Michael Usher Sales & Lettings Reviews 129

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were selling our family home and had heard some good things about Mike. We invited three Estate Agents and his experience and sincerity stood out. The advice on the pricing & market conditions... See more

Rated 5 out of 5 stars

As a property lawyer it is such a breath of fresh air to meet an agent that wants to make your life so much easier, but Mike was absolutely brilliant and without a doubt helped me secure a far earlier... See more

Rated 5 out of 5 stars

Highly recommend Ben at Michael Usher Frimley . He is professional and helpful , I could contact him or leave a voice message and his response was prompt . Found a buyer for us smoothly and honestly... See more

Rated 5 out of 5 stars

Ben at MU has been amazing. He sold our property within 24 hours without dropping the price. He knew of our tight time constraints of trying to be in the best position to be able to offer on a new pro... See more

Company details

  1. Real Estate Agents

Written by the company

Michael Usher Sales and Lettings focus is to provide honest and professional advice to clients looking to either sell or rent a property in the Surrey, Hampshire and Berkshire areas. With partners of the business dealing directly with our clients, we are passionate about offering first class customer service and have an excellent track record in the sale and letting of all types of residential property within the area. Our Sales and Lettings business works alongside Michael Usher Mortgages Services who have been providing trusted financial advice to the local area for over 30 years. This partnership allows us to assist with any aspect of a property sale or let and gives us direct access to hundreds of financially qualified buyers looking to find their next home. Michael Usher Sales & Lettings is a member of the Propertymark, which is a Client Money Protection scheme, and also a member of The Property Ombudsman Scheme (membership number D12775) , which is a redress scheme.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Michael Usher is very professional and…

Michael Usher is very professional and well organised company. They kept us well informed and aware throughout the long process of out house purchase. They dealt instantly with any issues arise. Mike Lloyd is very responsive and knowledgeable. He was the main link between both solicitors and helped very much in the communications between solicitors. I am pleased to say that I was lucky dealing with Michael Usher team (Frimley).
Thank you Mike and Gary.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

The Property Management Team at Michael…

The Property Management Team at Michael Usher provide extremely efficient and highly professional services. They are always exceptionally helpful and understanding. We often deal with Property Manager Elaine who is always a pleasure to work with. Thank you very much Michael Usher, we look forward to the long term business relationship we will have going into the future.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Paul and his lettings team offer a fantastic service…

MU Sales & Lettings have been managing my property for over 3 years and I wouldn’t use anyone else. They are great at communicating any issues and always there to offer advice depending on the situation. Paul and his team offer a fantastic service and thank them for their support.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

For years we used a large company as…

For years we used a large company as our agent for our house rental and experienced really poor service. We changed to MU and it was like night and day. Service is outstanding and communication is great. They are very responsive to us and our tenants.
Much more of a personal touch than we had seen with the previous agent and their prices are reasonable as well.
The communication is a key point for us as we live in America so we rely totally on our agent and we feel confident that MU will take good care of us

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars given to Michael Usher Estate…

5 stars given to Michael Usher Estate Agents.

From the first time we met Mike Lloyd of Michael Usher Estate Agents (Frimley), we knew that we were dealing with a professional, well organised and efficient company.
Mike himself and all his team were courteous, respectful, knowledgeable and kept us well informed of everything throughout our rather long and turbulent sale.
We can honestly say that however stressful moving house was - it certainly helped having a good supportive agent behind us.
Thank you Mike, Ben and Gary.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Honest & easy to work with

Honest, responsive and easy to work with.
We first approached Mike, at MU Property to ask him to carry out a free valuation of our property. We appreciated his knowledge of the local market, his honesty and his professional & friendly approach so when it came to putting our house on the market we chose MU Property as the sole agent. We ended up both selling and purchasing through MU Property as our new home was on their books too. The sale and purchase proceeded quickly and whilst there were, as with any sale, bumps along the way Mike and his team were always on hand to help us navigate these with kindness and good humour. Being able to use their sister company for mortgage advice made the process simpler still and reduced the number of people we needed to loop into conversations. Overall the sale of our property and the purchase of our new home could not have been much smoother and we wouldn't hesitate to use MU Property again in the future.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Always available and helpful

We bought our current property through Michael Usher and wish we had used them to sell our previous property. Having encountered many problems and unforeseen delays with our sale Michael Lloyd was always on hand for advice and help in managing the subsequent delay with our purchase. We would definitely go back to MU should we ever wish to move again.

