Chatbot though fast and with helpful suggestions did not resolve my issue. Human intervention fixed almost immediately but I had to take basic subscription to get that extra help. That being said... See more
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Review summary
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I really enjoy seeing the lyrics to the songs I listen to in sync. I like the tools that come with the app, too. The only things I don’t like about the site are how I can’t edit certain songs that w... See more
Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more
Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more
Company replied
Company details
Written by the company
Musixmatch is the world's largest catalog of song lyrics and translations
Contact info
40125, Bologna, Italy
- www.musixmatch.com
4.1
Great
861 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Horrid experience
Horrid. Musixmatch, at least the free version, is the least user friendly site I've come across other than Microsoft. Full of more bugs than a summer cornfield. No company assistance, just constant redirect to have other users fix their problems. Even basic things don't work or are stuck in an endless loop between pages or site sections. Not even a contact form or bug report. Can't believe they're still in business.
November 12, 2025
Unprompted review
Reply from Musixmatch
Hello,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to make Musixmatch as easy and enjoyable to use as possible, and we’re here to help when things don’t go as expected.
If you need assistance, here is the Contact Us page: https://support.musixmatch.com/en/articles/234474-contact-us
.
If you’re an artist using Musixmatch Pro, you can also contact us directly by clicking “Get help” on your dashboard’s home page.
And if you’re a music fan using our Lyrics Finder app, you’re welcome to connect with other users, share tips, and get help in our community Slack: https://community.musixmatch.com/?lng=en
Thank you again for your feedback — it helps us continue improving the Musixmatch experience for everyone.
Best Regards,
The Musixmatch Team
Culture vulture music app translator
An excellent app to make every music happy and well-cultured. Be in it since 2021
November 12, 2025
Unprompted review
A new hobbie inside of my music's pasion
November 12, 2025
Unprompted review
Highly recommended Musixmatch service…
Highly recommended Musixmatch service is amazing and the app so easy to use.
November 2, 2025
Unprompted review
Big thanks to Pamela from Musixmatch
Big thanks to Pamela from Musixmatch, she was really helpful, polite, professional and kind :)
November 8, 2025
Unprompted review
Its very cool
November 7, 2025
Unprompted review
Imagine paying a business to make money…
Imagine paying a business to make money off your intellectual property; that's musixmatch for you!
Not only that, the business even lets you use your free time to work for them if you're a contributor. For free!
They don't answer your questions either when they get too complicated, they just refer you to the artists space, an echo chamber of small artists trying to promote their work to no audience. And where no questions are left answered.
There is no transparency at all, I'm yet to see how I can collect any royalties on the content I provide and there is no way you can get past this business since it's holding a monopolistic position on the market. Yay, great company.
November 3, 2025
Unprompted review
Reply from Musixmatch
Hi Paul,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
At Musixmatch, we value every contributor and rights holder who helps make lyrics accessible to millions of listeners worldwide. We completely understand your concerns about ownership and royalties. To clarify — if you are a self-published songwriter (without a publisher agreement), it’s indeed possible to register your works with us so that your rights and royalties are correctly managed.
Since this process currently requires manual onboarding for songwriters, please reach out directly to our dedicated team at publishers-support@musixmatch.com. They’ll provide you with the necessary information and contract to get started.
You can also find more details in our Help Center here:
👉 https://support.musixmatch.com/pro/en/articles/211350-i-am-a-self-published-writer-what-should-i-do
Thank you again for sharing your thoughts.
Best Regards,
The Musixmatch Team
Nounderstand.Co.uk
Currently using Oremium but want to upgrade to Pro. Seems there is no path without losing the account I already have.
November 1, 2025
Reply from Musixmatch
Hi David,
Thanks for reaching out! No worries — you don’t need to lose your current account to upgrade. 🎶
With the same Musixmatch account (using the same email), you can keep your Musixmatch Premium subscription on the Lyrics Finder app and also have a Musixmatch Pro for Artists plan. Simply sign in at pro.musixmatch.com using your existing account details to get started.
If you run into any issues, our team will be happy to help!
Best Regards,
The Musixmatch Team
Reliability
i havent used it but i have seen it used and i liked it thats why i requested for verification so i can distribute my lyrics well.
November 2, 2025
Good customer support and guidance.
November 1, 2025
Unprompted review
Many bugs has been faced
Many bugs has been faced. I couldn’t able to verify lyrics in under curator. Please fix the bugs as soon as possible. Thank you.
October 31, 2025
Unprompted review
Reply from Musixmatch
Hi Rahul,
Thank you for sharing your feedback. We haven’t been able to identify any bugs matching your description so far, but we’ve sent a request for your contact details via Trustpilot, so our team can follow up directly and better understand the issue you experienced.
