My French-Grocery - Your Online French Supermarket Reviews 

266
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

J’habite à New York et c’est grâce à ce site que j’ai pu acheter enfin des “coquillettes aux œufs Lustucru”après plus de dix ans de recherches et expériences infructueuses. I live in New York and it’... See more

Company replied

Rated 1 out of 5 stars

Because the Department or Agriculture broke into my package and remove all contents. So I received an empty box! You should tell overseas buyers from the United States that you can’t deliver there do... See more

Company replied

Rated 5 out of 5 stars

I called on Customer Service first, making sure my items were available. Alain was prompt, so helpful and kind. He communicated in English to make it simpler for me. I was able to order every item I r... See more

Company replied

Rated 5 out of 5 stars

This was my second order placed here and it was fabulous. The products arrive in great condition and with far out expiration dates, which means you can order (some products) a bit early for future gif... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Written by the company

Find here a selection of French products : Traditional Food, Wines, Champagnes, Cosmetics, Decoration, Vintage.... | We ship worldwide | Discover each month our Novelties, News, French Recipes & Culinary Tips


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

266 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(266)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, maybe a little slow, but all good with me.

September 12, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank You Alin,
we will soon work with UPS for a faster delivery ;)

Rated 5 out of 5 stars

Delivery was swift

Delivery was swift, the item was extremely well-packaged and I was kept informed of each stage of my parcel's journey through the delivery system. Great service!

July 25, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank you very much Wilma !

Rated 5 out of 5 stars

So good

So good, even gave me a free packet of chips 👀, will use again 👍

July 14, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

thank you ! :)

Rated 5 out of 5 stars

Excellent!

Excellent! Very good service

June 25, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank You ! :)

Rated 5 out of 5 stars

They posted my order on time all the…

They posted my order on time all the way to England now I have my favourite vanilla extract! I will surely order from them again.

June 7, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank you :)

Rated 5 out of 5 stars

Excellent range

Excellent range. Prompt dispatch, but did get held up in the postal system due to civil delays. Great contact from store and always responded promptly to emails. Will order again. Thank you x

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you! Alain is awesome!

March 14, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank you Christie :)

Rated 5 out of 5 stars

Great service to the U.S.A.

Products were received quickly, and in good shape. Will use their services again!

January 5, 2020
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank You John ! ;)

Rated 5 out of 5 stars

Thanks

Exelente service, resolving issue, due to Alain.

July 17, 2019
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank you very much Ozren ;)

Rated 5 out of 5 stars

I love your service

I love your service.
Reliable quick and exactly what I wanted was delivered. You also gave me extra stuff as gift.
Thank you

April 3, 2019
Unprompted review
My French-Grocery - Your Online French Supermarket logo

Reply from My French-Grocery - Your Online French Supermarket

Thank You ! :) :)

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