MY Food Reviews 

139
TrustScore 1.5 out of 5

1.3

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Rated 2 out of 5 stars

Ordered few items last Saturday. Paid 5 pounds express delivery. 7 days later still no sign of my goods. Send text asking where's my goods. Still waiting for answers. Done with them now. Starti... See more

Rated 1 out of 5 stars

Disappointing! The vegan meal plan from MyFood was so disappointing. The food all lacked flavour or had a slightly plastic-y taste to it and they padded up the macros using lots of nuts and dried f... See more

Rated 1 out of 5 stars

No facility to review, despite 203 inaccurate reviews. A recipe clearly did not work with all comments saying they had to amend the original recipe. Loads of these still gave 5 stars. There were also... See more

Rated 1 out of 5 stars

Linda McCartney sausages ? Apart from the shape I’m not even sure these should be called sausages? Tasteless, bland, strange texture I cannot believe they put Linda’s name against this product??... See more

Company details

  1. Take Away Service

Information provided by various external sources

We believe if you have an enjoyable and successful experience with MY Food you will come back and hopefully tell your family and friends about us too. This belief has helped us to grow over the past 14 years and to inspire our customers to live a healthier life; for a day, a week, a month or a lifetime :) * Disclaimer: Results may vary from person to person


Contact info

1.3

Bad

TrustScore 1.5 out of 5

139 reviews

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1.3

All reviews

(139)

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Rated 5 out of 5 stars

delicious and convenient

Delivery came early in the day, food was all packaged really well. The food was delicious and very filling. I wondered if I should have ordered some snacks, but was fine without. Would definitely recommend my food.

July 16, 2015
Unprompted review
MY Food logo

Reply from MY Food

Thank you for your recommendation Nikki. Hope you've had a great start to 2016 :)

Rated 5 out of 5 stars

Excellent food!

Well, what can you say about MyFood - the service is fantastic and the people at the company are truly invested in trying to help you in achieving where you want to get to; couple this with the high standard of food (Varied menus to suit people's tastes) they deliver (to your door or you can pick it up) I would highly recommend anyone to give it a try - then you'll be hooked.

June 11, 2015
Unprompted review
Rated 4 out of 5 stars

Awesome Service

The food tastes excellent and is really easy to prepare. I appreciate how easy everything is made to be from ordering, to shipment, and consumption of the food. I had an issue with delivery date/time and customer service called me immediately and cleared it up so kudos to the customer service team. The one thing I would recommend is to publish the number of calories for each meal on the meal plan. Sometimes you just have to go out to eat for work or a personal event and it would be nice to know how many calories were going to be in my meal so that when I go to a restaurant I can try and get close to that number. If I knew the lunch was 400 calories that day but I had to go for lunch with my boss, I could then order some fish at lunch and still stay within my calorie limit for that day. Overall though, excellent service but would very much appreciate some more discount codes every now and again :) Thanks!

June 11, 2015
Unprompted review
Rated 5 out of 5 stars

Ongoing MYFood Deliveries

From start to finish MYFood has been great, from placing my order to text delivery service. It fits in with my lifestyle and how busy I am on a daily basis, there are a lot of other food companies out there and personally they don't even come near MYFood. Lets face it they have been in the food industry for 11+ years and have tweaked everything to perfection for customers, thumbs up from me.

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great food

Fresh, tasty food and good service

May 28, 2015
Unprompted review
MY Food logo

Reply from MY Food

Hi Nicola
Thanks so much for taking the time to review MY Food!
We appreciate your positive comments and are so pleased you enjoyed your meals. I hope you feel fabulous too.
MY Food x

Rated 5 out of 5 stars

Diet without hunger pangs.

The food is so tasty and plenty of it. Three good meals a day. The best thing is it is all fresh and well thought out. I would recommend it as it is the best diet I have ever tried. The weight just falls off.
Doreen Bevan

April 10, 2015
Unprompted review
Rated 5 out of 5 stars

Super helpful company and it works!

Expensive but still a lot cheaper than many other diet food delivery services out there. I did a test week, lost on it and didn't feel deprived, and carried on (getting a discount on the multi-week purchase). There's a 4-week rotating menu so you don't get bored, and the 1200cal/day veggie option has introduced me to loads of new foods and combinations! I've lost over a stone in a month and it's not been nearly as hard as I expected. Balanced, fresh and very good at amending standard offerings to take account of allergies. Happy to recommend them.

