My Private Network Reviews 

After a number of years using this company I suddenly had some connection issues. I contacted the helpdesk and received a very prompt response. When the problem wasn't resolved they arranged for a technician to work on my computer remotely whilst I watched on. The technician was very professional and resolved the issue quickly and was able to offer advice to prevent further issues.
I will continue to use My Private Network and reccommend them to my colleagues.

I would recommend to everybody the service I have received has been exemplary I cannot fault it in any way or form.Well done My Private Network.
David Myers (Resident of Belgium)

His company responded within a few hours. They provided a full refund without any hesitation.

Have been using my private network for past 3 years and will continue to do so.

Have no hesitation in recommending this company to anyone.brilliant.

As before, prompt fabulous service, thank you. HB

Very rapid resolution of problems with network connections from Bahrain (< 12 hours and overnight). In this case it was a problem with an old laptop rather than the network. Excellent, flawless and friendly service once again.

Have been a disciple of this service for many years.. Great customer service. Lightening response and always success following their instructions. Everyone should use this VPN.

Couple of issues with my Chromebook connectivity and use abroad over the last 11 months - MPN were very quick to respond and sorted out any problems with little fuss.

Excellent service throughout - always quick to respond and help in any way.

I had a problem with launching Tunnelblick after changing my MPN password. I emailed Customer Support for which I received a very quick response which solved my problem. I will have no hesitation renewing my yearly subscription when it is due.

Title says it all really. A fast and efficient service, though occasionally at peak times the network can be a little slow (as likely to be a problem with our internet connection to be fair).
We've had no problems with the company and good service when assistance required to change our subscription,

Great service, been very happy with my private network for two years living abroad. I would highly recommend this company.

I am so grateful to My Private Network for the service they provide - which is always, fast, reliable, comprehensive and reasonably priced - and for their support - which is always prompt, friendly and useful! Thank you so much, you are a life-saver for ex-pats everywhere!

I did lots of research about watching UK TV in Italy and decided to use My Private Network. Great decision by me !!! I had to email the help desk several times (due to my incompetence) and every time I received a prompt, polite and very helpful response. The initial setup was eventually simple to complete and the new iPad app even simpler.

Great product and service

Ciao

Had a billing issue where I was overcharged. Essentially one email later problem solved and refund issued. Very pleased. Have used MPN for over five years now, and never any complaints

Every year I have problems renewing my subscription for one reason or another but always get there in the end thanks to the support teams prompt action. This year it was Chris's misfortune to pick up my original email but has stuck to my problem and still working with me. Problems in the area I live trying to block the service but I am sure we will get there in the end. Thanks Chris

All communications were friendly and helpful. I was very pleased with the outcome.

I've always had excellent service. Any technical issues have been solved and the reply time has been very quick.

Whenever I've had glitches My Private Network have always helped me to resolve them quickly and simply.

I have been using the service for 5 years and never had any problems. I have just installed it onto a new device and had forgotten all my details and no longer used the registered email address. MPN changed my details and helped me reconnect within a few hours of receiving my email. Very happy user.

Had problems with USA and was very quickly resolved by the great team.
Well done.

I've been a user of MPN when working across Europe over some 8 years. Rarely has there been an outage and even more rarely have I needed to contact Support. Once again the response has been swift, efficient and the person (Afdzal) who provided the solution to my ineptitude was extremely helpful. Thanks all, keep up the good work!