My Plumber and Fantastic Services are parts of the same company. My shower pump was leaking, and they replaced it with a positive and not a negative head pump. I would have forgiven this complex err... See more
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Excellent. We had a 15-yr-old conventional boiler heating system updated from gravity-fed to the now required fully pumped. Mark and Jake always on time, hard working, good contact with team managers,... See more
We had a boiler tripping the fuse box and although the first engineer (also from My Plumber) couldn’t fix the issue because he was only trained on boilers (which turned out not to be the problem) the... See more
'My Plumber' helped us to understand the choices available to us as we needed to replace an ancient boiler and recommission our central heatng system, parts of which hadn't been used for years. They... See more
Company details
Written by the company
My Plumber is London's favourite reactive plumbing and heating company. Fast and efficient services. Scheadule a visit or book a service easily online via the website. All engineers professionally qualified and fully equipped. Gas Safe registered. Part of Fantastic Services.
Contact info
98 Tooley Street, SE1 2TH, London, United Kingdom
- 020 3078 5920
- office@my-plumber.co.uk
- www.my-plumber.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Great job from Eugene as always.
Efficient plumber
Prompt and efficient plumber sorted out leak. special shout for the brisk friendly lady who manages tasking and payments
I trust My Plumber to do a great job …
I trust My Plumber to do a great job and fix issues quickly. I use them again and again as they just get things done efficiently without fuss.
Charged me a lot and didn't fix the …
Charged me a lot and didn't fix the issue. Very poor service I would not use them again

Reply from My Plumber
Timely very pleasant and tidy
Timely very pleasant and tidy. Went extra length to undertake work.
We use My Plumber regularly
We use My Plumber regularly because although they are not the cheapest, their work is high quality and they are nice people to deal with.
My Plumber I stalled our new bathroom …
My Plumber I stalled our new bathroom and two occasions we has reason to ask them to carry out some minor work associated with the install. In both cases they turned up completed the work satisfactorily and for no charge.
On another occasion they repaired a leaky tap which in turn caused a subsequent leak which they returned and repaired at no additional charge.
Cannot recommend
Did not have any confidence in the plumber who came.
They said they would return with some replacement parts but never did, in spite of us chasing them.
Found an excellent alternative plumber (Dripfix) that we would highly recommend.

Reply from My Plumber
IKEA kitchen island build
Great job done and with good vibes all round.
My Plumber helped us with some serious …
My Plumber helped us with some serious problems! Thank you
Great service
Great service, came in afternoon after a morning call, identified and fixed the leak within an hour. I would use them again.
I have used My Plumber / Handyman …
I have used My Plumber / Handyman several time and found them to be prompt and their work very good. Would use again and happy to recommend them.
I didn't even get to the point of …
I didn't even get to the point of having a plumber come to fix the problem as the lady on the help desk was so unhelpful and had no customer service skills whatsoever. She spoke to me like I was stupid when I said I was unsure as to what the problem was (if I knew what the problem was then I wouldn't need someone to take a look) and was rude. I called another plumber in the end.

Reply from My Plumber
Reliable in London
Finding reliable plumber services in London is a real lottery. These guys are efficient, fast and courteous.
Will definitely use again
Will definitely use again, very easy to use, nice plumber, came in the allocated time slot.
New Megaflo and circulation pumps
Not only was the work done quickly, correctly and courteously, I would say everyone went out of their way to go the extra mile by, for example, patiently explaining their work and progress and how my new Megaflo works. The job was neatly done and my hot water and central heating are working better than ever thanks to the new cylinder, expansion vessel and pumps.
Excellent
Excellent – no reservations, I would recommend this company, and particularly the plumber Paul, to anyone.
Very helpful
Very helpful, personable, and flexible. Always managed to fit me in when really needed. Very satisfied.
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