I had difficulty understanding the contact operator. This is only a booking service. Less persistence in the first contact stage would be better. I really don't want to be filling in reviews on a boo... See more
Company replied
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See what reviewers are saying
Supplied the most competitive price for the work required. Very easy to accept and arrange. Very professional handling and very clear picture of the next steps in process. No catches or sign ups.... See more
Company replied
I contacted Peoples/Ford in Speke ,Liverpool on the Monday 12 January 2026 and arranged to get my Ford Galaxy MoT tested for the next day. When I arrived, I was dealt with, very courteously and stra... See more
Company replied
Got 4 quotes the same day and got an appointment sorted the following day. Only suggestion I would make is the site needs to be clearer about the process. When you click 'make a booking' you don't imm... See more
3.5
Average
1K reviews
Replied to 14% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant company,if anyone needs a…
Brilliant company,if anyone needs a service or mot get in touch with them.
May 31, 2022
Unprompted review
Asked for AC system service quotes
Asked for AC system service quotes, followed instructions, selected one then ....nothing.
Site doesn't seem to work
May 23, 2022
Unprompted review
Cam belt and water pump quotes
Cam belt and water pump quotes (2L Diesel Mondeo). Site uses past quotes from garages as a guide. Have had repeated examples of quotes going up (3 or 4) when the garage is contacted + one garage which could not do the job. The service has some value as the revised quotes can still be reasonable. One example I contacted Halfords £630, My Car Needs a stated £502 for Halfords. Called Halfords - My Car Needs revised the quote to £593 which is a bit cheaper than direct but not really competitive. The garages are a mix. Some have very good reviews from Google, some use their own or unknown review systems on their sites which look suspicious. In the end I found a garage by Google search.
May 18, 2022
Unprompted review
The staff were great
The staff were great, polite and did the job wirhin 15 mins. Great service 👍
May 17, 2022
Unprompted review
Dodgy tyre quotes
Keyed in my registration and quote came back with wrong sized tyres. Knew this was a scam. Very poor !
May 14, 2022
Unprompted review
Great service can't fault them!
Great service can't fault them if your looking for wheel alignment you won't be disappointed even threw in a 2 week return check up for free if any problems occur. Highly recommend
May 11, 2022
Unprompted review
Easy and straightforward
Easy and straightforward, definately worth using to get a good deal!
May 10, 2022
Unprompted review
Accepted the MOT Offer with Halfords…
Accepted the MOT Offer with Halfords and received a phone call the next day when I agreed a time and date
for the MOT.
However I had to change my booking time due to previous event and contacted Halfords again and they satisfied my request for a later in the day slot.
Trouble free throughout.
May 9, 2022
Unprompted review
Quick way to find out a MOT + Servicing…
Quick way to find out a MOT + Servicing place
May 9, 2022
Unprompted review
Reply from MyCarNeedsA
Thanks for sharing. We're glad to hear we were able to help.
Jo
Fantastic service
The man came to my home, worked with a time that suited me, I went with full service and took him an hour to do all the checks needed which was great, very professional and polite, great service overall. Will definitely be going with Dorset Responce again
May 7, 2022
Unprompted review
Reply from MyCarNeedsA
Many thanks for sharing Kelly. We will make sure we share your feedback with the team.
Jo
Quoted 30 but charged 35?
May 4, 2022
Unprompted review
Reply from MyCarNeedsA
Hi Timothy. Apologies for the confusion on the price. We have checked and updated this. Thank you for letting us know.
Scott
Recommended
Quick and easy process with first rate results. Highly recommended.
April 28, 2022
Unprompted review
Reply from MyCarNeedsA
Thank you for the recommendation Ian. Glad to have been of help
Scott
I found this service very fast and very…
I found this service very fast and very helpful would use again
April 26, 2022
Unprompted review
Reply from MyCarNeedsA
Many thanks for sharing your experience William. We look forward to helping out next time.
Scott
Very helpful staff indeed at the Wilco…
Very helpful staff indeed at the Wilco Birstall Branch.
April 25, 2022
Unprompted review
Reply from MyCarNeedsA
Thank you for sharing your feedback. We will make sure we let the team at Birstall know.
As I new to uk it was very helpful
April 20, 2022
Unprompted review
Reply from MyCarNeedsA
Welcome to the UK!! Great to hear we were able to help.
Scott
Fast and direct
April 19, 2022
Unprompted review
Reply from MyCarNeedsA
Thanks Beauty! Exactly what we aim for.
AH
I trust these people
they were quick with their comments and I hope the work they suggested was necessary, prices seemed okay and the service was efficient
April 18, 2022
Unprompted review
Reply from MyCarNeedsA
Thank you for the positive feedback. It is always appreciated.
Jo
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