Excellent service, return amazingly smooth. All extra samples and goodies included. Just an all round wonderful experience shopping through them. Best perfume ever and will keep spoiling myself and f... See more
Company replied
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See what reviewers are saying
I recieved a bottle of Alien original perfume for my birthday in June last year and another I bought in December at the end of the year. About a month ago I opened one to find the smell had signi... See more
I shopped with Mugler online for the first time and it was a super smooth experience! I purchased their Alien gift set for one of my mum's Mother's Day presents. Although Mother's Day isn't until two... See more
Company replied
In the past you have always been a five star company, but when I placed this last order No MUG 4335944 it would not accept adding my birthday gift. When I then phoned the assistant said it should be a... See more
Company details
Information provided by various external sources
MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
Contact info
United Kingdom
- www.mugler.co.uk
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and receive goods
The products arrived very quickly and were very well packed. The order process was easy and I found exactly what I wanted straight away. Also it’s nice that I got to choose my own little samples.
December 31, 2023
Just beautiful 😍
I wanted Angel Nova when I received a sample last year. So I finally bought it for my own Xmas present 🎁 worth every penny at half price too for the 50ml bottle and you don't have to spray alot 😍 fast delivery by royal mail too 🙂
December 29, 2023
Love love love this perfume thank you
December 30, 2023
Easy to order and quickly arrived
December 30, 2023
Super fast delivery
Super fast delivery , good quality service and price, thank you very much
December 22, 2023
Awsome smells.
Very easy on the nose the Web site has every thing you need to smell like a star
Just one word
WOWWWWWW
December 30, 2023
Excellent
Quick delivery plus a really good price with free delivery and two free samples.
December 29, 2023
Alien fragrance is the best!
Beautiful packaging and great to receive the free samples.
December 29, 2023
Customer service shocking,
December 28, 2023
Not the best
Promp delivery and good communication.
Not impressed with Angel body spray, just smells like a cheap imitation and very metallic aroma. For the price I would expect better.
A MEN, it is a pleasant fragrance but I wouldn't buy again.
As for free samples, it was disappointing not to receive both and when I emailed to discuss I was given quite short thrift.
Samples are a lovely added treat and encourage more sales.
Now bought an alternative brand as I hadn't received the sample to Try before buying.
December 16, 2023
Absolutely fantastic service ,so easy…
Absolutely fantastic service ,so easy to use the website & delivery was quicker than expected ....I always wear either Ailen or Angel but opted for Ailen Goddess this time ,xmas money well spent 😊
Wow packaging was stunning & free samples too 😊😊 thankyou so much .
December 27, 2023
Great website
Great website. Easy to order. Arrived within a few days in a lovely box. Very pleased.
December 19, 2023
Beautifully wrapped and quick dispatch.
Beautifully wrapped and quick dispatch.
Fab price on offer and free gifts included
Well done
December 27, 2023
The delivery was on time for Christmas.
The delivery was on time for Christmas.
All package was delivered and beautiful.
My mother loves this perfume and she was very impressed with the quality of it.
December 21, 2023
Love these products and they come…
Love these products and they come beautifully packaged
December 28, 2023
Quick Delivery…
The order experience was very easy & delivery was quicker than expected, however I only received 1 sample with my order.
December 18, 2023
Great service fast delivery just before…
Great service fast delivery just before Christmas thank you
December 21, 2023
Excellent product and fast delivery
December 27, 2023
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