My Plumber and Fantastic Services are parts of the same company. My shower pump was leaking, and they replaced it with a positive and not a negative head pump. I would have forgiven this complex err... See more
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Excellent. We had a 15-yr-old conventional boiler heating system updated from gravity-fed to the now required fully pumped. Mark and Jake always on time, hard working, good contact with team managers,... See more
We had a boiler tripping the fuse box and although the first engineer (also from My Plumber) couldn’t fix the issue because he was only trained on boilers (which turned out not to be the problem) the... See more
'My Plumber' helped us to understand the choices available to us as we needed to replace an ancient boiler and recommission our central heatng system, parts of which hadn't been used for years. They... See more
Company details
Written by the company
My Plumber is London's favourite reactive plumbing and heating company. Fast and efficient services. Scheadule a visit or book a service easily online via the website. All engineers professionally qualified and fully equipped. Gas Safe registered. Part of Fantastic Services.
Contact info
98 Tooley Street, SE1 2TH, London, United Kingdom
- 020 3078 5920
- office@my-plumber.co.uk
- www.my-plumber.co.uk
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Hasn’t replied to negative reviews
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Would definitely use the company again
Would definitely use the company agsin
Very polite and professional
Very polite and professional. Excellent service.
Very helpful
Had great help from Shane even though he could not complete the job due to the need to change the whole tap. He explained the situation clearly. Will definitely get him back to finish the job.
Sarah
Professional
Professional, friendly and reliable service. Very reasonably priced.
Very good service
Quick and easy to make an appointment. Work carried out well. Very happy with My Plumber so far and on the the basis of the 1.5 hours work they did for me I would recommend them.
I used them to fix a leak in a new…
I used them to fix a leak in a new build (!) flat a while ago. The leak was not their fault, but they found not one but two leaks and fixed them and made good really well. They also checked other similar installations to make sure they were OK. The job was party covered by insurance and the office were very helpful in getting the invoices correct so I could get paid. Very reasonable price as well. Altogether, I would thoroughly recommend them.
Arrived on time and fixed problem in…
Arrived on time and fixed problem in professional manner
best in west london
ive used My Plumber twice now and the guy named Robb
came each time and was a true professional and the office deals with the enquiries so well ...a perfect result for me .
Great repair but invoice issued incorrectly
Efficient service, helpful plumber who did a very good repair. However invoice issued with incorrect details, and in spite of having followed this up by both email and phone, this has not yet been resolved, which is rather disappointing.
Work is good but very slow to respond…
Work is good but very slow to respond to messages and requests. Chased 3 times whist waiting for a part....they never call me back.
My Plummer responded straight away and…
My Plummer responded straight away and called back really quickly. He didn’t leave until he was really satisfied thay the leak was fixed. Brilliant
New Showers
Tricky replacement of two showers plus a pressure equalisation valve.
Terrible, terrible, terrible
Terrible. Called at 8pm for an emergency plumber, was told that someone would be round in the evening. Heard nothing for 3 hours, called back twice and was finally told that they couldn’t make it until the following morning. Total waste of time when we actually needed an emergency plumber to fix a serious leak that had also caused an electrical problem. Unhelpful and unknowledgeable staff, who just didn’t care at all. Don’t waste your time.
My Plumber installed a new gas boiler
My Plumber installed a new gas boiler. The work was well done, and they were friendly and efficient. They tidied up after the work was done, and I have already recommended them to my neighbour who got them to install a new boiler. One outstanding point is that I have been trying unsuccessfully to get the warranty from them although the boiler was installed in May and it is now October.
Installed a new boiler and radiators
Installed a new boiler and radiators, great service and very happy with the final result. I've been using them for a few years now and they always provide a great service.
Your engineer was helpful
Your engineer was helpful, pleasant and very competent.
He gave me lots of information pertaining to the system in general
and the boiler in particular.
I would recommend your company without hesitation and would
use you again when need arose.
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