MyBedFrames Reviews 265

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the solid construction and appealing finishes of their purchases. Many people also commend the outstanding service, noting the ease of the ordering process and the prompt, efficient delivery. The value for money is frequently mentioned, with consumers appreciating the competitive pricing for such high-quality items. However, some customers experienced minor issues, such as missing parts or slight manufacturing defects that required adjustments. A few people also noted occasional delivery discrepancies, like items being sent to the wrong address, though these situations were generally resolved quickly and without hassle.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers are pleasantly surprised by the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Quality

Users describe positive interactions with quality. Customers are consistently pleased with the good quality... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic and excellent... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the fantastic and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful solid oak ottoman bed ! Very heavy & sturdy ! I love it ! Excellent service & prompt delivery. A bit of feedback; the small black cloth handle supplied, isn’t sufficient or long e... See more

Company replied

Rated 5 out of 5 stars

The bed we ordered was just as we hoped, really good quality wood (scandi style bed frame), very solid and excellent finish / colour. No issues in assembling it, instructions clear and all fittings... See more

Company replied

Rated 5 out of 5 stars

Ordered the EDWARD BED FRAME Thursday evening and it was delivered on Monday! Unfortunately, the Finial knobs were missing from the packaging. I contacted MY BED FRAME and spoke to Nadia and after apo... See more

Company replied

Rated 5 out of 5 stars

I’ve waited until now as I believe it’s best to have some experience of the product before commenting on Trustpilot. It’s now 3 months since delivery and I can say there haven’t been any issues with t... See more

Company replied


Company details

  1. Bed Shop

Written by the company

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. Great bed. My son loves his new single bed!

March 7, 2026
Unprompted review
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Reply from MyBedFrames

thankyou for the review, so glad your son is happy with the divan bed base and Julia mattress! So glad you were happy with the speed of delivery too! Thanks for the 5 stars!

Rated 5 out of 5 stars

FANTASTIC COMPANY

Ordered the EDWARD BED FRAME Thursday evening and it was delivered on Monday! Unfortunately, the Finial knobs were missing from the packaging. I contacted MY BED FRAME and spoke to Nadia and after apologising profusely she contacted the supplier and the Finials were sent out the next day and received the day after. FANTASTIC SERVICE and brilliant bed and price. 100% recommend this company.

December 1, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found our company fantastic and will recommend our company.

Rated 5 out of 5 stars

Victoria bed frame

Easy ordering process and speedy delivery. The bedframe is good quality and good value for money. We were pleasantly surprised at how solid it is and we are very happy with our purchase. Would use this company again in future.

June 26, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for taking the time to write a review. We are pleased that you would be happy to use our company again.

Rated 5 out of 5 stars

5 star service, delivery and quality.

Perfect service and very quick delivery. The bed is exactly what I was looking for. Could have more fabrics choices but still very pleased with the fabric I ordered. Thank you for a stress free shopping experience.

November 4, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review.

Rated 5 out of 5 stars

Great all round

Great product at a great price with great customer service.

What else do you need?

April 21, 2025
Unprompted review
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Reply from MyBedFrames

What else indeed! I completely agree - we can't ask for more than this as feedback, thanks for the review and of course the 5 stars!

Rated 5 out of 5 stars

Excellent experience with this company…

Excellent experience with this company from start to finish- Very helpful and efficient-
Highly recommend! Celia Webster

October 8, 2025
Unprompted review
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Reply from MyBedFrames

Thankyou so much for lovely review, really appreciate your kind words and can't ask for any more than this. thanks again for the 5 stars!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the delivery was easy and they were incredibly helpful. My frame is absolutely beautiful, better than I expected considering the price and quick delivery. Would highly recommend

September 23, 2025
Unprompted review
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Reply from MyBedFrames

thankyou for such a wonderful review, so glad you are happy with your purchase and all aspects of the ordering process, hope you continue to enjoy your purchase! thanks again for the 5 stars!

Rated 5 out of 5 stars

Beautiful solid oak ottoman bed

Beautiful solid oak ottoman bed !
Very heavy & sturdy !
I love it !
Excellent service & prompt delivery.

