Michael Usher Sales & Lettings Reviews 129

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were selling our family home and had heard some good things about Mike. We invited three Estate Agents and his experience and sincerity stood out. The advice on the pricing & market conditions... See more

Rated 5 out of 5 stars

As a property lawyer it is such a breath of fresh air to meet an agent that wants to make your life so much easier, but Mike was absolutely brilliant and without a doubt helped me secure a far earlier... See more

Rated 5 out of 5 stars

Highly recommend Ben at Michael Usher Frimley . He is professional and helpful , I could contact him or leave a voice message and his response was prompt . Found a buyer for us smoothly and honestly... See more

Rated 5 out of 5 stars

Ben at MU has been amazing. He sold our property within 24 hours without dropping the price. He knew of our tight time constraints of trying to be in the best position to be able to offer on a new pro... See more

Company details

  1. Real Estate Agents

Written by the company

Michael Usher Sales and Lettings focus is to provide honest and professional advice to clients looking to either sell or rent a property in the Surrey, Hampshire and Berkshire areas. With partners of the business dealing directly with our clients, we are passionate about offering first class customer service and have an excellent track record in the sale and letting of all types of residential property within the area. Our Sales and Lettings business works alongside Michael Usher Mortgages Services who have been providing trusted financial advice to the local area for over 30 years. This partnership allows us to assist with any aspect of a property sale or let and gives us direct access to hundreds of financially qualified buyers looking to find their next home. Michael Usher Sales & Lettings is a member of the Propertymark, which is a Client Money Protection scheme, and also a member of The Property Ombudsman Scheme (membership number D12775) , which is a redress scheme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Mike and the whole team at Michael…

Mike and the whole team at Michael Usher were excellent to deal with. Right from the start they were professional and all the way through the sale of our property they kept us informed of how things were going.

I can highly recommend Mike and his team if you are thinking of selling your property, you will not be disappointed with their service , they are a real pleasure to deal with . A HUGE thank you to the whole team.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Expereinced and Professional Services

It was easy to go through the process of entering the let and lease as well as exiting.
The staff at Michael Usher are very seasoned in the real estate field with an extensive network to facilite the entire process from asset management, maintenance, cleaning etc.
They are also very polite and professional ensuring the best interest of both tenant and landlord are catered for in a fair manner as well respecting the tenants in any property under their care.
It was a pleasure working with them and highly recommend the use of their services be it buying or letting.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Found all staffs are helpful while I…

Found all staffs are helpful while I need them, The are starving to provide their best possible service. It was incredible to me, so that I have been using their service since 2 years and wanna wish further more in the future as well.

They are reliable and punctual on their responsibilities which I believe.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

This company is simply the best…

This company is simply the best when seeking a professional representative to let a property. The lettings business is thoroughly covered by Paul and his team and they have provided a managed service on my behalf for 4 years while I was living overseas and in the UK. Nothing was too much trouble and they offered assistance beyond the scope of the contract when I couldn't attend the property myself. Competent, willing, and ahead of the game...

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Mike and the team guided us through the…

Mike and the team guided us through the whole process of selling my late father's house. We were regularly updated on progress and any queries were dealt with in a timely manner. Mike made a stressful situation bearable and he was bang on the money with his initial valuation of the property. I've no hesitation in recommending Michael Usher Sales and Lettings.

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Mike was brilliant

Mike was brilliant! I cannot recommend enough. In theory this was a straightforward sale ( probate). However Mike’s calm experienced manner made sure the sale continued with a buyer who required a lot of navigation.Sometimes estate agents back off once the property is under offer but Mike saw things through to the end and kept me updated throughout the whole process. Mike’s experience shines through and it was a pleasure to work with him and the wider team

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I can highly recommend Mike Lloyd and the team at MU sales and Lettings. We were selling my late mother's property so it was not an easy situation but he got us 6 offers on the first day of viewing at full asking price and more. He did his utmost to keep us updated on the progress from our buyer's side even though he was dealing with an extremely unco-operative solicitor. He understood our situation and treated us with respect and sympathy. You'll be in good hands.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