April 10, 2015
Unprompted review
Rated 5 out of 5 stars

Very Good

My Food is really helping me to eat healthy, I work long days and very little to time to shop and prepare food. The food is tasty and it's really nice to try new things. I can easily get stuck in a rut when I shop for my own food.
Generally keeps me filled up, and stops me reaching for chocolate in the afternoon!
Would definitely recommend for busy, hectic lifestyles.

April 10, 2015
Unprompted review
Rated 5 out of 5 stars

I have reduced one stone in weight!

I have used My Food over seven weeks during the last four months and lost a stone of unwanted weight. I have been very happy eating seeds nuts and pulses that I have not used before with meat and fish. I have never been hungry - sometimes there is too much! I did a straight run of four weeks followed by intermittent weekly deliveries, I have attempted to eat meals in a similar way when not on My Food .I like the look of the natural food in the pouch before eating it and enjoy the spices and flavours that I don't usually use in my cooking. Thank You My Food.

March 21, 2015
Unprompted review
Rated 4 out of 5 stars

Good first experience with convenience food

Customer service is excellent. There was a problem with the delivery couriers the first time, and customer services sorted it out quickly.

The plan I tried didn't have as much calories as I probably needed, but the meals were tasty and the instructions very easy to follow.

February 21, 2015
Unprompted review
MY Food logo

Reply from MY Food

Hi Mei
Thank you for your lovely review :-)
We are very glad everything was sorted with your delivery and that your food arrived safely.
We hope you order again in the future & we are always happy to advise regarding the best plan for you & how many calories would suit best in terms of your lifestyle & goals.
Be healthy,
MY Food x

Rated 5 out of 5 stars

One of the best.....

A little pricey perhaps, but only perhaps as the quality is very good and it is fresh. It works out about the same price or less as a take away but is of course a LOT healthier.
They are prompt, deliver on time and are there for you in terms of after care.
I have ordered from them three times now and will do so again out of preference.

February 20, 2015
Unprompted review
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Reply from MY Food

Hi Stewart!
Thank you for your fabulous feedback - we aim to please & are glad to hear you loved your plan :-) Hope you saw great results too.
We are always here for you and hope you choose to order again soon.
Be healthy,
MY Food x

Rated 4 out of 5 stars

Great

Delivery was great and the food was really well packed in the cool box. I opted for veggie option - the food was varied and imaginative, tasty and fresh. The only reason I have given 4 stars is because the majority of the dishes were quite spicy, even the ones that you'd aasume wouldn't be like a simple veg soup. Unfortunately a lot of spice doesn't agree with me so I couldn't eat everything. I did it for two weeks to kick me off on the 5:2 which it did.

February 19, 2015
Unprompted review
MY Food logo

Reply from MY Food

Hi Vicki :-)
Thank you so much for your kind words!
We are very glad to hear you enjoyed your 5:2 Plan with us and glad you enjoyed the flavours of the meals overall.
We hope you order again in the future & it is no problem to exclude some of the spicy dishes for you & replace with some of your other favourites from that menu.
Be healthy,
MY Food x

Rated 5 out of 5 stars

Delicious food, good packaging, fast delivery

My Food has felt like I have had a restaurant quality meal waiting for me every breakfast lunch and dinner. It has not only allowed me to easily and quickly lose weight but I now understand portion control and it has inspired me to get in the kitchen again, knowing that healthy food can be delicious! I've been terribly impressed with the food and will definitely we doing the 1000 cal a day diet again in the couple of weeks before my wedding. Do not hesitate to try this.

February 16, 2015
Unprompted review
MY Food logo

Reply from MY Food

Hi Louisa,
Thank you so much for your kind words - lovely reviews like yours mean a lot to us as we aim to please!
I am so pleased to hear that you achieved fabulous results whilst inspiring you too.
We look forward to cooking for you again soon to give you a break from the kitchen ;-)
Be healthy
MY Food x

Rated 3 out of 5 stars

Bland and tasteless

I did lots of researching prior to deciding on MY Food, but unfortunately it was a waste of £150 for me. The food was so bland and tasteless, that I ended up throwing most of it away. I could only bear to eat a few mouthfuls. It was like eating baby food!

I have had diet food delivered to me before, so this was not my first experience. However, it has definitely been my worst....

