MyCarNeedsA Reviews 1,425

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

I had difficulty understanding the contact operator. This is only a booking service. Less persistence in the first contact stage would be better. I really don't want to be filling in reviews on a boo... See more

Company replied

Rated 5 out of 5 stars

Supplied the most competitive price for the work required. Very easy to accept and arrange. Very professional handling and very clear picture of the next steps in process. No catches or sign ups.... See more

Company replied

Rated 5 out of 5 stars

I contacted Peoples/Ford in Speke ,Liverpool on the Monday 12 January 2026 and arranged to get my Ford Galaxy MoT tested for the next day. When I arrived, I was dealt with, very courteously and stra... See more

Company replied

Rated 4 out of 5 stars

Got 4 quotes the same day and got an appointment sorted the following day. Only suggestion I would make is the site needs to be clearer about the process. When you click 'make a booking' you don't imm... See more

Company details


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3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Needs to be clearer about how the…

Needs to be clearer about how the process works, I received an email to say let's get you booked in to which I responded to and then nothing. Rang the garage myself to book it in only to find the price the site had quoted for a clutch was a good £200 less than the garage were quoting! The technician couldn't understand why it had done that.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Complete waste of time!

Complete waste of time! I have tried 3 times to quotes for 3 different jobs that I had previously had diagnosed and simply wanted a quote to carry out the work required. When I did a quote, which were very few and far between, not a single addressed the actual job requirement and ALL of them simply quoted the cost of an additional diagnostic! Useless.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Stop spamming people's inbox

Stop spamming people's inbox. I have unsubscribed from your marketing list over three times, yet it seems like you don't care about or follow opt-out policies.

September 19, 2023
Unprompted review
Rated 4 out of 5 stars

Got 4 quotes the same day.

Got 4 quotes the same day and got an appointment sorted the following day. Only suggestion I would make is the site needs to be clearer about the process. When you click 'make a booking' you don't immediately get a response or are told what then happens. It would be better for the site to say that the garage will contact you to agree a date and time within x working hours.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

MOT & Service

Needed an MOT asap & decided to add a service at the same time, added my job to the website & received very well price quotes within an hour.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

A waste of my time

Although there were 26 days left before my MOT the first appointment offered was in October! When I said that was too late I was offered one on 11 September - 2 days after my MOT ran out!

August 14, 2023
Unprompted review

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