Michael Usher Sales & Lettings Reviews 129

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were selling our family home and had heard some good things about Mike. We invited three Estate Agents and his experience and sincerity stood out. The advice on the pricing & market conditions... See more

Rated 5 out of 5 stars

As a property lawyer it is such a breath of fresh air to meet an agent that wants to make your life so much easier, but Mike was absolutely brilliant and without a doubt helped me secure a far earlier... See more

Rated 5 out of 5 stars

Highly recommend Ben at Michael Usher Frimley . He is professional and helpful , I could contact him or leave a voice message and his response was prompt . Found a buyer for us smoothly and honestly... See more

Rated 5 out of 5 stars

Ben at MU has been amazing. He sold our property within 24 hours without dropping the price. He knew of our tight time constraints of trying to be in the best position to be able to offer on a new pro... See more

Company details

  1. Real Estate Agents

Written by the company

Michael Usher Sales and Lettings focus is to provide honest and professional advice to clients looking to either sell or rent a property in the Surrey, Hampshire and Berkshire areas. With partners of the business dealing directly with our clients, we are passionate about offering first class customer service and have an excellent track record in the sale and letting of all types of residential property within the area. Our Sales and Lettings business works alongside Michael Usher Mortgages Services who have been providing trusted financial advice to the local area for over 30 years. This partnership allows us to assist with any aspect of a property sale or let and gives us direct access to hundreds of financially qualified buyers looking to find their next home. Michael Usher Sales & Lettings is a member of the Propertymark, which is a Client Money Protection scheme, and also a member of The Property Ombudsman Scheme (membership number D12775) , which is a redress scheme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!!

Mike Lloyd was superb throughout our whole experience of buying and selling our house. He went above and beyond in helping us, advising us what best to do and supporting us. He was a shining light in what is a stressful process as he is trustworthy and has a wealth of experience. I would not hesitate to recommend him and this is the second time we have sold through Michael Usher.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, promt responses. Very professional, straight talking, first class advice, would highly recommend. Thank you for making this process one less thing to worry about.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Having decided to downsize after more…

Having decided to downsize after more than 50 years I was nervous about selling my house. I shouldn’t have worried; Mike and Samantha achieved a quick sale for me and their service was second to none.They gave expert and professional advice and guided me through the whole process with diligence and kindness. Very highly recommended.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Michael and Stephanie was a great team…

Michael and Stephanie was a great team helping us sell our house, houses at the time had taken a lower speed of selling but with the professional approach from Usher's we got there in the end they are good loyal people with great knowledge of the area . Happy to have on our side !!

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I recently sold my bungalow through…

I recently sold my bungalow through Michael Usher Sales. An excellent service was provided from start to finish. Knowledgeable, trustworthy, sincere & professional. I received a Five Star Service. Most definitely can recommend. Thank you to the wonderful people at Michael Usher.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend Michael Usher, the team have been very helpful, friendly and professional. Thank you for answering all our questions throughout the process.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent, professional and attentive service delivered by May Gazala as always, a real asset to the business.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

First Class Experience

I have used the property services that Michael Usher offer and have found them to be very professional both with myself and my Tennent's
They manage a couple of properties for me and I have never has any issues with them, they are always very professional, polite and do a great job

.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

A very professional service

A very professional service with a wealth of local knowledge.
I have been lucky enough to be dealing them for the last 4 years and plan to carry on using them.They always go above and beyond what is expected.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing team 😊

Micheal Usher are an EXCELLENT team they are professional and friendly and always go the extra mile to help. I would highly recommend them to anyone looking to let or sell their property. 😊

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

massive gratitude to May

Excellent service from start to finish, super friendly and went above and beyond to help me secure the flat. Massive thanks to May who worked above and beyond to assist me in securing the tenancy.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy landlord!

Deciding to use Michael Ushers property management 2.5 years ago was the best decision I could have made.. and long may the years with them continue! They are experts at what they do; great knowledge of the market and successfully sourcing good tenants for my property (multiple times over), always providing a calm, friendly and professional service throughout. They are quick to respond and sort any issues raised by tenants and equally efficient and always polite with my queries, too.

I will continue to recommend MU to others - because there really is no other property management service like theirs.
Paul, Elaine, May; thank you so much for all that you do!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, honest, reliable – highly recommend

I have had a fully managed letting service with Michael Usher for the last five years. Prior to that I had to switch among three other estate agents within a period of three years. What made me stay for this long with Michael Usher, their intimate knowledge of the local market, reliability, excellent service, quick communications, maintenance cost effectiveness and the most important of all, honesty. Thank you, Paul, Elaine and May for letting and looking after the house for the last 5 years.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

We arrived in the UK at 8months ago

#1 Michael Usher for all your property needs.

We arrived in the UK at 8months ago, spent two months in an Airbnb. We struggled to secure permanent housing and registered on all websites. We were basically homeless.One day May from Michael Usher called me and asked me to come and view a property with her. Turns out the property was a perfect new home for my family. We proceed with the contract and I personally got to meet everyone at the office. At Micheal Usher, they find your perfect fit and provide wonderful after care support and service to any problems which may arise. Eliane has been wonderful, looking after all the general issues that arise with any home. I would definitely say, that with Michael Usher you can not go wrong.Now we look forward to buying our very own home in thr future with them. Do not hesitate, give them a call if you are looking for a rental, buying a house or selling a property and they will take care of you.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great personalised service.

MU provides a great personalised service, with quick response times. They set up the letting in a week and found tenants in the following week. I would highly recommend their services to anyone.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

A Good Agent

We have used Michael Usher's lettings team for over 3 years now and it has always been a positive experience. They are quick to respond and to sort out any queries / issues which you may have. Very refreshing in todays world. We would recommend using them.

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Happy Landlord 🌞

I have been a Landlord using MUMS lettings services for 10 months.

The service from Paul, Elaine & May has been Superb, nothing has been too much trouble & any issues have been dealt with straight away.

At all times I have been included in all correspondence by the Team.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

The team at Michael Usher look my…

The team at Michael Usher look after my rental property for me. From start to finish, marketing my property and finding me the perfect tenants to drawing up all the compliance documents and agreements! The whole team have always been professional, helpful and friendly... I would 100% recommend them for a fuss free experience!

April 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look