MyBedFrames Reviews 265

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the solid construction and appealing finishes of their purchases. Many people also commend the outstanding service, noting the ease of the ordering process and the prompt, efficient delivery. The value for money is frequently mentioned, with consumers appreciating the competitive pricing for such high-quality items. However, some customers experienced minor issues, such as missing parts or slight manufacturing defects that required adjustments. A few people also noted occasional delivery discrepancies, like items being sent to the wrong address, though these situations were generally resolved quickly and without hassle.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers are pleasantly surprised by the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Quality

Users describe positive interactions with quality. Customers are consistently pleased with the good quality... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic and excellent... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the fantastic and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful solid oak ottoman bed ! Very heavy & sturdy ! I love it ! Excellent service & prompt delivery. A bit of feedback; the small black cloth handle supplied, isn’t sufficient or long e... See more

Company replied

Rated 5 out of 5 stars

The bed we ordered was just as we hoped, really good quality wood (scandi style bed frame), very solid and excellent finish / colour. No issues in assembling it, instructions clear and all fittings... See more

Company replied

Rated 5 out of 5 stars

Ordered the EDWARD BED FRAME Thursday evening and it was delivered on Monday! Unfortunately, the Finial knobs were missing from the packaging. I contacted MY BED FRAME and spoke to Nadia and after apo... See more

Company replied

Rated 5 out of 5 stars

I’ve waited until now as I believe it’s best to have some experience of the product before commenting on Trustpilot. It’s now 3 months since delivery and I can say there haven’t been any issues with t... See more

Company replied


Company details

  1. Bed Shop

Written by the company

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt. Packaging of chest of drawers was excellent. The product was as described. Will definitely consider them for any future purchase of bedroom furniture

February 1, 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

Very good company

From ordering through to delivery,everything went smoothly. Quick delivery and product exactly as described. I would definitely recommend this company

February 26, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 4 out of 5 stars

Overall good

Overall good. Few challenges on delivery but at least you get someone to talk to. Recommend

February 25, 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will recommend our company.

Rated 5 out of 5 stars

Excellent

Excellent

Bought twice and the products were just as described and fast delivery

December 18, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased the products are as described.

Rated 5 out of 5 stars

Solid Oak Trundle Bed

Very helpful staff as didn't want the bed delivered until a specific week. Kept informed of delivery date, the bed was just as described, good value for the money, looks really good and was easy to assemble.

January 15, 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review.

Rated 5 out of 5 stars

Purchased a six mirror drawer unit

Purchased a six mirror drawer unit. Great experience from advice over the phone to placing the order and delivery all as promised. Price was keen as I had shopped around. Good quality unit. I will shop again with this vompany

November 21, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

Smooth ordering/delivery

We bought 6 dining room chairs from MyBedFrames. They do not just sell beds. The chairs were the best price for their model. The ordering process was smooth and the delivery arrangements were just as easy. The chair's are great. I had no need to contact them as everything went to plan.

November 19, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

Great product

Easy to find what I was looking for, the mattress for the sofa bed was a vast improvement on what we had before. If we ever need a replacement I know where to go.

November 24, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

Replacement sofa bed mattress

I purchased a replacement sofa bed mattress. Very reasonably priced. Excellent communication. Delivery went smoothly even changed the date for me as original wasn’t suitable.
Really pleased with the mattress. Would definitely recommend & buy from them again.

November 19, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

2 seater sofa

I bought a 3 seater sofa for an upstairs room we use as an office, the sofa is light but sturdy and very easy to assemble.

December 16, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you found the sofa bed sturdy and very easy to assemble.

Rated 5 out of 5 stars

Excellent Service and Reasonable Quality

I found a low devine bedframe from them online but had some questions. They replied to my email in a couple of hours. I placed my order afterwards and everything went smoothly. The workmanship was a bit below my old bed but the price was much better.

November 20, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you found our prices to be much better and that everything went smoothly.

Rated 5 out of 5 stars

The sofa bed mattress we bought was…

The sofa bed mattress we bought was much better than the one that came with the sofa, thank you.

February 14, 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found our mattress much better than the one that came with your sofa bed.

Rated 5 out of 5 stars

Quality delivered quickly

We received our low divan bed a few months ago. Delivery was quick. The bed was easy to assemble and is very stable and nice looking.

November 20, 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found the bed easy to assemble and mice looking.

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