After receiving a rag doll for my great granddaughter with her name on the dress I was very disappointed with the finish of the stitching. However I emailed Mulberry and Tanya was brilliant. I sent p... See more
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Company details
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Traditional Toys and Games, Wooden Toys, Childrens gifts and Children's games, girls and boys toys, Mulberry Bush, online Toy Shop.
Contact info
Unit 14 Bramble Hill Farm, Five Oaks Road, Slinfold, Horsham, West Sussex, RH13 0RL, Horsham, United Kingdom
- 01403 790796
- sales@mulberrybush.co.uk
- www.mulberrybush.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I dealt with a person from Customer…
I dealt with a person from Customer services when I needed to exchange a toy bought for my grandsons birthday. She was very helpful sending me the new item speedily and organising return of the other item. Very satisfied with the service. Thank you.
Mulberry Bush never dissapoints, on the contrary
This is the third year I have used Mulberry Bush to purchase a collection of Christmas gifts for my great niece's. It was the personalization of various gifts that attracted me as they are close in age and share the same interests so a lovely treat to have them named personally. I find the Company efficient and very helpful if I've ever contacted by phone. The girls are always thrilled with their gifts and they think I am a very clever Auntie. Thank you Mulberry Bush
good choice of personalised items.
Efficient from start to finish
Efficient from start to finish, would definitely shop with them again.
A great selection of quality toys
A great selection of quality toys. Excellent customer service and speedy delivery. So many people have asked me where I find my toys for my ever-growing number of grandchildren!
Excellent toys
Excellent toys, packaged carefully and delivered well within the promise. Appreciated the free postage offer.
Helpful phone conversation when…
Helpful phone conversation when ordering.?
Lovely selection of toys
Lovely selection of toys. Was able to get something different for all my grandchildren
Fantastic toys all age appropriate
Fantastic toys with an excellent commentary regarding age suitability of toys themselves. Parcel arrived within 48 hours in a well packaged box so all items purchased in tip top condition. I am thrilled with the items and ultra quick delivery service.
Delighted with the named pencils and…
Delighted with the named pencils and box. They are a great success and good quality. Excellent fast service. Have already placed another order!
All gifts arrived in perfect condition…
All gifts arrived in perfect condition ready for a Santa to 'squeezd' in to a stocking for later....
Soft and colourful
Ordering online was easy. I paid for fast track delivery as I needed the doll to ensure it reached me by a specific time. I had notification of the dispatch and delivery process. The Chloe doll arrived tucked up in a cardboard box, ready to be wrapped for my great-niece. She looks just right for a 4-year old who loves fairies and rainbows.
Good service
I was very impressed by their availability and helpfulness when ringing with a query.
The pink sparkle fairy flower set and wand look perfect for my granddaughter's birthday and arrived promptly.
A delight to order from.
Great service
We ordered a present for our Grandsons first birthday but were late so rang up to check delivery etc. No problem and they also managed to personalize the gift for us. It arrived exactly as promised and he loved it. many thanks to the team at Mulberry
Good place for Christmas present ideas.
I have ordered toys from Mulberry Bush for my Grandchildren for many years now and have never had a bad experience. The toys are good quality and well-priced.
The ordering over the phone is straightforward, while the box then arrives very promptly.
Would highly recommend it to anyone.
All the personilised items & other…
All the personilised items & other items were delivered promptly- I really didn’t expect it so fast.
I was very pleased that my order was…
I was very pleased that my order was done by a very good receptionist she was most pleasant and I was very impressed.
Junior carpenter set
My son was really impressed with the junior carpenter set. It arrived with us in good time for his birthday

Reply from Mulberry Bush Ltd
How do they have my address?
Have never heard of this company, let alone ordered from them but lo and behold, a personally addressed mail shot came through my door today. I am militant about not sharing my address with companies and so can only assume Mulberry Bush acquired my address from a sinister 3rd party, wittingly or unwittingly.

Reply from Mulberry Bush Ltd
All good. No glitches. Can recommend.
Ordered correspondence cards by telephone. Requested delayed delivery as I was going away for a few days. Good quality cards, exactly as ordered and posted out on the date requested. Will re-order in due course. Can recommend.
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