Michael Usher Sales & Lettings Reviews 129

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were selling our family home and had heard some good things about Mike. We invited three Estate Agents and his experience and sincerity stood out. The advice on the pricing & market conditions... See more

Rated 5 out of 5 stars

As a property lawyer it is such a breath of fresh air to meet an agent that wants to make your life so much easier, but Mike was absolutely brilliant and without a doubt helped me secure a far earlier... See more

Rated 5 out of 5 stars

Highly recommend Ben at Michael Usher Frimley . He is professional and helpful , I could contact him or leave a voice message and his response was prompt . Found a buyer for us smoothly and honestly... See more

Rated 5 out of 5 stars

Ben at MU has been amazing. He sold our property within 24 hours without dropping the price. He knew of our tight time constraints of trying to be in the best position to be able to offer on a new pro... See more

Company details

  1. Real Estate Agents

Written by the company

Michael Usher Sales and Lettings focus is to provide honest and professional advice to clients looking to either sell or rent a property in the Surrey, Hampshire and Berkshire areas. With partners of the business dealing directly with our clients, we are passionate about offering first class customer service and have an excellent track record in the sale and letting of all types of residential property within the area. Our Sales and Lettings business works alongside Michael Usher Mortgages Services who have been providing trusted financial advice to the local area for over 30 years. This partnership allows us to assist with any aspect of a property sale or let and gives us direct access to hundreds of financially qualified buyers looking to find their next home. Michael Usher Sales & Lettings is a member of the Propertymark, which is a Client Money Protection scheme, and also a member of The Property Ombudsman Scheme (membership number D12775) , which is a redress scheme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Helpful and proactive

Mike, Gary and the team were always very helpful, returned any calls very quickly and always did what they said they would do. They also were very helpful and reassuring in regard to queries I had from the solicitor.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service and Team

Amazing service and Team, from everyone involved during my tenancy, nothing was too much. I will strongly recommend Michael Usher lettings team.
Thank You

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

BEST Estate Agent ... Ever

Mike and his sales team are absolutely amazing and I cannot recommend them highly enough.
From first speaking with Mike over the phone, I knew I had found the right team to sell my property. Living over 250 miles away, I thought it would be difficult to find anyone who could help me, but Mike's experience, extensive knowledge of the area, professionalism, honesty and counsel were invaluable.
I just wish Michael Usher had an office up in Yorkshire so they could help my daughter and partner sell their home. They are currently on estate agent number 3!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

professional awesome team !

I rented through Michael Usher for four years and from day one until I left they were everything you need from a letting agent. Friendly, honest, resolved issues in a timely manner and were trustworthy. I know they are a good company because it’s the same team now as four years ago- their local knowledge and experience shows. Thanks to the whole team for everything you did.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Support

From the moment Mike Lloyd met us for the valuation on my fathers property to the marketing, support, and advice I cannot praise him enough.
The marketing of the property was first class and with Mike's knowledge and experience of the market was honest and reliable, it made a very difficult process that much easier to deal with.
Communication was brilliant either by email or telephone.
I would have no hesitation in highly recommending Mike and his team

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

First class service and experience

Really pleased that I chose Michael Usher to sell my house in Frimley. Mike Lloyd was helpful, available, knowledgeable, trustworthy, and provided practical advice. Sam and Gary were also really helpful and friendly. All in all a great team and I have no hesitation in recommending their services. If you want to sell, choose Michael Usher.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Michael Usher Lettings

A big thank you to Paul, Mae and Elaine for looking after our buy to let property for the last 5 and a half years. Very professional but also very personable. It has been an absolute pleasure doing business with them.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality service with personal touch

After unfortunate pipe burst, our rental property needed lots of work and it took so long to put it back on the market again. It was a hard and difficult time and Michael Usher helped and supported us all the way. They are efficient, resourceful, and supportive, with plenty of local knowledge. Thanks to their good and professional work, our house is let again and everything is fine. Top quality service with personal touch. Top quality agent.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish. Mike and his team are to be applauded for their fantastic customer service, attention to detail, courtesy and knowledge. The only downside (on my part) is that I didn’t go to them in the beginning instead of wasting so much time and money on other estate agents!

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with MU Sales & Lettings

I’m so glad I chose Michael Usher agency. Their knowledge and experience, combined with their patient approach, made our renting experience very smooth and successful.
A special Thank You to Elaine, May and Paul !
I highly recommend them to anyone !

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars

Exceptionally helpful throughout our three years as tenants. MU were capable and willing to guide us through every process, making everything so much easier. Nothing was too much trouble for the team.

Overall, very professional and knowledgeable staff. I would highly recommend choosing them as your agents.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience. From the start the staff at Michael…

From the start the staff at Michael Ushers were very professional. They advised and supported us throughout the whole process of selling a property as executors of a will. We were kept up to date by email, telephone and text at all times and when visiting the office we were made to feel welcome. We highly recommend Michael Ushers and without hesitation would use them again.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Selling house

Mike
Thank you and your team so much for helping us sell our dads home.you made the whole process so much smoother.
Your professional, knowledge, and support were greatly appreciated and we will definitely be recommending you to anyone we know who is looking for a real estate agent.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful

Throughout our three year tenancy the Michael Ushers team were responsive and helpful in tackling any issues which arose.

Elaine was always quick to get back to us if we had any queries.

We would recommend their services to tenant and landlord alike.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and very professional

I recently move in a new property, and I have to say that so far, the experience with May and Paul have been very good, professional. Most exchange by email are sorted within 48 hours and they deliver on their promises. Collecting the keys were easy and I was welcome by other friendly staff. I only wish they were not using goodlord has the process with them was more challenging.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly company

Very friendly company. We were not pushed or rushed while we were checking the house. Answered all of our questions and make sure all arrangements we mentioned were made on time. We had to move in in less than two weeks and they made it happen for us. Very thankful for the service we were given.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Selling my house

I have dealt with this company for over 20 years and they have always been thorough, professional and want to do their very best for you. Excellent customer service would highly recommend.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

The service I received from Mike Lloyd…

The service I received from Mike Lloyd was above and beyond his job description, There was a lot of anxiety and stress during the process of the move at times I nearly gave up! But with the support I received from Michael Usher Estate agents (Mike Lloyd) I got through this and would highly recommend their services and would use them again. Thankyou

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Mike has been amazing at providing all…

Mike has been amazing at providing all the information we needed as first time buyers. He and the team have helped us through the process to move things along. We was able to view the property as many times we liked and was always met by friendly staff. All enquiries we had, had replies within hours. Great team. Thank you for all your help

July 19, 2022
Unprompted review

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