A bit of feedback; the small black cloth handle supplied, isn’t sufficient or long enough to enable the ottoman base to be lifted to access the storage area.. which is frustrating .. However, I managed to improvise, using a long belt as a pull handle ! & still love the bed overall :)

September 15, 2025
Unprompted review
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Reply from MyBedFrames

Many thanks for the review and appreciate your thoughts, i will send these to design to see what can be done to improve the user experience, thanks again for the great review and glad you are happy, thanks again for the 5 stars!

Rated 5 out of 5 stars

Perfect Scandi bed frame.

The bed we ordered was just as we hoped, really good quality wood (scandi style bed frame), very solid and excellent finish / colour.
No issues in assembling it, instructions clear and all fittings supplied.
Excellent service all round, including delivery.
Darren & Sarah, Cardiff.

July 25, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found the bed frame perfect and good quality.

Rated 5 out of 5 stars

Great order and product

The company were great to deal with and were able to ask all my questions before ordering. The order was delivered and when I made a mistake on the castors they were great and replaced the parts. The divan with drawers is well built and we are really pleased with it

August 12, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found our company great to deal with.

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, easy ordering and very speedy delivery
good quality product and very pleased overall

September 11, 2025
Unprompted review
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Reply from MyBedFrames

Thankyou for the lovely review, so glad you are happy with al aspects of the ordering process and of course the item itself, hope you continue to enjoy your purchase - thanks again for the 5 stars!

Rated 5 out of 5 stars

No problems with this company

No problems with this company. Very prompt delivery of a very good product. 5* all the way for me.

September 11, 2025
Unprompted review
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Reply from MyBedFrames

Many thanks for the review and glad we met all your expectations! Hope you continue to enjoy your purchase and thanks again for the 5 stars!

Rated 5 out of 5 stars

Great experience

Great experience. Fantastic price, can choose delivery day what more could you want. Highly recommend

August 29, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are glad that you will highly recommend our company.

Rated 5 out of 5 stars

Great bed and great service

Great bed and great service and delivery! My Son loves the bed so everyone is happy! Would defo purchase from here again and recommend to friends and family😊

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very good Quality

Very easy to order and delivered on time and was a perfect replacement I would recommend

May 1, 2025
Unprompted review
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Reply from MyBedFrames

thank you very much for the review and so glad we ticked all the boxes for you, thanks again for the 5 stars!

Rated 5 out of 5 stars

Very good value and excellent customer service

I have purchased a number of bed frames and mattresses from this company, both for personal use and a holiday let. Very good value for money and excellent customer service.

July 1, 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

thankyou for the lovely review and again for all the previous orders, so glad you've been happy with us through the years and look forward to the next project. thanks again for the 5 stars!

Rated 5 out of 5 stars

Quality above all along with customer service

I’ve waited until now as I believe it’s best to have some experience of the product before commenting on Trustpilot. It’s now 3 months since delivery and I can say there haven’t been any issues with the Frayer double bed. My original contact with customer service was excellent and delivery was also as quoted. On receipt and unpacking all components were there and no damage or marks on the white frame, a great start. Assembly was straight forward and it was soon ready for use. From my experience I would gladly recommend MyBedFrames to anyone looking to purchase a new bed at realistic prices.

April 1, 2025
Unprompted review
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Reply from MyBedFrames

Thank you so much for taking the time to write an extensive review. We are pleased that you will gladly recommend our company to friends.

Rated 5 out of 5 stars

Excellent all round

Excellent product quality, great price and a really good service. Wouldn't hesitate to use again or recommend to others.

April 30, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased that you would not hesitate to use our company again.

Rated 5 out of 5 stars

great quality

great quality, easy to order and arrived on time

March 27, 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found the quality great and easy to order.

Rated 5 out of 5 stars

Excellent service arrived exactly when…

Excellent service arrived exactly when it was scheduled.
Ideal in our holiday let

March 13, 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you so much for the review, so glad to see you're happy with all aspects of the order, hope you continue to enjoy your purchase. thanks again for the 5 stars!

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