I received from Mr Shifter, they came in good time and worked efficiently and swiftly to get the van loaded. They kept me informed throughout the morning and were ready to go to my new property by late morning. When I got my keys for the new house they were there and ready to unpack, they asked me where I wanted everything and put down mats to protect the flooring. They got the whole contents moved with not one thing broken which I was very pleased about.I would definitely recommend Jim and his team.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Removal company Mr Shifter

Company turned out for me at short notice after had been let down, service was efficient and lads doing the job were friendly helpful and very efficient. Highly recommend them as a company

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Delivered the required packing materials well in advance of the move and communication with the office was first rate. On the day of the move the 2 movers were careful but fast and very efficient. I would definitely recommend Mr Shifter to anyone.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

The Removal Company Mr Shifter was…

The Removal Company Mr Shifter was very helpful and amiable when we had to change the moving date. The removal men who were assigned to moving us were very helpful and went the extra mile, nothing was too much trouble to them. I would definitely recommend this company whose prices were competitive and value for money.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from the…


Fantastic customer service from the start of the process until the end at an affordable rate!
The office staff who I arranged the job with were helpful and answered all my questions (and I had a lot as I had never done this before).
I went with the service where Mr Shifter provided me with the packing materials, a member of staff came round my old home and quoted the amount of materials I would need and more questions were answered!
Constant communication to when the materials would be dropped off and the next steps of the process.
On moving day, the lads came round around 1pm, very friendly and put me at ease. They packed the van up quite quickly with zero damage to any of the products. At the new house they placed the boxes where the labels advised and if there was not a label they asked. And they even asked me if I was happy with the position of my bed and moved it around until I was happy.
Extremely polite, friendly and efficient.
When the move was finished, I remember thinking, there was no stress to that, and it went really smooth, and this is because of the great staff and services of Mr Shifter!
Thank you so much!!!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service, very understanding and reassuring when moving dates had to be changed. The guys taking care of the move were very professional and helpful. I highly recommend Mr Shifter

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient removal crew willing to go the extra mile, when needed.

We have just moved using Mr Shifter.

It was good that we had a survey to check the extent of what had to be moved, and whilst the removal guys themselves were a bit rough and ready, they were friendly, and packed the van to the roof.

When we arrived at our new house, it was pouring with rain, with lots of sand and concrete on the floor from the construction site of the new house.

They provided protection for our new carpets, and were very impressive when getting our large sofa into the lounge.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great service. We have used the company twice in the…

We have used the company twice in the last 5 years on both occasions from large properties. Each time we have had an excellent service and would highly recommend this company for anyone moving house. The staff were very helpful and well organised, making our move less stressful. Will definitely use again. Thanks to Jim and the team

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant team

Absolutely brilliant team! 2 days shifting our huge amount of stuff from 1 house to another and putting most of my colour coded boxes in the right place!
This is the 2nd time we've used them and will do again.
Top tip... take the key release insurance... it's worth it!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Miving home …

Ease of quote online to list items for move. Short notice move. On the day of the move they turned up on time made sure that mattresses etc were covered and secure. Offloading in my hew home was quick and painless- no damage to any items or new property.

Would highly recommend the service offered

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Moving made easier

Moving made easier! The Mr Shifter teams worked tirelessly for our move ensuring it was as smooth and painless as possible. The teams were so helpful, polite and friendly and I would definitely recommend Mr Shifter to my friends and family when moving house! This is the 3rd time I’ve used them and would definitely be my ‘go to’ removals should I move again! Highly recommended

September 2, 2024
Unprompted review

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