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Mike has sold two properties for me this year, he and his colleagues go above and beyond to provide an excellent service they are very friendly and efficient.
Michael usher mortgage services have also looked after my mortgages and life insurance for many years and will continue to do so as I am always given the best advice and service.

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Buying during Covid restrictions

Taking into account the difficulties of purchasing during the current situation we have nothing but praise for Mike Lloyd at Michael Usher. He updated us on progress regularly and answered any questions we had. We would not hesitate to recommend MU estate agents and would definitely use them if ever we were to buy/sell in the future.

December 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, smooth transaction of purchase, friendly and informative when needed.

Would highly recommend

December 20, 2020
Unprompted review
Michael Usher Sales & Lettings logo

Reply from Michael Usher Sales & Lettings

Thank you very much Karen. Great compliments. merry Xmas. Michael Usher

Rated 5 out of 5 stars

MU Property

MU Property and Mike Lloyd were very professional and took away the normal stresses of selling your property. Even through the additional Lockdown (COVID-19) measures, Mike and the team were in contact with us and helped to ensure all our queries were sorted efficiently. My husband and I will definitely be recommending MU Property to friends and family.

December 18, 2020
Unprompted review
Rated 4 out of 5 stars

Mike Lloyd, simply the best!

Mike’s team were always helpful and honest and for a change they didn’t bore us with estate agent dribble. Wish the same could be said for the other lot.
I wouldn’t hesitate to recommend Mike Lloyd and Michael Usher to anyone. We’ve used them for years.

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Personable with Excellent Service

Mike and the team at Michael Usher were exceptional throughout the purchase of our new property. They kept us informed all the way through and were more than accommodating when it came to visits for measuring up etc. Would highly recommend.

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

First Class

We were thoroughly impressed with our experience of both selling and buying using Michael Usher Property. Mike Lloyd was fantastic throughout the process and we particularly appreciated his help in dealing with tricky negotiations for us. Everyone we encountered was friendly and helpful. We would happily recommend them to any of our friends or family who were planning a move

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Mike Lloyd was extremely helpful in a…

Mike Lloyd was extremely helpful in a very difficult time for us.
He dealt with us in a professional and efficient manner as well a being compassionate and relating to our situation.
I believe that he achieved the best price for the property at the time and the Sale was completed with ease.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

A very pleasurable experience

Purchasing my property through Michael Usher was a very pleasing experience. You hear horror stories about estate agents, but the professionalism and the amenable nature of Mike Lloyd at Michael Usher in Frimley throughout the purchasing process made the the whole experience a non-stressful process.
I would definitely recommend Michael Usher as an Estate Agent you can have confidence in.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic, friendly, professional service!

Michael Usher have been fantastic throughout the process of selling our bungalow. They have provided friendly, reassuring, professional service at a very competitive rate of commission. Without Mike’s experience and the good relationships he built with everyone involved, we would still be mired in red tape and uncertainty. I cannot thank the team at Michael Usher enough for all their hard work on our behalf.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

After using 3 different chain estate agents, choosing Mike and his c0mpany, it was the best choice we could have made!
I just regret we didn't do it from the beginning!
Mike is professional and honest, qualities that lacks in majority of estate agents... unfortunately.
His honesty and friendly approach was very important to us.

He was able to secure us a deal in the first week, but sadly due to have to deal with lack of character buyers, we were left down. But Mike arranged a new viewing straight after, and with a first viewing we have received same offer and we are now happy moved to a new place.

I believe that thruogh this experience I was able to meet nice people, people I would like to keep in contact.
I will highly recommend them to everyone. It is always best to use a small and local company whose customer services are truly important.
They make sure they build strong and long relationship with their customers.

We wish them health and prosperity!

Many thanks,Mariana

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Sold our house through this company and they were excellent from start to finish. Mike Lloyd handled our sale and he went above and beyond to help and give advice. Definitely recommend.

September 21, 2019
Unprompted review

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