Excellent service, return amazingly smooth. All extra samples and goodies included. Just an all round wonderful experience shopping through them. Best perfume ever and will keep spoiling myself and f... See more
Company replied
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See what reviewers are saying
I recieved a bottle of Alien original perfume for my birthday in June last year and another I bought in December at the end of the year. About a month ago I opened one to find the smell had signi... See more
I shopped with Mugler online for the first time and it was a super smooth experience! I purchased their Alien gift set for one of my mum's Mother's Day presents. Although Mother's Day isn't until two... See more
Company replied
In the past you have always been a five star company, but when I placed this last order No MUG 4335944 it would not accept adding my birthday gift. When I then phoned the assistant said it should be a... See more
Company details
Information provided by various external sources
MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
Contact info
United Kingdom
- www.mugler.co.uk
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great service from mugler. Perfume arrived beautifully boxed. Just lovely service I will buy again.
Great service from mugler
December 24, 2023
Free products with loyalty points earnt…
Free products with loyalty points earnt by entering the code ..I had a purse and some mixture angel nova parfum. Smells lovely..I love Thierry muglar products ..Great communication on delivery time .
December 24, 2023
Great price and arrived really fast.
December 24, 2023
Alien eau de perfum 90ml
Ordered the Alien eau de perfum 90ml gift set with additional free gift of angel 10ml. All arrived and was packed beautifully and securely. First purchase direct from Mugler. Beautiful fragrance, brilliant customer care
December 24, 2023
Whood communicationas in contact with the courier firm…
Was in contact with the courier firm turned up on time and packaging was lovely
December 16, 2023
Quick and easy
The product was as described and despatched quickly, updates on delivery etc where helpful.
December 13, 2023
Xmas gift
I order a gift for my mum and it was packaged lovely with a beautiful box .
December 15, 2023
Amazing
Amazing packaging, amazing products. I love the free samples, so I can try different perfumes without having to pay a fortune.
December 15, 2023
Fast delivery
Fast delivery, great packaging. Two free samples but they were only half full. Other than that! Great
December 23, 2023
Being informed of when the delivery was…
Being informed of when the delivery was out for delivery and then received a text informing me of the time of the delivery great service.
December 23, 2023
Great Website & speedy delivery!
December 16, 2023
Very happy with delivery time and…
Very happy with delivery time and quality of the products
December 23, 2023
Beautiful
Quick service, lovely packaging which I didn’t expect so made a lovely gift for Christmas
December 16, 2023
Angel is my most favourite perfume
Angel is my most favourite perfume, I have a refillable bottle and am saving like mad to buy a refill. I first bought Angel over 10 years ago. This is the first time I have bought Angel moisturising cream and looking forward to using it
December 23, 2023
Easy purchase and quick delivery
Easy purchase and quick delivery, will definitely purchase again
December 15, 2023
Well it’s on time very good product and…
Well it’s on time very good product and I’m very satisfied.
December 16, 2023
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