I was happy to receive my painted pony in good time but it arrived with 4 broken legs I informed the staff of Music City gifts as soon as I received it. That was at the end of November.their policy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered an item which was out of stock from several other companies. Ran across Music City via the internet, which had this particular item in stock, I ordered it immediately with only 10 days unt... See more
Package arrived today. One of the wings on the flying monkey was broken and his tail was broken off. Very disappointing, after waiting so long, eleven days total. Too late to return and make it back f... See more
I recently purchased two Pugnacious items from Music City Gifts. The item was discontinued and only one was available. Music City Gifts contacted me promptly by phone to apologize that two of the on... See more
Company details
Contact info
3500 Lakeside Court, Suite 217, 89509, Reno, Nevada
- 888-890-1464
- customerservice@musiccitygifts.com
- www.musiccitycardsandgifts.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Above and beyond customer service! Thanks for the great Mother's Day gifts!
I was surprised and pleased with the customer service we received when an out of stock item needed to be substituted. The owner really cares about customers and I will definitely order again if need be.
Thanks!

Reply from Music City Gifts
pewrfect an reliable service
International shopping still feels a bit risky, but this is a company one can rely upon. Good services and good prices, you know what you will receive and it will arrive as soon as possible, well wrapped.

Reply from Music City Gifts
Christmas Ornaments from Painted Ponies
I collect most of the Painted ponies ornaments of the miniature horses for my daughter. . She has always had a love affair with horses, and once co owned with her husband the largest thorough bred farm in California.

Reply from Music City Gifts
Ontime Delivery
Music City Gifts was one of the very few sights that carry the print I was looking for.
I was pleased with the accuracy of the delivery estimate and the package arrived undamaged. Will definitely recommend to friends and family.

Reply from Music City Gifts
Broken
because the piece I was purchasing was a collectible (not new), I called first to ask about the condition. I was told it was in great condition had the box and the tag. All of which was true. However, when my order arrived, there was a small piece that was broken off. I just wish this information would have been disclosed as well.
Dorothy brought to life
The Wizard of Oz figurines I purchased were of better quality and detail than I expected. These figurines would make suitable Christams ornaments--and I am very pleased with them. Thanks for a quality product and speedy delivery.
Fast! Efficient! Excellent!
I ordered a small figurine of the Witch from the Wizard of OZ. It arrived just a couple of days later, nicely boxed and wrapped. Really great service and beautiful product.
The item was exactly as shown and delivered timely.
I ordered a Jim Shore Xmas ornament. It arrived just as promised and in authentic Jim Shore box. The item was perfect. No problems. I would order from Music City Gifts again.
loved the selectioj.
The ordering process was easy. Prices were good. Delivery was quick.
delivery is way to long
Hi,
This is my first time using this site, I've placed in order on the 31 Jan and my package said it won't be deliver until the 12 Feb. I think the delivery is taking way to long to arrive.
Repeat Customer
These guys have been a great help in building a horse collection for my daughter. They do not hesitate to call if there are any questions about the order. Everything has been packaged very carefully and has arrived promptly. I will continue to be a valued customer of to Music City Gifts.
Quick turnaround
I received my picture a day or two in advance of what I expected. Thanks for the quick turnaround!
Above and beyod the call of duty.
I had an issue with the Post Office returning a package because the P. O. Box wasn't on the package, even tho it wasn't Music City Gifts problem or issue, Laura went above and beyond the call to get the shipment back out as soon as possible. Because of that I will always use Music City Gifts whenever possible.
Everything PERFECT!!
I ordered a PAINTED PONIE SET and each and every ponie is in EXCELLENT CONDITION! Very pleased and will order again!
Very Happy.
Very Happy with the service and product. The site was easy to order from and all my items arrived in a quick time frame.
CHRISTMAS SAVED
Music City Gifts went out of their way to ensure the gift I ordered got delivered on time for Christmas. I had picked the wrong shipping method and MCG caught my mistake and notified me. I will tell all my family and friends about Music City Gifts and will buy all my special gifts from them.
Great selection and prices.
Really fast service and selection and prices were just right!
enjoyable
she became a friend right away would like to talk to her any time i love the horses but i like her also
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