We’re always happy to help and appreciate you taking the time to let us know.
Best regards,
The Musixmatch Team
Requires Government ID!!!!!
I’ve used Musixmatch for years as an artist, and I honestly can’t believe the direction they’ve taken. Out of nowhere, they now require a government ID just to verify my artist profile even though I can easily be verified through my official record label, Spotify for Artists, verified email, or even my Instagram account.
This is absurd. Musixmatch already has multiple secure, legitimate ways to confirm identity without forcing artists to hand over personal government documents. It’s invasive, unnecessary, and feels like a massive overreach for what should be a simple lyrics management tool.
Musixmatch, do better. Artists shouldn’t have to trade privacy for access to their own work. Until this policy changes, I'm left helpless and cant even upload my own lyrics to my hard worked songs unless i give my government ID.
October 28, 2025
Unprompted review
Reply from Musixmatch
Hi Robert,
We completely understand your concern — sharing personal information online can feel intrusive, and your privacy matters deeply to us.
At Musixmatch, protecting our artist community is our top priority. Lyrics and their publishing rights are a vital part of every artist’s career, which is why we take verification so seriously. While we recognize that other forms of verification exist, official government identification is the only way to ensure that your catalog and royalties are fully protected from misuse or fraudulent claims.
This extra step helps us safeguard your intellectual property and ensure that the right people — you and your team — remain in control of your lyrics across every platform.
Thank you for being part of the Musixmatch community and for raising this important point — feedback like yours helps us keep improving how we support artists worldwide.
Best Regards,
The Musixmatch Team
They don't care about their contributors
The website is just extremely frustrating for an average contributor like me. The tools are decent, when they work. But they often don't and feels like a buggy mess.
Just want to sync the lyrics of some songs I enjoy. Spent a lot of time syncing then just got sv flag errors. Retried and same errors and after a few retries the retry button just stop working. The help button leads me back to the page of the song. There's no way to ask for help either from the website.
And even when I successfully submitted it, the contribution history shows I 'added' the song, not 'synced', and the last contribution was years ago. How would I even know if I was successful?
I don't care about getting credit. I don't care about the curator system or making money from transcribing/syncing lyrics. I just want lyrics to the songs I love transcribed/synced. And their system is extremely hostile towards people like me. They just want free labor for their product. Very disrespectful.
Plus they're using AI for transcription, and their AI transcribed lyrics is like, considered the ground truth. They can have obvious mistakes but as a nobody contributor I have no way to correct/challenge it.
October 29, 2025
Unprompted review
Reply from Musixmatch
Dear Fresky Yang,
thanks kindly for your feedback.
I'm sorry to hear you've been having troubles with the contribution tool. With being able to look into the specific songs in detail, the matter seems to be related to a bug ticket we opened yesterday and which our team is currently working on solving.
Generally speaking, I want to make it clear that we're extremely grateful for all contributors on our platform. For reasons of quality assurance, we're unable to let every contributor edit every song, but our community permissions system ensures that the most active and engaged members receive the greatest contribution powers.
If you wish to gain some of these powers for yourself, we'd love to welcome you into our Curator community.
You can find a guide on how to get there inthis article: https://support.musixmatch.com/en/articles/222334-curators-who-are-they-and-how-can-i-become-one
Best Regards,
The Musixmatch Team
Everything is so easy
Everything is so easy. Upload audio and lyrics and done 👍
October 27, 2025
Unprompted review
10 out of 10
The UI of the website and app is magnificent. Couldn’t ask for a better user experience. Truly beautiful.
October 26, 2025
Unprompted review
Musixmatch is an absolute embarrassment…
Musixmatch is an absolute embarrassment to modern technology! Their tech is abysmal to use. Their AI basically does not work or perform as intended, by any stretch of the imagination. I can't believe that Spotify has partnered with them for their lyrics for artists. It's an absolute crime.
October 25, 2025
Unprompted review
Reply from Musixmatch
Hello,
We’re sorry to hear that Musixmatch didn’t work as expected for you.
While our technology is used and appreciated every day by thousands of artists and listeners worldwide, we understand that individual experiences can vary.
We’d be happy to look into the specific issues you encountered — if you’re open to it, please share your contact details via Trustpilot or reach out to our support team so we can assist you directly.
Best Regards,
The Musixmatch Team
Awesome experience
The app has cool features. Be able to transcript and sync the lyrics with the music word by word of the songs of my favorite bands its awesome
October 25, 2025
Unprompted review
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