my-picture.co.uk Reviews 

31,272
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the canvas prints, noting vibrant colors, durable framing, and clear images that look wonderful on walls. Buyers also appreciate the straightforward ordering process, quick turnaround times, helpful support teams, and secure packaging that keeps items completely protected during delivery. However, some people mentioned that shipping could occasionally take significantly longer than expected or experience unexpected delivery delays. A few reviewers also noted tracking issues, communication gaps, or occasional transit problems with their parcels arriving later than planned. Some customers expressed disappointment when specific items did not match their initial expectations regarding finishes or formatting.

What people talk about most

Product

People report positive experiences with product, highlighting the amazing quality and vibrant colors.... See more

Quality

Clients share positive opinions on quality, consistently expressing delight and satisfaction with their... See more

Delivery service

Consumers find delivery_service to be positive overall, frequently praising fast shipping times and secure... See more

Order

Customers consistently note ambiguous experiences with order, as many reviewers express great satisfaction... See more

Service

Reviewers highlight positive aspects of service, praising the quick response times, excellent quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The original image wasn't great - it was copied, hand-held, from a small, 57 year-old, coloured Instamatic slide. Even so, the canvas print, enlarged and cropped to 12"x8" format was perfectly usable... See more

Company replied

Rated 5 out of 5 stars

Good quality canvas and I love the sizing , 20x30 cm canvas are on sales and can fit in a nice wall decoration. Well packed canvas and cared for. Service for delivery is well picked. Carry on with inp... See more

Company replied

Rated 5 out of 5 stars

So so easy to order, just select the picture or pictures! Select size, pay ,then wait for delivery, which is really quick, well packaged, I ordered 2 canvas pictures, im happy with one the other... See more

Company replied

Rated 5 out of 5 stars

The ordering process was so easy, with the option to purchase a hanging set, which I also ordered. The hanging set contains different hanging options. There were regular updates on delivery, and upon... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Digital Printing Service
  3. Gift Shop
  4. Greeting Card Shop
  5. Picture Frame Shop

Written by the company

At My-picture.co.uk, we use advanced HP Latex inks to create vibrant canvas prints with rich colours and high contrast. Our range of products extends beyond canvas prints to include sleek acrylic prints, cosy personalised blankets, and cushions, all designed to showcase your favourite photos. You can also design a photo blanket or create a photo book to capture special memories in a unique way. Each product is made using the latest technology, ensuring your images are displayed in stunning detail.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.5

All reviews

(31,272)

3,967 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE, RUBBISH CUSTOMER SERVICE

Still no refund after MY PICTURE delivered my print to a completely different address, not in my road thats for sure- the photo shows a block paved area of which there are none anywhere near me. No one knocked on the door- I was in sat 3m away from the door. A generic email stating their tracking said it was delivered" NEARBY"!! Most people expect a parcel to be delivered to their address!!! I have since ordered and received a print from POSTSNAP- a great British family run business, not a cloned company in Germany. I will pursue my refund through paypal as I have no faith in it coming from My Picture- TOTAL DROSS COMPANY.

August 6, 2026
Unprompted review
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Reply from my-picture.co.uk

Delivery to the wrong location is a serious concern, and your feedback on this has been noted. We'd like to look into the courier's actions further. Please send us your order number or contact details so we can reach out — we'll email you shortly to follow up on this.

Rated 5 out of 5 stars

Ordered black and white posters of my 3…

Ordered black and white posters of my 3 grandchildren and am super pleased with the quality and result. About a week to turnaround and we'll packaged like a scroll. Suggest trying the best deal available.

August 15, 2026
Unprompted review
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Reply from my-picture.co.uk

Great choice going black and white — it really makes portraits timeless. Packaging your posters as scrolls keeps them safe in transit. Thanks for choosing my-picture, and enjoy those beautiful memories of your grandchildren!

Rated 5 out of 5 stars

Very nice printing

Very nice printing. Package was good

August 15, 2026
Unprompted review
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Reply from my-picture.co.uk

Great to see the print quality and packaging hit the mark! Thanks for choosing my-picture.

Rated 5 out of 5 stars

Great service all round

Very simple to order, great communication up to delivery, delivered on time, well packaged. Very happy.

