This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... See more
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I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... See more
Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... See more
Company replied
Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... See more
Company replied
Company details
Information provided by various external sources
Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.
Contact info
Charter Court, 50 Windsor Road, Berkshire, SL1 2EJ, Slough
- 0344 381 4163
- sarah@mycreditmonitor.co.uk
- www.mycreditmonitor.co.uk
4.1
Great
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
good response
No clever backchat over the phone about prowess on the system (or lack of) It night be me but unique reference number not well sign posted
September 2, 2016
Unprompted review
Reply from MyCreditMonitor
Hello Ron,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Really helpful team
Would recommend brilliant service brilliant team.
September 1, 2016
Unprompted review
Reply from MyCreditMonitor
Hi Tony,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Very helpful
I am quite wary of services like this. However, the advice I received from the guy on the phone was sound, and I really appreciated it.
August 29, 2016
Unprompted review
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report. I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report. I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Fantastic report and delighted with the experience
I was unable to understand when I have seen the my first time credit report and straight call them.
The way they explain me it was phenomenal . They explain me each point to me and was free but the who spok to me he was gr8 . Sure going to activate soon. Thanking you and I will recommend to everyone.
August 25, 2016
Unprompted review
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
I'll be sure to pass on your praise to our team, who will be delighted with your feedback.
Thanks very much
Sarah King
Customer Service Expert
Why didn't I do this earlier!
Great site with useful information...I am watching my credit rating grow by following the valuable advice given.
August 25, 2016
Unprompted review
Reply from MyCreditMonitor
Hi Rachel,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Very good service easy to use and under quick and easy highly recommended
Excellent service easy to access and simple to understand hoghly recomended.
August 23, 2016
Unprompted review
Reply from MyCreditMonitor
Hi Sonia,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
credit rating
easy set up very informative I now know where I stand in terms of a credit rating extremely helpful
August 23, 2016
Unprompted review
Reply from MyCreditMonitor
Hello Will,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
. Not impressed.
I was signing up to experion and this site high jacked me. I didn't even realise until I tried to sign into experion. Very bad indeed.
August 23, 2016
Unprompted review
Reply from MyCreditMonitor
Hello,
Many thanks for your feedback and apologies that you feel we hijacked your Experian sign up. I can confirm that you have signed up to MyCreditMonitor, if you wish to cancel your membership please call our Call Centre on 0344 381 4163, alternatively you can email us at: enquiries@MyCreditMonitor.co.uk and include your membership number in the email so we can cancel it.
Kind regards
Sarah King
Customer Service Expert
Terrible
Useless service,don't reply to emails..
Cancelled agreement and they still took payments from my bank..
No reply to phone calls or emails..
If you like being scammed then try this company...
August 23, 2016
Unprompted review
Reply from MyCreditMonitor
Hello,
Many thanks for your feedback and I'm sorry that you had a bad experience with MyCreditMonitor. I have fed back your comments to the relevant departments to find out why you were charged post cancellation of your membership and to ensure the correct processes are in place to avoid this happening again.
Thanks for your feedback
Kind regards
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello Jack,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Reply from MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
AWFUL.....not sent report and not replying to emails
This service was non existent! No report sent, cant access as no reference number and not replying to emails requesting cancellation
August 19, 2016
Unprompted review
Reply from MyCreditMonitor
Hello Susan,
Thanks so much for your feedback and I'm sorry that MyCreditMonitor didn't meet your expectations. I can confirm that your membership was cancelled on the 21st August. All relevant information regarding your membership is included in your Welcome email, unfortunately this Welcome email may have ended up in your junk mail folder.
Thanks very much
Kind regards
Sarah King
Customer Service Expert
Excellent service
Took advantage of the free trial and they cancelled it for me without any issues, may go back and get sub in a few month
August 18, 2016
Unprompted review
Reply from MyCreditMonitor
Hello Greg,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Very helpful
I know my credit rating is not great so it was good to see exactly how it stood.
August 18, 2016
Unprompted review
Reply from MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Easy to use and excellent customer service
-Easy to set up and quick to get a report that is easier to understand
- Free 30 days trail
- Hassle free to cancel
I'll only join last week and so far so good!
August 18, 2016
Unprompted review
Reply from MyCreditMonitor
Hello Lydia,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Easy to use!!!!
Easy tu use!
Free first month
Real chance to improve your history
August 18, 2016
Unprompted review
Reply from MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
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