January 14, 2015
Unprompted review
MY Food logo

Reply from MY Food

Hi Eva
Thank you for taking the time to review MY Food. We are very sorry to hear that you did not enjoy your experience. We would love to talk further about this, so feel free to email sales@myfood.co.uk.
We look forward to hearing from you soon.
Best wishes
MY Food

Rated 5 out of 5 stars

Tasty food, great service.

Always prompt with delivery. Tasty food and great service. Do at least once a year to keep my body and soul a boost.

January 13, 2015
Unprompted review
MY Food logo

Reply from MY Food

Hi Simon! Thanks so much for your lovely feedback - We really appreciate it & are glad you are enjoying your plan :-)
Be healthy,
MY Food

Rated 5 out of 5 stars

Excellent tasty food, can't believe the amazing results!

With the help of all the team at MyFood I have been able to lose 7Kg in a period of 5 weeks! I was on the 1000 calorie vegetarian diet and it was so tasty and varied which made it more of a treat!
I have struggled in the past few years to drop my weight, and this has given me the push I needed. I was a dress size 12 and now am almost size 8 just how i used to be! I am so pleased with the results and thank MyFood and especially Lucy who has been very supportive and helpful throughout - couldn't have done it without you :)

January 13, 2015
Unprompted review
MY Food logo

Reply from MY Food

Thank you so much for your lovely review! We are so pleased to hear your fabulous results - you are an inspiration to others and a wonderful customer too :-)
Be happy
Lucy x

Rated 5 out of 5 stars

Simply fabulous :-)

It made life easy when it came to food and meal times. Just quick, tasty and healthy meal in no time. Will definitely use periodically to keep up healthy eating with a varied diet.

November 13, 2014
Unprompted review
MY Food logo

Reply from MY Food

Hi Nicola, thanks so much for your valued feedback. We hope that you felt fabulous & saw great results too! We look forward to cooking some more healthy meals for you again soon :)
MY Food x

Rated 4 out of 5 stars

Delicious Variety Of Food

The food was put together very well and there wasn't one thing that I didn't like. I only did this for 2 weeks and was hoping to lose a little more weight but it's helped with portion control so I will continue on my own to try and get to my goal weight. It would be nice to do another 2 weeks but so close to Christmas, my budget won't stretch.

Well done the chefs who put the menu together.

November 13, 2014
Unprompted review
MY Food logo

Reply from MY Food

Hi Sarah, thank you very much for the lovely review. We will pass on your kind words to out lovely catering team! We hope to cook for you again soon :-)
Be healthy
MY Food x

Rated 4 out of 5 stars

Healthy meals to your door

Fresh meals to your door. No thinking about what you are going to eat, no counting calories and minimal preparation. Although some meals (very, very few) can be bland, you can just add some extra spices to taste. No meals are ever the same which is great. Would highly recommend "My Food" especially the Chai Seed porridge- yum.

October 9, 2014
Unprompted review
MY Food logo

Reply from MY Food

Hi Annezel
Thank you for taking the time to review MY Food.
We are very grateful for your kind words and are pleased to hear you enjoyed your experience.
The Chia is one of our favourites too!
We hope to cook for you again soon :-)
Best wishes
MY Food x

Rated 1 out of 5 stars

2nd Week disappointing - big time

I researched into the my food 5:2 plan and feedback was good and sounded promising on taste & quality. I consulted the my food team before opting to make this diet plan a lifestyle choice. The first week of the 5:2 plan, the quality and taste was really good and I got really excited when I talked about how nice everything was. There was the exception of the arriabata that was not appealing in quality or taste. Second week of the 5:2 has been nothing but disappointing dish after dish in quality and taste. My worst experience has been the mackerel pate. Liquidy mush that tasted bitter which made it unpalatable. I've sent a picture to my food. The only nice thing so far was the turkey & asparagus risotto that has been enjoyable. I cannot fault the customer service but in hindsight I signed up for 8 weeks but regret doing so. I wish I'd tried it for 4weeks as it's an expensive choice. I will give week 3 of the plan a try and if things don't improve on quality and taste I'll definitely will be asking for my money back on the remainder of the plan. The rating of one star is not a reflection of the customer service received so far, but based on the quality & taste of the plan itself in week 2.

October 9, 2014
Unprompted review
MY Food logo

Reply from MY Food

Hi Jagdeep
Thank you for your feedback which I am pleased we were able to go into more.
I hope we changed your mind about us :-)
Be healthy
MY Food

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