August 15, 2026
Unprompted review
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Reply from my-picture.co.uk

Sounds like everything went smoothly from start to finish! Thanks for choosing my-picture — it's great to know the ordering process and delivery hit the mark.

Rated 5 out of 5 stars

Really chuffed with my 3 pictures.Will…

Really chuffed with my 3 pictures.Will definitely recommend.Excellent delivery to my safe place.Thank you for making my day

August 15, 2026
Unprompted review
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Reply from my-picture.co.uk

Really glad the pictures turned out just right! Fast, secure delivery makes all the difference. Thanks for recommending my-picture — it truly means everything to us!

Rated 5 out of 5 stars

Service good and canvas great

August 15, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Thanks for the kind words! Really happy the canvas hit the mark. It's great to know my-picture delivered on both the product and service front.

Rated 5 out of 5 stars

Top notch print and frame

Top notch print and frame. Great service, well packaged.

August 15, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Great to hear the framed print arrived in top condition! Secure packaging and quality results are always the goal at my-picture. Thanks for the kind words!

Rated 5 out of 5 stars

Its a birthday present for my son and…

Its a birthday present for my son and its lovely, the colours and photo put on canvas of him windsurfing, he will love it. Thank you

August 16, 2026
Unprompted review
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Reply from my-picture.co.uk

Such a special gift — a windsurfing canvas is a brilliant way to capture that memory. Thanks for choosing my-picture to make it happen!

Rated 1 out of 5 stars

Took weeks to communicate and I never…

Took weeks to communicate and I never received my canvas, they said delivered on the 6th August 2026 but I never received it, they so far won't take responsibility and say talk to the courier, even though that's not my job I did they say talk to the retailer! So far I'm out of pocket, out of patience, been bounced around like a rubber ball and I still don't have my canvas of my lovely grandson's.
I've asked for a refund but they just keep cramming my inbox by sending me adds and offers to take up. Somebody please help.

August 15, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Your feedback about the missing canvas has been noted, and we're sorry you've had such a frustrating experience tracking it down. We'll email you shortly to look into the delivery status directly and work toward a resolution. Please check your inbox.

Rated 5 out of 5 stars

My wife loved it

Absolutely amazing

August 15, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Thank you for choosing my-picture — so happy it hit the mark!

Rated 5 out of 5 stars

Wonderful products as usual

Wonderful products as usual! Great quality and perfect gifts!

August 3, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Great quality and perfect gifts — that's exactly what my-picture aims for. Thanks for coming back, it's great to have your continued support!

Rated 5 out of 5 stars

Good service

Good service, quick delivery. Very impressed with my picture. Good quality and craftmenship.

August 13, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Great to see the quality and craftsmanship hit the mark! Quick delivery is something we take seriously at my-picture. Thanks for the kind words!

Rated 5 out of 5 stars

Canvas Collage

Thankyou so much for the amazing canvas prints.
Am over the moon with them
Excellent service 👏

August 14, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

So happy the canvas prints turned out just right! Thanks for choosing my-picture — it's great to know you're this pleased with both the quality and service. 🎉

Rated 5 out of 5 stars

Fantastic service & the product was…

Fantastic service & the product was stunning far exceeded my expectations. Thank you

August 13, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Absolutely love hearing that the product turned out so well! Thanks for choosing my-picture — it's great to know it exceeded what you were hoping for.

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, reasonable pricing and good quality product. Lots of communications on progress of order albeit it took a little while to actually be delivered.

August 14, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Smooth from order to delivery — that's what my-picture aims for! Really glad the quality hit the mark, and good to know the update notifications kept things transparent throughout. Thanks for the feedback on delivery timing; it's noted!

Rated 5 out of 5 stars

Quality print

Quality print. Fast delivery

August 13, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Fast delivery and sharp results — that's what my-picture aims for. Thanks for the kind words!

Rated 5 out of 5 stars

Excellent quality canvas and service

Excellent quality canvas and service. This is not the first time I’ve used this company and it don’t be the last.

August 10, 2026
Unprompted review
my-picture.co.uk logo

Reply from my-picture.co.uk

Repeat customers mean everything — thanks for coming back to my-picture! Really glad the canvas quality and service hit the mark again. Looking forward to being part of your next print project.

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