Excellent service, return amazingly smooth. All extra samples and goodies included. Just an all round wonderful experience shopping through them. Best perfume ever and will keep spoiling myself and f... See more
Company replied
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See what reviewers are saying
I recieved a bottle of Alien original perfume for my birthday in June last year and another I bought in December at the end of the year. About a month ago I opened one to find the smell had signi... See more
I shopped with Mugler online for the first time and it was a super smooth experience! I purchased their Alien gift set for one of my mum's Mother's Day presents. Although Mother's Day isn't until two... See more
Company replied
In the past you have always been a five star company, but when I placed this last order No MUG 4335944 it would not accept adding my birthday gift. When I then phoned the assistant said it should be a... See more
Company details
Information provided by various external sources
MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
Contact info
United Kingdom
- www.mugler.co.uk
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product, brilliant service - happy me!
I bought a lovely Alien Goddess set and it arrived very quickly and in good condition along with a couple of testers. It is very difficult to choose a new perfume as they are all brilliant and I have never been let down yet!
December 20, 2023
Message
I submitted a message regarding my purchase that the refill bottle did not fit my bottle so is of no use, to date I have still not received a reply
December 27, 2023
Love Mugler angel & Alien so luxurious…
Love Mugler angel Alien so luxurious and sweet smelling it lasts all day and I get so many compliments
Best fragrances I’ve ever bought
And the body lotions are fabulous too 5 Stars Mugler
December 19, 2023
This was a new buy for me
This was a new buy for me, I was looking for a new fragrance and after trying several other perfumes, Mugler came out top. The ordering process on line was easy and delivery was fast .
I would happily recommend
December 19, 2023
My free samples you asked me to…
My free samples you asked me to choose was not in the parcel
December 23, 2023
Angel perfume
Quick delivery, very very good packaging and excellent price, boxes that perfume came in was first class, so good I can’t throw them away 👏👏👏
December 19, 2023
Mugler Angel purchase
Great website
Easy purchasing
Great communication regarding my order
Lovely packaging
Extra little something as 2 mini testers
December 19, 2023
Everything fantastic
December 19, 2023
Fast delivery and lovely packaging
December 18, 2023
Gift set worked out great value and…
Gift set worked out great value and beautifully packaged.
December 26, 2023
Quality and everything
December 18, 2023
Love Mugler for years especially Angel…
Love Mugler for years especially Angel just received the New one at the moment l think it’s very strong with coconut but maybe I will love it as much as Angel
December 24, 2023
Good service
December 14, 2023
The alround experience from ordering to…
The alround experience from ordering to recieving and using, still an amazing aroma. Thank you..
December 14, 2023
Ease of ordering
Ease of ordering, good offers, quick delivery well packaged.
December 18, 2023
Unprompted review
Very professional
December 25, 2023
Absolutely Wonderful
So so pleased with my order
Came in a wonderful box which I wasn't expecting
Felt very personal and as though I was a valued customer
Won't be buying from a shop again, will be direct from Mugler
Fabulous packing, free samples and collect stars to spend online
Fabulous
December 27, 2023
In the past you have always been a five…
In the past you have always been a five star company, but when I placed this last order No MUG 4335944 it would not accept adding my birthday gift. When I then phoned the assistant said it should be added but it never arrived. However your fragrances are absolutely beautiful & I would not do without them
December 16, 2023
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