My Hookah Canada has great customer service. I ordered from the USA based website and did not find out until after placing my order that the shipping will come from Canada. After calling a few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After some confusion about where exactly the package had been left, I located it and it is just what I needed! Thanks for the help from your side!
Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Ove... See more
I ordered the Aladin Rocket shisha and the shisha itself is beautiful but I want to stress on the service provided. I was unable to blow out the stale smoke. I contacted chat support they immediately... See more
Company details
Written by the company
Welcome to Myhookah.ca - the greatest online shop for all types of hookahs, hookah accessories with affordable prices. If you are about to buy hookah online in Canada and yet skip paying shipping you are on the right place. Get the best smoking exper...
Contact info
United States
- www.myhookah.ca
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Hookah shop and great support
MyHookah is by far the best shop for Hookah enthusiasts!
I ordered for the third time and had no big issues. The only problem I had was resolved in 24 hours by the support (Fadi). I had never had such a great experience before.
Fast shipping and amazing customer service
The customer service is always amazing and quick. Every time I ordered the packages were sent out really quickly
Easy to make an order and the team…
Easy to make an order and the team cares about customers
Good service and fast shipping
Unfortunately the Hookah was cheap and…
Unfortunately the Hookah was cheap and damaged. I emailed them for a return and refund, I’m waiting for their response to this matter.
Fantastic customer service!
The customer service was fantastic and shipping was super quick! The hookah looks amazing!
Like the bowl
Like the bowl, dislike the shipping paid to be shipped in 24-48 hours but took 1 week
Amazing service fast shipping.
Amazing service fast shipping.
Very very happy with my order and everything I received was exactly as advertised thanks again guys !
Excellent service and fast delivery
Excellent service and fast delivery. Shipping costs a bit high, but was happy with the timely delivery.
Good to go, quick service
Its what we ordered and everything was in good condition upon arrival, Steve
Broken hookah base sent and haven’t…
Broken hookah base sent and haven’t even got refunded yet its still pending and moreover no compensation and communication for injuries caused
I returned the item unused with order…
I returned the item unused with order details included in the package. Did not receive a refund or any followup to my inquiry.
Search engine on WEB site was very good…
Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Overall it was a good experience to purchase through this site.
Quick Delivery Great Website
I was impressed with the ease of the website and how quick the product arrived. Great service.
Fast shipping
Great Company
Arrived on time and product was as advertised. In original new packaging considering a rare piece that is discontinued. I was hesitant to order across country lines, but everything worked perfectly!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