As this was the first time selling a…

As this was the first time selling a property , (my late fathers house ) I found Michael Ushers very helpful and supportive , especially Mike Lloyd who with guidance even over silly questions at any time . I would recommend and use Michael ushers again.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

I use Paul Cross at Micheal Usher…

I use Paul Cross at Micheal Usher lettings to manage my rented property. Paul acts in a sincere and professional manner and continues to look after my interests including any maintenance issues with the property. I will definitely use Paul again in future investments.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Letting with Michael Ushers

From the very first conversation Paul at Ushers was professional and knowledgeable. He explained the different options and gave me a clear idea of the costs etc. I instructed him to let out my property and had a tenant very quickly. Ushers continually checked my property was being looked after and rent was always sent to me on time. I chose the managed option which gave me peace of mind that any problems were dealt with quickly. All the staff are very helpful, great customer service. I would recommend them 100%.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

5* isn’t enough! Highly recommend MU

After just completing on our forever home, I wanted to say a massive thank you to Mike and the team at MU. From start to finish they were absolutely amazing. Their professional, straight talking and no nonsense approach helped us complete seamlessly. They kept in regular contact keeping us posted on progress throughout, managing expectations and going the extra mile at every opportunity for us. After dealing with a difficult estate agent previously, we were so grateful to have found MU and only wish we had found them sooner - they really made the whole process stress free. They are competitively priced and very knowledgeable in the local areas. Although we hope not to be moving anytime soon, we would use them again in a heartbeat and will be recommending them to anyone looking to move home. Thanks again, you guys were super stars!!

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

A very Smooth move!

Fantastic service both with the sale of my property (in 1 day) to the purchase of my dream home. Can't recommend enough.

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

Top service

I very much highly rate Mike and the team at MU Sales & Lettings. Mike was so helpful and clear throughout the whole duration of buying our first home as stressful as it was through a pandemic!! From the get go Mike was professional and answered any query I had (as annoying customers may be) Thank you all it’s very appreciated.

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of dealing with…

We had the pleasure of dealing with Mike during our purchase of a property, and I have to say the level of service was fantastic, tbh, putting the estate agency we were actually paying for the sale of our property to shame.
He kept us up to date on every step of the move, chasing solicitors when necessary to get things moving.
This made a huge difference to our move, and his manner throughout was exemplary, a credit to the agency.
Definitely will highly recommend to anyone that is looking to move in the local area.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

The sales team at Michael Usher

The sales team at Michael Usher were totally trustworthy and professional throughout my entire house sale from start to end. They were always friendly and approachable, nothing was too much bother and they gave sound impartial advice. I would recommend them 100 % and would not consider using another agent.

May 23, 2021
Unprompted review
Rated 5 out of 5 stars

From the start

From the start, we were pleased with the friendly and approachable team at Michael Usher. We had a difficult time with our house sale through no fault of our estate agent, but we felt reassured that we were supported, advised and encouraged throughout the whole process of moving home. Thank you in particular to Michael Lloyd.

May 23, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this Agent at all costs!!!

Avoid this Agent at all costs!!!
This agent carried out direct discrimination against me and my partner for having a child on the way!
After passing all referencing and credit checks, this agent allowed their client (the landlord) to turn away our application on the premises that we were having a baby and would be earning less money - even though our earnings still surpassed the criteria required to be able to afford the property.
No wonder everyone hates estate agents.

May 14, 2021
Unprompted review
Michael Usher Sales & Lettings logo

Reply from Michael Usher Sales & Lettings

Hi David,
Thank you for taking the time to answer my call following this review.
You had both passed our referencing checks, so I understand why you are frustrated and annoyed with the outcome. We gave the Landlord all the information that was requested but ultimately, they will make the final decision as it's their property.
The Landlord does not want to proceed based on the reasons we discussed earlier but if we take on any other properties that may be of interest to you, then we’d be more than happy to show you around.
Paul

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